Create DNS records at iFastNet for Office 365

  • 8 minutes to read
  • Contributors

Check the Domains FAQ if you don't find what you're looking for.

If iFastNet is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

After you make all of these changes at iFastNet, your domain will be set up to work with Office 365 services.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note

This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later, if you like.

  1. To get started, go to your cPanel page at iFastNet. You'll be prompted to log in first.

    (Each hosted account at iFastNet is assigned a unique cPanel address. Your cPanel address should look like this: https://YourHostAddress:secure-port-number. The sign-up email you received from iFastNet will specify that address.)

    Important

    To have a cPanel associated with your domain, you need a hosting account with iFastNet. To get started with Office 365, you can either purchase a hosting account from iFastNet or redelegate your nameservers to point to Office 365.

    iFast-BP-Configure-1-1

  2. On the iFastNet cPanel page, in the DOMAINS area, choose Advanced Zone Editor.

    (You may have to scroll down.)

    iFast-BP-Configure-1-2

  3. In the Add a Record area, in the boxes for the new record, type or copy and paste the values from the following table.

    (Select the Type value from the drop-down list.)

    Type Name TTL TXT Data
    TXT
    		Use your domain_name . (For example, fourthcoffee.com.)
    This value MUST end with a period (.)
    		3600
    		MS=ms XXXXXXXX
    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365. How do I find this?

    iFast-BP-Verify-1-1

  4. Choose Add Record.

    iFast-BP-Verify-1-2

  5. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Choose Setup > Domains.

  2. On the Domains page, choose the domain that you are verifying.

    Domain name selected in Office 365 Admin Center

  3. On the Setup page, choose Start setup.

    Start setup

  4. On the Verify domain page, choose Verify.

    Verify

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your cPanel page at iFastNet. You'll be prompted to log in first.

    (Each hosted account at iFastNet is assigned a unique cPanel address. Your cPanel address should look like this: https://YourHostAddress:secure-port-number. The sign-up email you received from iFastNet will specify that address.)

    Important

    To have a cPanel associated with your domain, you need a hosting account with iFastNet. To get started with Office 365, you can either purchase a hosting account from iFastNet or redelegate your nameservers to point to Office 365.

    iFast-BP-Configure-1-1

  2. On the iFastNet cPanel page, in the EMAIL area, choose MX Entry.

    (You may have to scroll down.)

    iFast-BP-Configure-2-1

  3. On the MX Entry page, select Remote Mail Exchanger.

    iFast-BP-Configure-2-2

  4. Choose Change.

    iFast-BP-Configure-2-3

  5. In the Add New Record area, in the boxes for the new record, type or copy and paste the values from the following table.

    (You might have to scroll down.)

    Priority Destination
    0
    For more information about priority, see What is MX priority?
    		<domain-key> .mail.protection.outlook.com
    Note: Get your <domain-key> from your Office 365 portal account. How do I find this?

    iFast-BP-Configure-2-4

  6. Choose Add New Record.

    iFast-BP-Configure-2-5

  7. If there are any other MX records in the MX Records section, remove each of them.

    Begin by choosing Remove in the Actions column for one of the other records.

    iFast-BP-Configure-2-6

  8. Choose Delete to confirm the removal of that record.

    iFast-BP-Configure-2-7

  9. Use the same process to remove each of the other records, keeping only the one that you created earlier in this procedure.

Add the six CNAME records that are required for Office 365

  1. To get started, go to your cPanel page at iFastNet. You'll be prompted to log in first.

    (Each hosted account at iFastNet is assigned a unique cPanel address. Your cPanel address should look like this: https://YourHostAddress:secure-port-number. The sign-up email you received from iFastNet will specify that address.)

    Important

    To have a cPanel associated with your domain, you need a hosting account with iFastNet. To get started with Office 365, you can either purchase a hosting account from iFastNet or redelegate your nameservers to point to Office 365.

    iFast-BP-Configure-1-1

  2. On the iFastNet cPanel page, in the DOMAINS area, choose Advanced Zone Editor.

    (You may have to scroll down.)

    iFast-BP-Configure-1-2

  3. Add the first of the six CNAME records.

    In the Add a Record area, in the boxes for the new record, type or copy and paste the values from the first row in the following table.

    (Select the Type value from the drop-down list.)

