Create and manage Q&As


This article applies to the Microsoft Search in Bing admin portal. We’re moving the portal to the Microsoft 365 admin center, and then the Microsoft Search in Bing portal will be removed. We recommend that you use the Microsoft 365 admin center to get started. Overview of Microsoft Search.

Create Q&As

Q&As provide the best possible answer for your user's work-related questions. Users can easily discover them when they enter keywords you've associated with them on Bing.

Manage Q&As

Use the Q&A status, filtering tools, and bulk export/import tools to find and update Q&A content, including title, answer, keywords, and URLs.

Q&A status

In the Admin portal, you can view Q&As by their current status:

  • Published

    Published Q&As appear in Bing search results when an authorized user searches for a keyword.

  • Draft

    If a Q&A isn't ready to publish, save it as a draft. Draft Q&As will not appear on Bing.

  • Scheduled

    Scheduled Q&As are automatically published on a future date.

  • Expired

    Expired Q&As were automatically removed from published content based on the expiration date.

  • Suggested

    Suggested Q&As are based on feedback from users.