Create DNS records at Hover for Office 365

Check the Domains FAQ if you don't find what you're looking for.

If Hover is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

After you add these records at Hover, your domain will be set up to work with Office 365 services.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note

This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later, if you like.

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    Sign in

  2. Under Manage Your Domains, choose the name of the domain that you want to edit.

    Choose a domain

  3. Choose the DNS tab.

    Choose the DNS tab

  4. Choose Add New.

    Choose Add New

  5. In the boxes for the new record, select TXT for the Record Type, and then type or copy and paste the values from the following table.

    Hostname
    Record Type
    Value
    @
    TXT
    MS=ms XXXXXXXX
    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365. How do I find this?

    Type or copy and paste DNS values

  6. Choose Save.

    Click Save

  7. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Choose Setup > Domains.

  2. On the Domains page, choose the domain that you are verifying.

    Domain name selected in Office 365 Admin Center

  3. On the Setup page, choose Start setup.

    Start setup

  4. On the Verify domain page, choose Verify.

    Verify

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add an MX record so email for your domain will come to Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    Sign in

  2. Under Manage Your Domains, choose the name of the domain that you want to edit.

    Choose a domain

  3. Choose the DNS tab.

    Choose the DNS tab

  4. Choose Add New.

    Choose Add New

  5. In the boxes for the new record, select MX for the Record Type, and then type or copy and paste the values from the following table.

    Hostname Record Type Priority Hostname
    @
    MX
    0
    For more information about priority, see What is MX priority?
    <domain-key> .mail.protection.outlook.com
    Note: Get your <domain-key> from your Office 365 portal account. How do I find this?

    Type or copy and paste DNS values

  6. Choose Save.

    Choose Save

  7. If there are any other MX records, use the following two-step process to remove each of them:

    First, mousing over a record that you want to remove, choose Delete.

    Mouse over and choose Delete

    Second, choose Yes to confirm each deletion.

    Click Yes to confirm deletion

    Repeat this process until you have deleted all MX records except for the one that you added earlier in this procedure.

Add the CNAME records that are required for Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    Sign in

  2. Under Manage Your Domains, choose the name of the domain that you want to edit.

    Choose a domain

  3. Choose the DNS tab.

    Choose the DNS tab

  4. Add the first of the six CNAME records.

    Choose Add New.

    Choose Add New

  5. In the empty boxes for the new record, select CNAME for the Record Type, and then type or copy and paste the values from the first row in the following table.

    Hostname Record Type Target Host
    autodiscover
    CNAME
    autodiscover.outlook.com
    sip
    CNAME
    sipdir.online.lync.com
    lyncdiscover
    CNAME
    webdir.online.lync.com
    msoid
    CNAME
    clientconfig.microsoftonline-p.net
    enterpriseregistration
    CNAME
    enterpriseregistration.windows.net
    enterpriseenrollment
    CNAME
    enterpriseenrollment.manage.microsoft.com

    Type or copy and paste DNS values

  6. Choose Save.

    Choose Save

  7. Using the preceding three steps and the values from the other five rows in the table, add each of the other five CNAME records.

Add a TXT record for SPF to help prevent email spam

Important

You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values.

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    Sign in

  2. Under Manage Your Domains, choose the name of the domain that you want to edit.

    Choose a domain

  3. Choose the DNS tab.

    Choose the DNS tab

  4. Choose Add New.

    Choose Add New

  5. In the boxes for the new record, select TXT for the Record Type, and then type or copy and paste the values from the following table.

    Hostname Record Type Value
    @
    TXT
    v=spf1 include:spf.protection.outlook.com -all
    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    Type or copy and paste DNS values

  6. Choose Save.

    Choose Save

Add the two SRV records that are required for Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    Sign in

  2. Under Manage Your Domains, choose the name of the domain that you want to edit.

    Choose a domain

  3. Choose the DNS tab.

    Choose the DNS tab

  4. Add the first of the two SRV records.

    Choose Add New.

    Choose Add New

  5. In the empty boxes for the new record, select SRV for the Record Type, and then type or copy and paste the values from the first row in the following table.

    Hostname Record Type Priority Weight Port Target
    _sip._tls
    SRV
    100
    1
    443
    sipdir.online.lync.com
    _sipfederationtls._tcp
    SRV
    100
    1
    5061
    sipfed.online.lync.com

    Type or copy and paste DNS values

  6. Choose Save.

    Choose Save

  7. Using the preceding three steps and the values from the second row in the table, add the other SRV record.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.