Create DNS records at GoDaddy for Office 365

Check the Domains FAQ if you don't find what you're looking for.

If GoDaddy is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

After you add these records at GoDaddy, your domain will be set up to work with Office 365 services.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note

This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later, if you like.

Follow the steps below or watch the video (start at 0:43).

  1. To get started, go to your domains page at GoDaddy by using this link. You'll be prompted to log in.

    GoDaddy-BP-Configure-1-1

  2. Under Domain Name, choose the name of the domain that you want to edit.

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  3. Choose DNS Zone File.

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  4. Choose ** Add Record **.

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  5. Choose TXT (Text) from the drop-down list.

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  6. In the boxes for the new record, type or copy and paste the values from the following table.

    (Select the TTL value from the drop-down list.)

    Record type
    Host
    TXT Value
    TTL
    TXT (Text)
    @
    MS=ms XXXXXXXX
    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365. How do I find this?
    1 hour

    GoDaddy-BP-Verify-1-1

  7. Choose Finish.

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  8. Choose Save Changes.

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  9. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Choose Setup > Domains.

  2. On the Domains page, choose the domain that you are verifying.

    Domain name selected in Office 365 Admin Center

  3. On the Setup page, choose Start setup.

    Start setup

  4. On the Verify domain page, choose Verify.

    Verify

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add an MX record so email for your domain will come to Office 365

Follow the steps below or watch the video (start at 3:36).

  1. To get started, go to your domains page at GoDaddy by using this link. You'll be prompted to log in.

    GoDaddy-BP-Configure-1-1

  2. Under Domain Name, choose the name of the domain that you want to edit.

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  3. Choose DNS Zone File.

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  4. Choose Add Record.

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  5. Choose MX (Mail Exchanger) from the drop-down list.

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  6. In the boxes for the new record, type or copy and paste the values from the following table.

    (Select the TTL value from the drop-down list.)

    Record type Host Points to Priority TTL
    MX (Mail Exchanger)
    @
    <domain-key> .mail.protection.outlook.com
    Note: Get your <domain-key> from your Office 365 portal account. How do I find this?
    10
    For more information about priority, see What is MX priority?
    1 hour

    GoDaddy-BP-Configure-2-1

  7. Choose Finish.

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  8. Choose Save Changes.

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  9. If there are any other MX records, delete them all in the MX (Mail Exchanger) section of the Domain Details page. (Select each record and then, in the Actions column, choose the trash-can Delete icon.)

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  10. Choose Save Changes.

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Add the CNAME records that are required for Office 365

Follow the steps below or watch the video (start at 4:27).

  1. To get started, go to your domains page at GoDaddy by using this link. You'll be prompted to log in.

    GoDaddy-BP-Configure-1-1

  2. Under Domain Name, choose the name of the domain that you want to edit.

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  3. Choose DNS Zone File.

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  4. Choose Add Record.

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  5. Choose CNAME (Alias) from the drop-down list.

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  6. Create the first CNAME record.

    In the boxes for the new record, type or copy and paste the values from the first row of the following table.

    (Select the TTL value from the drop-down list.)

    Record type Host Points to TTL
    CNAME (Alias)
    autodiscover
    autodiscover.outlook.com
    1 hour
    CNAME (Alias)
    sip
    sipdir.online.lync.com
    1 hour
    CNAME (Alias)
    lyncdiscover
    webdir.online.lync.com
    1 hour
    CNAME (Alias)
    msoid
    clientconfig.microsoftonline-p.net
    1 hour
    CNAME (Alias)
    enterpriseregistration
    enterpriseregistration.windows.net
    1 hour
    CNAME (Alias)
    enterpriseenrollment
    enterpriseenrollment.manage.microsoft.com
    1 hour

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  7. Choose Add Another.

    (You will not choose Finish until you have added all of the CNAME records that you need.)

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  8. Create the other five CNAME records.

    For each record, type of copy and paste the values from the next row of the table above into the boxes for that record. After creating the second and third records, choose Add Another.

    Repeat these steps until you have created all six of the CNAME records.

  9. When you have added the final CNAME record, choose Finish.

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  10. Choose Save Changes.

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Add a TXT record for SPF to help prevent email spam

Important

You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values.

Follow the steps below or watch the video (start at 5:15).

  1. To get started, go to your domains page at GoDaddy by using this link. You'll be prompted to log in.

    GoDaddy-BP-Configure-1-1

  2. Under Domain Name, choose the name of the domain that you want to edit.

    GoDaddy-BP-Configure-1-2

  3. Choose DNS Zone File.

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  4. Choose Add Record.

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  5. Choose TXT (Text) from the drop-down list.

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  6. In the boxes for the new record, type or copy and paste the following values.

    (Select the TTL value from the drop-down lists.)

    Record type Host TXT Value TTL
    TXT (Text)
    @
    v=spf1 include:spf.protection.outlook.com -all
    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.
    1 hour

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  7. Choose Finish.

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  8. Choose Save Changes.

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Add the two SRV records that are required for Office 365

Follow the steps below or watch the video (start at 5:59).

  1. To get started, go to your domains page at GoDaddy by using this link. You'll be prompted to log in.

    GoDaddy-BP-Configure-1-1

  2. Under Domain Name, choose the name of the domain that you want to edit.

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  3. Choose DNS Zone File.

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  4. Choose Add Record.

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  5. Choose SRV (Service) from the drop-down list.

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  6. Create the first SRV record.

    In the boxes for the new record, type or copy and paste the values from the first row of the following table.

    (Select the Record type and TTL values from the drop-down lists.)

    Record type Name Target Protocol Service Priority Weight Port TTL
    SRV (Service)
    @
    sipdir.online.lync.com
    _tls
    _sip
    100
    1
    443
    1 hour
    SRV (Service)
    @
    sipfed.online.lync.com
    _tcp
    _sipfederationtls
    100
    1
    5061
    1 hour

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  7. Choose Add Another.

    (You will not choose Finish until you have added the other SRV record.)

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  8. Create the other SRV record.

    Type or copy and paste the values from the second row of the table above into the boxes for the second record.

  9. Choose Finish.

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  10. Choose Save Changes.

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Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.