Create DNS records at DNSMadeEasy for Office 365

Check the Domains FAQ if you don't find what you're looking for.

If DNSMadeEasy is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

After you add these records at DNSMadeEasy, your domain will be set up to work with Office 365 services.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records in Office 365.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note

This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later, if you like.

Important

For DNSMadeEasy accounts, the domain you added was purchased from a separate domain registrar. DNSMadeEasy does not offer domain registration services. Your ability to log in at DNSMadeEasy and create the DNS record is sufficient proof of ownership.

  1. To get started, go to your domains page at DNSMadeEasy by using this link. You'll be prompted to login first.

  2. On the Management Console page, in the Recently Updated Domains area, choose the domain that you want to update.

  3. On the Managed DNS page, in the TXT Records area, choose the ( +) control ( Add new).

    (You may have to scroll down.)

  4. In the Add TXT Records area, in the boxes for the new record, type or copy and paste the values from the following table.

    Name
    Value
    TTL
    (Leave this field empty.)
    MS=ms XXXXXXXX
    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365. How do I find this?
    1800
  5. Choose Submit.

  6. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. In the Office 365 admin center, choose Setup > Domains.

  2. On the Domains page, choose the domain that you are verifying.

  3. On the Setup page, choose Start setup.

  4. On the Verify domain page, choose Verify.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records in Office 365.

Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your domains page at DNSMadeEasy by using this link. You'll be prompted to login first.

  2. On the Management Console page, in the Recently Updated Domains area, choose the domain that you want to update.

    On the Management Console page, in the Recently Updated Domains area, choose the domain that you want to update.

    DNSMadeEasy-BP-Configure-1-2

  3. On the Managed DNS page, in the MX Records area, choose the (+) control ( Add new).

    (You may have to scroll down.)

    DNSMadeEasy-BP-Configure-2-1

  4. In the Add MX Records area, in the boxes for the new record, type or copy and paste the values from the following table.

    (You may have to scroll down.)

    Name Server MX Level TTL
    (Leave this field empty.)
    <domain-key> .mail.protection.outlook.com
    This value MUST end with a period (.)
    Note: Get your <domain-key> from your Office 365 portal account. How do I find this?
    10
    For more information about priority, see What is MX priority?
    1800

    DNSMadeEasy-BP-Configure-2-2

  5. Choose Submit.

    DNSMadeEasy-BP-Configure-2-3

  6. If there are any other MX records listed in the MX Records section, delete all of them by selecting each one.

    DNSMadeEasy-BP-Configure-2-4-1

  7. When all records are selected, choose Delete selected.

    DNSMadeEasy-BP-Configure-2-4-2

  8. In the Delete MX Records dialog box, choose Delete to confirm your changes.

    DNSMadeEasy-BP-Configure-2-5

Add the six CNAME records that are required for Office 365

  1. To get started, go to your domains page at DNSMadeEasy by using this link. You'll be prompted to login first.

  2. On the Management Console page, in the Recently Updated Domains area, choose the domain that you want to update.

  3. On the Managed DNS page, in the CNAME Records area, choose the (+) control ( Add new).

    (You may have to scroll down.)

    DNSMadeEasy-BP-Configure-3-1

  4. Add the first of the six CNAME records.

    In the Add CNAME Records area, in the boxes for the new record, type or copy and paste the values from the first row in the following table.

    Name Alias to TTL
    autodiscover
    autodiscover.outlook.com.
    This value MUST end with a period (.)
    1800
    sip
    sipdir.online.lync.com.
    This value MUST end with a period (.)
    1800
    lyncdiscover
    webdir.online.lync.com.
    This value MUST end with a period (.)
    1800
    msoid
    clientconfig.microsoftonline-p.net.
    This value MUST end with a period (.)
    1800
    enterpriseregistration
    enterpriseregistration.windows.net.
    This value MUST end with a period (.)
    1800
    enterpriseenrollment
    enterpriseenrollment.manage.microsoft.com.
    This value MUST end with a period (.)
    1800

    DNSMadeEasy-BP-Configure-3-2

  5. Choose Submit.

    DNSMadeEasy-BP-Configure-3-3

  6. Add each of the other five CNAME records.

    In the CNAME Records section, choose the (+) control ( Add new), create a record by using the values from the next row in the table, and then again choose Submit to complete that record.

    Repeat this process until you have created all six CNAME records.

Add a TXT record for SPF to help prevent email spam

Important

You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values. Need examples? Check out these External Domain Name System records for Office 365. To validate your SPF record, you can use one of theseSPF validation tools.

  1. To get started, go to your domains page at DNSMadeEasy by using this link. You'll be prompted to login first.

  2. On the Management Console page, in the Recently Updated Domains area, choose the domain that you want to update.

  3. On the Managed DNS page, in the TXT Records area, choose the (+) control ( Add new).

    (You may have to scroll down.)

    DNSMadeEasy-BP-Configure-4-1

  4. In the Add TXT Records area, in the boxes for the new record, type or copy and paste the values from the following table.

    Name Value TTL
    (Leave this field empty.)
    v=spf1 include:spf.protection.outlook.com -all
    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.
    1800

    DNSMadeEasy-BP-Configure-4-2

  5. Choose Submit.

    DNSMadeEasy-BP-Configure-4-3

Add the two SRV records that are required for Office 365

  1. To get started, go to your domains page at DNSMadeEasy by using this link. You'll be prompted to login first.

  2. On the Management Console page, in the Recently Updated Domains area, choose the domain that you want to update.

  3. On the Managed DNS page, in the SRV Records area, choose the (+) control ( Add new).

    (You may have to scroll down)

    DNSMadeEasy-BP-Configure-5-1

  4. Add the first of the two SRV records.

    In the Add SRV Records area, in the boxes for the new record, type or copy and paste the values from the first row in the following table.

    Name Priority Weight Port Host TTL
    _sip._tls
    100
    1
    443
    sipdir.online.lync.com.
    This value MUST end with a period (.)
    1800
    _sipfederationtls._tcp
    100
    1
    5061
    sipfed.online.lync.com.
    This value MUST end with a period (.)
    1800

    DNSMadeEasy-BP-Configure-5-2

  5. Choose Submit.

    DNSMadeEasy-BP-Configure-5-3

  6. Add the other SRV record.

    In the SRV Records section, choose the (+) control ( Add new), create a record by using the values from the next row in the table, and then again choose Submit to complete that record.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records in Office 365.