Onboard early adopters to Microsoft Teams
Invite users to Teams
Send a welcome email to users with the names and descriptions of the teams you created and invite them to join the conversations in Teams. Be sure to include the following links in the email so they know where to get Teams clients, training, and support:
- Teams web client
- Desktop and mobile client download links
- Teams training videos
- Teams Help documentation
For example, for the "Get to know Teams" team, you might want to start your email like this:
Welcome to Microsoft Teams for <insert_company_name>. Teams is a chat-based workspace that brings together chat, files, people, and tools in one place. We created a team called "Get to know Teams" to get you started. Use it to experiment, ask questions, and discover the possibilities of Teams. To join, click <link to the team>.
Engage with users when they first join. Post a welcome message in Teams and start a chat in a channel. Doing this sets the tone and encourages users to make the switch to Teams. In the welcome message, include the same links you sent in email so users know where to get Teams as well as any other helpful information to get users up and running quickly. Touch base with users to ensure they know how to download, install, and sign in to Teams so they can start chatting, sharing files, and collaborating with each other.
Get Teams clients
Teams has clients for desktop (Windows and Mac), web, and mobile (iOS and Android). We recommend users install the desktop and mobile clients to have the best experience with Teams.
As an admin, you can choose the method to distribute the installation files to computers in your organization, such as System Center Configuration Manager (Windows) or Jamf Pro (macOS).
Teams for Windows
The easiest way to install the Windows desktop client is to:
- Download the Windows desktop client from https://teams.microsoft.com/downloads.
- Run the installer (doesn't require admin permissions).
- Start Teams after installation completes.
Later, when you're considering a more formal, mass rollout of Teams across your organization, check out the Teams Windows desktop client video to learn how to plan for and deploy it.
Teams for Mac
The easiest way to install the Mac desktop client is to:
- Download the Mac desktop client from https://teams.microsoft.com/downloads.
- Run the installer (requires admin permissions).
- Start Teams after installation completes.
Teams provides a feature-rich web client, https://teams.microsoft.com, that supports a variety of browsers.
Teams fully supports the following internet browsers, with noted exceptions.
|Internet Explorer 11||Calling and Meetings aren't supported. Users who try to join a meeting on Internet Explorer 11 will be directed to download the Teams desktop client.|
|Microsoft Edge||Calling and Meetings supported on Edge RS2 or later|
|Chrome, the latest version plus two previous versions||Meetings supported on Chrome 59 or later
As of July 3, 2019, screen sharing is supported without any plug-ins or extensions
Support for Calling is coming soon
|Firefox, the latest version plus two previous versions||Calling and Meetings aren't supported. Users who try to join a meeting on Firefox will be directed to download the Teams desktop client.|
|Safari 11.1+||Safari is enabled on versions higher than 11.1 in preview. While in preview, there are known issues with Safari's Intelligent Tracking Prevention.|
As long as an operating system can run the supported browser, Teams is supported. For example, running Firefox on the Linux operating system is an option for using Teams.
The Teams mobile clients for iOS and Android keep users connected and productive when on-the-go. To learn more, see Get clients for Teams (Mobile clients).
Teams for iOS
Users running iOS 10.0 or later can download the Teams mobile app from the Apple App Store and get started right away.
Teams for Android
Users running Android 4.4 or later can download the Teams mobile app from the Google Play Store and get started right away.
Drive initial adoption
It's important to encourage your early adopters to actively use Teams to promote new collaboration experiences and develop Teams champions. We recommend using the "How do I" channel in the "Get to know Teams" team you created to share guidance with your users to help drive adoption.
For detailed guidance on driving Teams adoption for your organization, see Adopt Teams.
Go to Monitor usage and feedback.