If you cannot access the Microsoft Debugging Tools for Windows or the symbol files on the end-user computer, you can copy the dump file from the problem computer and analyze it on a computer that has the stand-alone version of Crash Analyzer installed, such as a help desk computer that contains Microsoft Diagnostics and Recovery Toolset (DaRT) 10.
To run Crash Analyzer in stand-alone mode, you copy the memory dump file from the problem computer and analyze it on another computer, such as a help desk computer, that has the Crash Analyzer installed.
To run the Crash Analyzer in stand-alone mode
On a computer that has DaRT 10 installed, click Start, type Crash Analyzer, and then click Crash Analyzer.
Follow the steps in the wizard, as described in How to Run the Crash Analyzer on an End-user Computer.