Manage the Audio Conferencing settings for your organization in Microsoft Teams

It might be easier for you to see all of the audio conferencing settings for Microsoft Teams in one place.

Note

We are frequently updating how you can manage features, so the steps here might be a little different from what you see.

Assign an Audio Conferencing license

Note

You can't assign licenses using Teams. You must use the Microsoft 365 admin center. See Assign Microsoft Teams add-on licenses.

To assign a license for a user

  1. Sign in to Microsoft 365 with your work or school account.

  2. In the left navigation of the Microsoft 365 admin center, go to Users > Active users, and then select the user or users from the list of available users.

    Note

    If you are assigning licenses to up to 20 users at the same time, you can use the Select a view drop-down then choose one of the options or create your own view. Then click Edit, Next twice then select the license and click Submit.

  3. In the Action pane under Product licenses, click Edit.

  4. On the Product Licenses page, turn on Audio Conferencing and then click Save. For more on licensing, see Microsoft Teams add-on licensing.

    Note

    After you assign the license, Microsoft might not appear initially in the list as an audio conferencing provider. If this happens, either log out of the admin center or press CTRL+F5 to refresh the browser window.

Enable or disable emails sent to audio conferencing users

An icon showing the Microsoft Teams logo Using the Microsoft Teams admin center

  1. In the left navigation, go to Meetings > Conference Bridges.

  2. At the top of the Conference Bridges page, click Bridge settings.

  3. In the Bridge settings pane, enable or disable Automatically send emails to users if their dial-in settings change.

  4. Click Save.

Using Windows PowerShell

See the Microsoft Teams PowerShell reference for more information.

Reset the meeting conference ID

An icon showing the Teams logo Using the Microsoft Teams admin center

  1. In the left navigation, click Users, and then select the user from the list of available users.

  2. Under Audio Conferencing, click Reset conference ID.

  3. In the Reset conference ID? window, click Reset. A conference ID will be automatically created and an email sent to the user with the new conference ID if sending email to your users is enabled. It's enabled by default.

See Reset a conference ID for a user.

Reset a conference organizer's PIN

Each meeting that a user schedules will get assigned a unique conference ID. Although a conference ID will be automatically created and assigned to a user, there may be times when a user doesn't want to use this one and you want to set it to a certain number, or your users can't remember or have lost their conference ID.

An icon showing the Microsoft Teams logo Using the Microsoft Teams admin center

  1. In the left navigation, click Users, and then select the user from the list of available users.

  2. Under Audio Conferencing, click Reset PIN, and then click Reset.

Users will receive an email with their PIN when they're enabled for audio conferencing or when the PIN is reset. But if you have disabled automatically sending emails, a PIN reset email won't be sent and you will have to manually send the PIN to the user. The PIN will only be shown once after it has been reset. After it's displayed just after being reset, the PIN won't be shown anymore on the user properties; instead, ***** will be shown.

See Reset the Audio Conferencing PIN.

Send an email with Audio Conferencing information to a user

An icon showing the Microsoft Teams logo Using the Microsoft Teams admin center

  1. In the left navigation, click Users, and then select the user from the list of available users.

  2. Under Audio Conferencing, click Send conference info in email.

    Note

    When you do this, the audio conferencing PIN isn't sent to the user.

See Send an email to a user with their Audio Conferencing information.

Set the phone numbers included on invites

An icon showing the Microsoft Teams logo Using the Microsoft Teams admin center

  1. In the left navigation, click Users, and then select the user from the list of available users.

  2. Next to Audio Conferencing, click Edit.

  3. In the Audio Conferencing pane, you can set the Toll number and, if allowed, the Toll-free number.

  4. Click Save.

See Set the phone numbers included on invites.

Choose audio conferencing bridge settings

Set the meeting experience when callers join a meeting

An icon showing the Microsoft Teams logo Using the Microsoft Teams admin center

  1. In the left navigation, go to Meetings > Conference Bridges.

  2. At the top of the Conference Bridges page, click Bridge settings.

  3. In the Bridge settings pane, enable or disable Meeting entry and exit notifications.

    This is enabled by default. If you disable this option, users who have already joined the meeting by default won't be notified when someone enters or leaves the meeting.

  4. Under Entry/exit announcement type, choose either Tones or Names or phone numbers.

    If you choose Names or phone numbers, you can also choose to enable or disable Ask callers to record their name before joining the meeting.

    Note

    By default, external participants can't see the phone numbers of dialed-in participants. If you want to maintain the privacy of these phone numbers, select Tones for Entry/exit announcement type (this prevents the numbers from being read out by Teams).

  5. Click Save.

See Change the settings for an Audio Conferencing bridge.

Set the PIN length for meetings

  1. In the left navigation, go to Meetings > Conference Bridges.

  2. At the top of the Conference Bridges page, click Bridge settings.

  3. In the Bridge settings pane, enter the number of digits you want for the PIN in the PIN length list, and then click Save.

    The PIN must be between 4 and 12 digits. The default is 5.

See Change the settings for an Audio Conferencing bridge.

Enable or disable email from being sent to audio users

  1. In the left navigation, go to Meetings > Conference Bridges.

  2. At the top of the Conference Bridges page, click Bridge settings.

  3. In the Bridge settings pane, enable or disable Automatically send emails to users if their audio conferencing settings change.

  4. Click Save.

    You can also send email to the user with the audio conferencing settings, by going to the user's audio conferencing properties and clicking Send conference info in email.

    If you do this, an email will be sent that only includes conference ID and conference phone number, but the PIN won't be included.

See Send an email to a user with their Audio Conferencing information.

See and set the primary (default) and secondary (alternate) languages on an audio conferencing bridge

An icon showing the Microsoft Teams logo Using the Microsoft Teams admin center

  1. In the left navigation, go to Meetings > Conference Bridges.

  2. Select a phone number from the list and click Edit.

  3. Choose the languages you want under Default language and Alternate languages (optional).

  4. Click Save.

See Set auto attendant languages for Audio Conferencing.

See audio conferencing dial-in numbers

An icon showing the Microsoft Teams logo Using the Microsoft Teams admin center

  1. In the left navigation, go to Meetings > Conference Bridges.

  2. Select a phone number from the list and click Edit. Here you can:

    • View the phone numbers that are to be used for Audio Conferencing.

    • View the location, and the primary language, that will be used by the Audio Conferencing auto attendant.

See See a list of Audio Conferencing numbers.

Want to know more about Windows PowerShell?

Windows PowerShell is all about managing users and what users are allowed or not allowed to do. With Windows PowerShell, you can manage Microsoft 365 or Office 365 using a single point of administration that can simplify your daily work when you have multiple tasks to do. To get started with Windows PowerShell, see these topics:

For more information about Windows PowerShell, see the Microsoft Teams PowerShell reference for more information.

Manage the Audio Conferencing settings for a user