Manage your devices in Microsoft Teams

As an admin, you manage all devices used with Teams in your organization from the Microsoft Teams & Skype for Business admin center. You can view and manage the device inventory for your organization and do tasks such as update, restart, and monitor diagnostics for devices. You can also create and assign configuration profiles to a device or groups of devices.

What devices can you manage?

Devices must be certified for Teams and enrolled in Teams. A device is automatically enrolled the first time a user signs in to Teams on the device.

Note

If you have Microsoft Intune, devices are automatically enrolled in Intune. After a device is enrolled, device compliance is confirmed and conditional access policies are applied to the device.

Manage devices in Teams

teams-logo-30x30.png Using the Microsoft Teams & Skype for Business admin center

  1. In the left navigation, go to Devices > Manage Devices.
  2. Select All devices.

From here, you can view and manage all devices enrolled in Teams in your organization. Information that you'll see for each device includes device name, manufacturer, model, user, status, action, last seen, and history. You can customize the view to show the information that fits your needs.

Here's some examples of how you can manage Teams devices in your organization.

To do this... Do this
Change device information Select a device > Edit. You can edit details such as device name, user information, asset tag, and add notes.
Manage software updates Select a device > Update. You can view the list of software and firmware updates available for the device and choose the updates to install.
Restart a device Select a device > Restart.
View device history Select a device > History. You can view the update history for the device.
View diagnostics Select a device > Diagnostics.

Use configuration profiles in Teams

Use configuration profiles to manage settings and features for Teams devices in your organization. You can create or upload configuration profiles to include settings and features you want to enable or disable and then assign a profile to a device or groups of devices.

Create a configuration profile

teams-logo-30x30.png Using the Microsoft Teams & Skype for Business admin center

  1. In the left navigation, go to Devices > Manage Devices.
  2. Select Configuration profiles, and then select New configuration profile.
  3. Enter a name for the profile and if you want, add a friendly description.
  4. Specify the settings you want for the profile, and then click Save.

Assign a configuration profile

teams-logo-30x30.png Using the Microsoft Teams & Skype for Business admin center

  1. In the left navigation, go to Devices > Manage Devices.
  2. Select Configuration profile, and then under Assigned to in the profile you want to assign, click the link.
  3. In the Assign devices to a configuration profile pane, search for and select the devices you want to assign.
  4. Click Save.