Create DNS records at Onamae for Office 365

Check the Domains FAQ if you don't find what you're looking for.

If Onamae is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

These are the main records to add.

After you add these records at Onamae, your domain will be set up to work with Office 365 services.

To learn about web hosting and DNS for websites with Use a public website with Office 365.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note

This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later, if you like.

  1. To get started, go to your domains page in Onamae by using this link. If necessary, select Domain Navi Login. You'll be prompted to log on.

    Onamae login screen

  2. Point to Domain settings, and then choose DNS related function settings.

    DNS related function settings in Onamae

  3. Select the radio button next to the domain, and then choose Next.

    Callout next to the domain name in Onamae

  4. Next to Use DNS record settings, choose Set up.

    Set up button in Onamae

  5. In the entry fields for new DNS records, select TXT, and then type or copy and paste the values from the following table.

    Host name Type TTL Value (Points to address or value)
    (leave blank)
    TXT
    3600 (seconds)
    MS=msXXXXXXXX
    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365. How do I find this?

    TXT Value for a new DNS record in Onamae

  6. Choose Add.

    Add button for TXT value in Onamae

  7. At the bottom of the page, choose Go to confirmation screen

    Go to confirmation screen in Onamae

  8. At the bottom of the Confirmation screen, choose Set up.

    Confirm set up in Onamae

  9. At the bottom of the page, select Continue the procedure.

    Continue the procedure button in Onamae

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Choose Setup > Domains.

  2. On the Domains page, choose the domain that you are verifying.

    Domain name selected in Office 365 Admin Center

  3. On the Setup page, choose Start setup.

    Start setup

  4. On the Verify domain page, choose Verify.

    Verify

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your domains page in Onamae by using this link. If necessary, select Domain Navi Login. You'll be prompted to log on.

    Onamae login screen

  2. Point to Domain settings, and then choose DNS related function settings.

    DNS related function settings in Onamae

  3. Select the radio button next to the domain, and then choose Next.

    Callout next to the domain name in Onamae

  4. Next to Use DNS record settings, choose Set up.

    Set up button in Onamae

  5. Under Registered, if any MX records are listed, select the Delete checkbox for the record. Choose Go to confirmation screen, choose Set up, and then choose Continue the procedure.

  6. In the entry fields for new DNS records, select MX, and then type or copy and paste the values from the following table .

    Hostname Type TTL(SEC) Value (Points to address or value) Priority
    (leave blank)
    MX (Mail Exchanger)
    3600 (seconds)
    <domain-key> .mail.protection.outlook.com
    Note: Get your <domain-key> from your Office 365 portal account. How do I find this?
    10
    For more information about priority, see What is MX priority?

    MX value

  7. Choose Add.

    Add MX value

  8. At the bottom of the page, choose Go to confirmation screen.

    Go to confirmation screen in Onamae

  9. At the bottom of the Confirmation screen, choose Set up.

    Set up button in Onamae

  10. At the bottom of the page, select Continue the procedure.

    Continue the procedure

Add the CNAME records that are required for Office 365

  1. To get started, go to your domains page in Onamae by using this link. If necessary, select Domain Navi Login. You'll be prompted to log on.

    Onamae login screen

  2. Point to Domain settings, and then choose DNS related function settings.

    DNS related function settings in Onamae

  3. Select the radio button next to the domain, and then choose Next.

    Callout next to the domain name in Onamae

  4. Next to Use DNS record settings, choose Set up.

    Set up button in Onamae

  5. In the entry fields for new DNS records, select CNAME, and then type or copy and paste the values from the following table.

    Hostname Type TTL (SEC) Value (Points to or address value)
    autodiscover
    CNAME
    3600 (seconds)
    autodiscover.outlook.com
    sip
    CNAME
    3600 (seconds)
    sipdir.online.lync.com
    lyncdiscover
    CNAME
    3600 (seconds)
    webdir.online.lync.com
    msoid
    CNAME
    3600 (seconds)
    clientconfig.microsoftonline-p.net
    enterpriseregistration
    CNAME
    3600 (seconds)
    enterpriseregistration.windows.net
    enterpriseenrollment
    CNAME
    3600 (seconds)
    enterpriseenrollment.manage.microsoft.com

    CNAME value

  6. Choose Add.

    Add

  7. Repeat the steps 5 and 6 to create the other five CNAME records. For each record, type or copy and paste the values from the next row of the table above into the boxes for that record.

  8. At the bottom of the page, choose Go to confirmation screen.

    Go to confirmation screen in Onamae

  9. At the bottom of the Confirmation screen , choose Set up.

    Confirm set up in Onamae

  10. At the bottom of the page, select Continue the procedure.

    Continue the procedure

Add a TXT record for SPF to help prevent email spam

Important

You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values.

  1. To get started, go to your domains page in Onamae by using this link. If necessary, select Domain Navi Login. You'll be prompted to log on.

    Onamae login screen

  2. Point to Domain settings, and then choose DNS related function settings.

    DNS related function settings in Onamae

  3. Select the radio button next to the domain, and then choose Next.

    Callout next to the domain name in Onamae

  4. Next to Use DNS record settings, choose Set up.

    Set up button in Onamae

  5. In the entry fields for new DNS records, select TXT, and then type or copy and paste the values from the following table.

    Hostname Type TTL (SEC) Value (Points to address or value)
    (leave blank)
    TXT
    3600 (seconds)
    v=spf1 include:spf.protection.outlook.com -all
    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    TXT value

  6. Choose Add.

    Add button highlighted in TXT record

  7. At the bottom of the page, choose Go to confirmation screen.

    Go to confirmation screen in Onamae

  8. At the bottom of the Confirmation screen, choose Set up.

    Confirm set up in Onamae

  9. At the bottom of the page, select Continue the procedure.

    Continue the procedure

Add the two SRV records that are required for Office 365

  1. To get started, go to your domains page in Onamae by using this link. If necessary, select Domain Navi Login. You'll be prompted to log on.

    Onamae login screen

  2. Point to Domain settings, and then choose DNS related function settings.

    DNS related function settings in Onamae

  3. Select the radio button next to the domain, and then choose Next.

    Callout next to the domain name in Onamae

  4. Next to Use DNS record settings, choose Set up.

    Set up button in Onamae

  5. In the entry fields for new DNS records, select SRV, and then type or copy and paste the values from the following table.

    Service name Protocol Hostname Type TTL (SEC) Priority Weight Port Target
    _sip
    _tls
    (leave blank)
    SRV (service)
    3600 (seconds)
    100
    1
    443
    sipdir.online.lync.com
    _sipfederationtls
    _tcp
    (leave blank)
    SRV (service)
    3600 (seconds)
    100
    1
    5061
    sipfed.online.lync.com

    SRV values

  6. Choose Add.

    Add button in SRV values

  7. Repeat steps 5 and 6 to create the other SRV record. Type or copy and paste the values from the second row of the table above into the boxes for the second record.

  8. At the bottom of the page, choose Go to confirmation screen.

    Go to confirmation screen in Onamae

  9. At the bottom of the Confirmation screen, choose Set up.

    Confirm set up in Onamae

  10. At the bottom of the page, select Continue the procedure.

    Continue the procedure

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.