Create DNS records at Netregistry for Office 365

Check the Domains FAQ if you don't find what you're looking for.

If Netregistry is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

These are the main records to add.

After you add these records at Netregistry, your domain will be set up to work with Office 365 services.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note

This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later, if you like.

  1. To get started, go to your domains page in Netregistry by using this link. You'll be prompted to log in.

    Netregistry_login

  2. Next to the domain you want to manage, select Manage.

    Netregistry_Manage

  3. Select Zone Manager.

    Netregistry_selectZoneManager

  4. Under  Add a zone record, choose TXT Record from the list, and then select Create new record.

    Netregistry_TXT_select

    Note

    You must use quotation marks before and after the entry in the TXT box.

    In the New TXT Record form, type or copy and paste the values from the following table.

    Name TTL (SEC) TXT (Points to address or value)
    (leave blank)
    3600 (seconds)
    "MS=msXXXXXXXX"
    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365. How do I find this?

    Netregistry_verificationTXTvalues

  5. Choose Add record.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Choose Setup > Domains.

  2. On the Domains page, choose the domain that you are verifying.

    Domain name selected in Office 365 Admin Center

  3. On the Setup page, choose Start setup.

    Start setup

  4. On the Verify domain page, choose Verify.

    Verify

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your domains page in Netregistry by using this link. You'll be prompted to log in.

    Netregistry_login

  2. Next to the domain you want to manage, select Manage.

    Netregistry_Manage

  3. Select Zone Manager.

    Netregistry_selectZoneManager

  4. Under Current zone records, remove the default MX records by selecting Remove next to each MX record in the list.

    Netregistry_MX_remove

  5. Under Add a zone record, choose MX Record from the list, and then select Create new record.

    Netregistry_MX_select

  6. In the New MX Record form, type or copy and paste the values from the following table.

    Name TTL (SEC) Exchange (Points to address or value) Is host fully qualified? Preference (Priority)
    (leave blank)
    3600 (seconds)
    <domain-key> .mail.protection.outlook.com
    Note: Get your <domain-key> from your Office 365 portal account. How do I find this?
    (select the checkbox)
    10
    For more information about priority, see What is MX priority?

    Netregistry_MX_values

  7. Choose Add Record.

    Netregistry_MX_values_AddRecord

Add the CNAME records that are required for Office 365

  1. To get started, go to your domains page in Netregistry by using this link. You'll be prompted to log in.

    Netregistry_login

  2. Next to the domain you want to manage, select Manage.

    Netregistry_Manage

  3. Select Zone Manager.

    Netregistry_selectZoneManager

  4. Under  Add a zone record, choose CNAME Record from the list, and then select Create new record.

    Netregistry_CNAME_CreateNewRecord

  5. In the boxes for the new record, type or copy and paste the values from the following table.

    Name Type TTL HOST (Points to or address value)
    autodiscover
    CNAME
    3600 (seconds)
    autodiscover.outlook.com
    sip
    CNAME
    3600 (seconds)
    sipdir.online.lync.com
    lyncdiscover
    CNAME
    3600 (seconds)
    webdir.online.lync.com
    msoid
    CNAME
    3600 (seconds)
    clientconfig.microsoftonline-p.net
    enterpriseregistration
    CNAME
    3600 (seconds)
    enterpriseregistration.windows.net
    enterpriseenrollment
    CNAME
    3600 (seconds)
    enterpriseenrollment.manage.microsoft.com

    Netregistry_CNAME_values

  6. Choose Add record.

    Netregistry_CNAME_values_AddRecord

  7. Repeat the previous steps to create the other five CNAME records.

    For each record, type or copy and paste the values from the next row of the table above into the boxes for that record.

Add a TXT record for SPF to help prevent email spam

Important

You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values.

  1. To get started, go to your domains page in Netregistry by using this link. You'll be prompted to log in.

    Netregistry_login

  2. Next to the domain you want to manage, select Manage.

    Netregistry_Manage

  3. Select Zone Manager.

    Netregistry_selectZoneManager

  4. Under Add a zone record, choose TXT Record from the list, and then select Create new record.

    Netregistry_TXT_select

  5. In the boxes for the new record, type or copy and paste the values from the following table.

    Note

    You must use quotation marks before and after the entry in the TXT box.

    Name Type TTL TXT Data (Target)
    (leave blank)
    TXT
    3600 (seconds)
    "v=spf1 include:spf.protection.outlook.com -all"
    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    Netregistry_SPF-TXTvalues

  6. Choose Add Record.

    Netregistry_SPF-TXTvalues_AddRecord

Add the two SRV records that are required for Office 365

  1. To get started, go to your domains page in Netregistry by using this link. You'll be prompted to log in.

    Netregistry_login

  2. Next to the domain you want to manage, select  Manage.

    Netregistry_Manage

  3. Select Zone Manager.

    Netregistry_selectZoneManager

  4. Under  Add a zone record, choose SRV Record from the list, and then select Create new record.

    Netregistry_SRV_select

  5. In the boxes for the new record, type or copy and paste the values from the following table.

    Note

    The Name field is a combination of the service (for example, _sip) and protocol (for example, _tls).

    Type Name TTL (SEC) Priority Weight Port Target
    SRV (service)
    _sip._tls
    3600 (seconds)
    100
    1
    443
    sipdir.online.lync.com
    SRV (service)
    _sipfederationtls._tcp
    3600 (seconds)
    100
    1
    5061
    sipfed.online.lync.com

    Netregistry_SRV_values

  6. Choose Add Record.

    Netregistry_SRV_values_AddRecord

  7. Repeat the previous steps to create the other SRV record.

    Type or copy and paste the values from the second row of the table above into the boxes for the second record.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.