Create DNS records at Freenom for Office 365

Check the Domains FAQ if you don't find what you're looking for.

Caution

The Freenom website doesn't support SRV records, which means that several Skype for Business Online and Outlook Web App features won't work. No matter which Office 365 plan you use, there are significant service limitations, and you may want to switch to a different DNS hosting provider.

If despite the service limitations, you choose to manage your own Office 365 DNS records at Freenom, follow the steps in this article to verify your domain and set up DNS records for email and other services.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note

This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later, if you like.

  1. To get started, go to your domains page in Freenom by using this link. You'll be prompted to log in.

    Freenom login

  2. Choose Services, and then choose My Domains.

    Freenom select Services and My Domains

  3. For the domain that you want to edit, choose Manage Domain.

    Freenom select Manage Domain

  4. Choose Manage Freenom DNS.

    Freenom Manage Freenom DNS

  5. Under Add Record, in the Type column, choose TXT from the menu.

    Freenom Add Record type TXT

  6. In the boxes for the new record, type or copy and paste the values from the following table.

    Name Type TTL Target
    (leave blank)
    TXT
    3600 (seconds)
    MS=msXXXXXXXX
    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365. How do I find this?

    Freenom TXT values for verification

  7. Choose Save Changes.

    Freenom TXT record Save Changes

  8. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Choose Setup > Domains.

  2. On the Domains page, choose the domain that you are verifying.

    Domain name selected in Office 365 Admin Center

  3. On the Setup page, choose Start setup.

    Start setup

  4. On the Verify domain page, choose Verify.

    Verify

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your domains page in Freenom by using this link. You'll be prompted to log in.

    Freenom login

  2. Choose Services, and then choose My Domains.

    Freenom select Services and My Domains

  3. For the domain that you want to edit, choose Manage Domain.

    Freenom select Manage Domain

  4. Set the name serves for your domain to the default Freenom name servers. Choose Management Tools, and then choose Nameservers.

    Freenom Nameservers setting

  5. Make sure Use default nameservers is selected, and then choose Change Nameservers.

    Freenom Change Nameservers

  6. Choose Manage Freenom DNS.

    Freenom choose Manage Freenom DNS

  7. Under Add Record, in the Type column, choose MX from the menu.

    Freenom Add Record type MX

  8. In the boxes for the new record, type or copy and paste the values from the first row of the following table.

    Name Type TTL Target Priority
    (leave blank)
    MX (Mail Exchanger)
    3600 (seconds)
    <domain-key>.mail.protection.outlook.com
    Note: Get your <domain-key> from your Office 365 portal account. How do I find this?
    10
    For more information about priority, see What is MX priority?

    Freenom MX record

  9. Choose Save Changes.

    Freenom MX record Save Changes

  10. If there are any other MX records, delete them all. For each record, choose Delete. When the message Do you really want to remove this entry? appears, choose OK.

Add the CNAME records that are required for Office 365

  1. To get started, go to your domains page in Freenom by using this link. You'll be prompted to log in.

    Freenom login

  2. Choose Services, and then choose My Domains.

    Freenom select Services and My Domains

  3. For the domain that you want to edit, choose Manage Domain.

    Freenom select Manage Domain

  4. Choose Manage Freenom DNS.

    Freenom choose Manage Freenom DNS

  5. Under Add Record, in the Type column, choose CNAME from the menu.

    Freenom Add Record type CNAME

  6. Create the first CNAME record. In the boxes for the new record, type or copy and paste the values from the first row of the following table.

    Name Record type TTL Target
    autodiscover
    CNAME
    3600 (seconds)
    autodiscover.outlook.com
    sip
    CNAME
    3600 (seconds)
    sipdir.online.lync.com
    lyncdiscover
    CNAME
    3600 (seconds)
    webdir.online.lync.com
    msoid
    CNAME
    3600 (seconds)
    clientconfig.microsoftonline-p.net
    enterpriseregistration
    CNAME
    3600 (seconds)
    enterpriseregistration.windows.net
    enterpriseenrollment
    CNAME
    3600 (seconds)
    enterpriseenrollment.manage.microsoft.com

    Freenom CNAME values

  7. Choose Save Changes.

    Freenom CNAME Save Changes

  8. Repeat the previous steps to create the other five CNAME records.

    For each record, type or copy and paste the values from the next row of the table above into the boxes for that record.

Add a TXT record for SPF to help prevent email spam

Important

You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values.

  1. To get started, go to your domains page in Freenom by using this link. You'll be prompted to log in.

    Freenom login

  2. Choose Services, and then choose My Domains.

    Freenom select Services and My Domains

  3. For the domain that you want to edit, choose Manage Domain.

    Freenom select Manage Domain

  4. Choose Manage Freenom DNS.

    Freenom choose Manage Freenom DNS

  5. Under Add Record, in the Type column, choose TXT from the menu.

    Freenom Add Record type TXT

  6. In the boxes for the new record, type or copy and paste the following values.

    Name Record type TTL Target
    (leave blank)
    TXT
    3600 (seconds)
    v=spf1 include:spf.protection.outlook.com -all
    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    Freenom TXT values for SPF

  7. Choose Save Changes.

    Freenom TXT record for SPF Save Changes