"Publisher cannot open the file" error in Windows 7 or Windows 8


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If you are a Small Business customer, find additional troubleshooting and learning resources at the Support for Small Business site.

This issue occurs in a Windows 7 or Windows 8 environment when a Microsoft Publisher file contains corrupted OLE objects. To work around this issue, open the file in another version of Windows, and then do one of the following:

  • Delete the OLE objects, and then save the file as a Publisher file.
  • Save the file as a non-Publisher file. For example, save it as a .pdf file.

More Information

Windows 7 and Windows 8 use a new validation process for OLE objects. This process triggers the "Publisher cannot open the file" error message when you try to open a file that contains corrupted OLE objects.

What is OLE?

OLE is a program-integration technology that you can use to share information between programs. OLE objects in Publisher can range from an Excel spreadsheet to a PowerPoint presentation to a bitmap image.

Find more tips, tricks, and learning opportunities at https://smallbusiness.support.microsoft.com.