Create DNS records at Google Domains for Office 365

Check the Domains FAQ if you don't find what you're looking for.

If Google Domains is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Lync, and so on.

After you add these records at Google Domains, your domain will be set up to work with Office 365 services.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records in Office 365.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note

This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later, if you like.

  1. To get started, go to your domains page at Google Domains by using this link. You'll be prompted to sign in. To do so:

  2. Choose Sign In.

  3. Enter your login credentials, and then again choose Sign In.

  4. On the Domains page, in the Domain section, choose Configure DNS for the domain that you want to edit.

  5. In the ** Custom resource records ** section, in the boxes for the new record, type or copy and paste the values from the following table.

    (You may have to scroll down.)

    (Choose the Type value from the drop-down list.)

    Name
    Type
    TTL
    Data
    @
    TXT
    1H
    MS=ms XXXXXXXX
    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365. How do I find this?
  6. Choose Add.

  7. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. In the Office 365 admin center, choose Setup > Domains.

  2. On the Domains page, choose the domain that you are verifying.

  3. On the Setup page, choose Start setup.

  4. On the Verify domain page, choose Verify.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records in Office 365.

Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your domains page at Google Domains by using this link. You'll be prompted to sign in. To do so:

  2. Choose Sign In.

  3. Enter your login credentials, and then again choose Sign In.

  4. On the Domains page, in the Domain section, choose Configure DNS for the domain that you want to edit.

    Important

    If you have a G Suite email account, you must first delete the MX records associated with that account. The G Suite MX records prevent you from adding any other MX records, including those required for Office 365. Note that deleting the G Suite records does not delete your G Suite account. To delete your G Suite MX records, use the following steps.

  5. In the Synthetic records section, in the G Suite area, choose Delete.

    (You may have to scroll down.)

    Click Delete in the Synthetic records section

  6. Choose Delete.

    Click Delete

  7. In the Custom resource records section, in the boxes for the new record, type or copy and paste the values from the following table.

    (You may have to scroll down.)

    (Choose the Type value from the drop-down list.)

    Name Type TTL Data
    @
    MX
    1H
    0 <domain-key> .mail.protection.outlook.com.
    This value MUST end with a period (.)
    The 0 is the MX priority value. Add it to the beginning of the MX value, separated from the remainder of the value by a space.
    Note: Get your <domain-key> from your Office 365 portal account. How do I find this? For more information about priority, see What is MX priority?

    Type or paste values in the Custom resource records section

  8. Choose Add.

    Click Add

  9. If there are any other Custom MX records, remove them.

  10. Choose Edit in the MX record row.

    Click Edit in the MX record row

  11. For each of the other Custom MX records, select the entry in the Data box and then press the Delete key on your keyboard to delete that record.

    Continue until you have deleted the Data entry for each of the other MX records.

    Delete entries in the Data box

  12. When you have deleted the Data entry for each of the other MX records, choose Save to save your changes.

    Click Save

Add the six CNAME records that are required for Office 365

  1. To get started, go to your domains page at Google Domains by using this link. You'll be prompted to sign in. To do so:

  2. Choose Sign In.

  3. Enter your login credentials, and then again choose Sign In.

  4. On the Domains page, in the Domain section, choose Configure DNS for the domain that you want to edit.

  5. Add the first CNAME record.

    In the Custom resource records section, in the boxes for the new record, type or copy and paste the values from first row of the following table.

    (You may have to scroll down.)

    (Choose the Type value from the drop-down list.)

    Name Type TTL Data
    autodiscover
    CNAME
    1H
    autodiscover.outlook.com.
    This value MUST end with a period (.)
    sip
    CNAME
    1H
    sipdir.online.lync.com.
    This value MUST end with a period (.)
    lyncdiscover
    CNAME
    1H
    webdir.online.lync.com.
    This value MUST end with a period (.)
    msoid
    CNAME
    1H
    clientconfig.microsoftonline-p.net.
    This value MUST end with a period (.)
    enterpriseregistration
    CNAME
    1H
    enterpriseregistration.windows.net.
    This value MUST end with a period (.)
    enterpriseenrollment
    CNAME
    1H
    enterpriseenrollment-s.manage.microsoft.com.
    This value MUST end with a period (.)

    Type or paste values in the Custom resource records section

  6. Choose Add.

    Click Add

  7. Add the other five CNAME records.

    In the Custom resource records section, create a record by using the values from the next row in the table, and then again choose Add to complete that record.

    Repeat this process until you have created all six CNAME records.

Add a TXT record for SPF to help prevent email spam

Important

You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values. Need examples? Check out these External Domain Name System records for Office 365. To validate your SPF record, you can use one of these SPF validation tools.

  1. To get started, go to your domains page at Google Domains by using this link. You'll be prompted to sign in. To do so:

  2. Choose Sign In.

  3. Enter your login credentials, and then again choose Sign In.

  4. On the Domains page, in the Domain section, choose Configure DNS for the domain that you want to edit.

  5. In the Custom resource records section, on the TXT record row, choose Edit.

    Important

    Google Domains stores TXT records as a set that may contain multiple records. When you have at least one other TXT record, such as the TXT record you used to verify your domain, you must add TXT new records to that record set. Any attempt to enter additional TXT records as separate entries will result in a Duplicate record error message.

    Click Edit in the TXT record row

  6. Choose the (+) control.

    Click the plus control

  7. In the boxes for the new record, type or copy and paste the values from the following table.

    (You may have to scroll down.)

    Data
    v=spf1 include:spf.protection.outlook.com -all

    Note

    We recommend copying and pasting this entry, so that all of the spacing stays correct.

    Type or paste values in the Custom resource records section

  8. Choose Save.

    Click Save

Add the two SRV records that are required for Office 365

  1. To get started, go to your domains page at Google Domains by using this link. You'll be prompted to sign in. To do so:

  2. Choose Sign In.

  3. Enter your login credentials, and then again choose Sign In.

  4. On the Domains page, in the Domain section, choose Configure DNS for the domain that you want to edit.

  5. Add the first SRV record.

    In the Custom resource records section, in the boxes for the new record, type or copy and paste the values from the following table.

    (You may have to scroll down.)

    (Choose the Type value from the drop-down list.)

    Name Type TTL Data
    _sip._tls SRV 1H 100 1 443 sipdir.online.lync.com. This value MUST end with a period (.) Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.
    _sipfederationtls._tcp SRV 1H 100 1 5061 sipfed.online.lync.com. This value MUST end with a period (.)

    We recommend copying and pasting this entry, so that all of the spacing stays correct.

    Type or paste values in the Custom resource records section

  6. Choose Add.

    Click Add

  7. Add the other SRV record.

    In the Custom resource records section, create a record by using the values from the second row in the table, and then again choose Add to complete that record.

    Note

    Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after adding your domain or DNS records in Office 365.