    Type Name TTL CNAME
    CNAME
    		autodiscover. domain_name . (For example, autodiscover.fourthcoffee.com)
    This value MUST end with a period (.)
    		3600
    		autodiscover.outlook.com
    CNAME
    		sip. domain_name .(For example, sip.fourthcoffee.com.)
    This value MUST end with a period (.)
    		3600
    		sipdir.online.lync.com
    CNAME
    		lyncdiscover. domain_name . (For example, lyncdiscover.fourthcoffee.com.
    This value MUST end with a period (.)
    		3600
    		webdir.online.lync.com
    CNAME
    		msoid. domain_name . (For example, msoid.fourthcoffee.com.)
    This value MUST end with a period (.)
    		3600
    		msoid.online.lync.com
    CNAME
    		enterpriseregistration. domain_name . (For example, enterpriseregistration.fourthcoffee.com.)
    This value MUST end with a period (.)
    		3600
    		enterpriseregistration.windows.net
    CNAME
    		enterpriseenrollment. domain_name . (For example, enterpriseenrollment.fourthcoffee.com.)
    This value MUST end with a period (.)
    		3600
    		enterpriseenrollment.manage.microsoft.com

    iFast-BP-Configure-3-1

  4. Choose Add Record.

    iFast-BP-Configure-3-2

  5. Add each of the other five CNAME records.

    In the Add a Record area, create a record by using the values from the next row in the table, and then again choose Add Record to complete that record.

    Repeat this process until you have created all six CNAME records.

Add a TXT record for SPF to help prevent email spam

Important

You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values.

  1. To get started, go to your cPanel page at iFastNet. You'll be prompted to log in first.

    (Each hosted account at iFastNet is assigned a unique cPanel address. Your cPanel address should look like this: https://YourHostAddress:secure-port-number. The sign-up email you received from iFastNet will specify that address.)

    Important

    To have a cPanel associated with your domain, you need a hosting account with iFastNet. To get started with Office 365, you can either purchase a hosting account from iFastNet or redelegate your nameservers to point to Office 365.

    iFast-BP-Configure-1-1

  2. On the iFastNet cPanel page, in the DOMAINS area, choose Advanced Zone Editor.

    (You may have to scroll down.)

    iFast-BP-Configure-1-2

  3. In the Add a Record area, in the boxes for the new record, type or copy and paste the vales from the following table.

    (Select the Type value from the drop-down list.)

    Type Name TTL TXT Data
    TXT
    		Use your domain_name. (For example, fourthcoffee.com.)
    This value MUST end with a period (.)
    		3600
    		v=spf1 include:spf.protection.outlook.com -all
    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    iFast-BP-Configure-4-1

  4. Choose Add Record.

    iFast-BP-Configure-4-2

Add the two SRV records that are required for Office 365

  1. To get started, go to your cPanel page at iFastNet. You'll be prompted to log in first.

    (Each hosted account at iFastNet is assigned a unique cPanel address. Your cPanel address should look like this: https://YourHostAddress:secure-port-number. The sign-up email you received from iFastNet will specify that address.)

    Important

    To have a cPanel associated with your domain, you need a hosting account with iFastNet. To get started with Office 365, you can either purchase a hosting account from iFastNet or redelegate your nameservers to point to Office 365.

    iFast-BP-Configure-1-1

  2. On the iFastNet cPanel page, in the DOMAINS area, choose Advanced Zone Editor.

    (You may have to scroll down.)

    iFast-BP-Configure-1-2

  3. Add the first of the two SRV records.

    In the Add a Record area, in the boxes for the new record, type or copy and paste the values from the first row in the following table.

    (Select the Type value from the drop-down list.)

    Type Name TTL Priority Weight Port Target
    SRV
    		_sip._tls. domain_name . (For example, _sip._tls.fourthcoffee.com.)
    This value MUST end with a period (.)
    		3600
    		100
    		1
    		443
    		sipdir.online.lync.com
    SRV
    		_sipfederationtls._tcp. domain_name . (For example, _sipfederationtls._tcp.fourthcoffee.com.)
    This value MUST end with a period (.)
    		3600
    		100
    		1
    		5061
    		sipfed.online.lync.com

    iFast-BP-Configure-5-1

  4. Choose Add Record.

    iFast-BP-Configure-5-2

  5. Add the other SRV record.

    In the Add a Record area, create a record by using the values from the next row in the table, and then again choose Add Record to complete that record.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.