Create DNS records at OVH for Office 365

Check the Domains FAQ if you don't find what you're looking for.

If OVH is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

These are the main records to add.

After you add these records at OVH, your domain will be set up to work with Office 365 services.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note

This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later, if you like.

  1. To get started, go to your domains page in OVH by using this link. You'll be prompted to log in.

    OVH login

  2. Under Domains, choose the name of the domain that you want edit.

    OVH Select the domain

  3. Choose DNS zone.

    OVH select DNS zone

  4. Choose Add an entry.

    OVH Add an entry

  5. Choose TXT

    OVH choose TXT entry

  6. In the boxes for the new record, type or copy and paste the values from the following table. To assign a TTL value, select Personalized from the drop-down list, and then type the value in the text box.

    Record type Sub-domain TTL Value
    TXT
    (leave blank)
    3600 (seconds)
    MS=msxxxxxxxx
    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365. How do I find this?
  7. Choose Confirm.

    OVH confirm TXT for verification

  8. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Choose Setup > Domains.

  2. On the Domains page, choose the domain that you are verifying.

    Domain name selected in Office 365 Admin Center

  3. On the Setup page, choose Start setup.

    Start setup

  4. On the Verify domain page, choose Verify.

    Verify

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your domains page in OVH by using this link. You'll be prompted to log in.

    OVH login

  2. Under Domains, choose the name of the domain that you want edit.

    OVH Select the domain

  3. Choose DNS zone.

    OVH select DNS zone

  4. Choose Add an entry.

    OVH Add an entry

  5. Choose MX.

    OVH MX record type

  6. In the boxes for the new record, type or copy and paste the values from the following table. To assign a TTL value, select Personalized from the drop-down list, and then type the value in the text box.

    Note

    By default OVH uses relative notation for the target, which adds the domain name to the end of the target record. To use absolute notation instead, add a dot to the target record as shown in the table below.

    Record type Sub-domain TTL Priority Target
    MX
    (leave blank)
    3600 (seconds´╗┐)
    10
    For more information about priority, see What is MX priority?
    <domain-key>.mail.protection.outlook.com.
    Note: Get your <domain-key> from your Office 365 portal account. How do I find this?

    OVH MX record for mail

  7. Choose Next.

    OVH MX record select Next

  8. Choose Confirm.

    OVH MX record select Confirm

  9. If there are any other MX records, delete them all in the list on the DNS zone page. Select each record and then, in the Actions column, choose the trash-can Delete icon.

    OVH delete MX record

  10. Choose Confirm.

Add the CNAME records that are required for Office 365

  1. To get started, go to your domains page in OVH by using this link. You'll be prompted to log in.

    OVH login

  2. Under Domains, choose the name of the domain that you want edit.

    OVH Select the domain

  3. Choose DNS zone.

    OVH select DNS zone

  4. Choose Add an entry.

    OVH Add an entry

  5. Choose CNAME.

    OVH add CNAME record type

  6. Create the first CNAME record.

    In the boxes for the new record, type or copy and paste the values from the first row of the following table. To assign a TTL value, select Personalized from the drop-down list, and then type the value in the text box.

    Record type Sub-domain Target TTL
    CNAME
    autodiscover
    autodiscover.outlook.com.
    3600 seconds
    CNAME
    sip
    sipdir.online.lync.com.
    3600 seconds
    CNAME
    lyncdiscover
    webdir.online.lync.com.
    3600 seconds
    CNAME
    msoid
    clientconfig.microsoftonline-p.net.
    3600 seconds
    CNAME
    enterpriseregistration
    enterpriseregistration.windows.net.
    3600 seconds
    CNAME
    enterpriseenrollment
    enterpriseenrollment.manage.microsoft.com.
    3600 seconds

    OVH CNAME record

  7. Choose Next.

    OVH Add CNAME values and select Next

  8. Choose Confirm.

  9. Repeat the previous steps to create the other five CNAME records.

    For each record, type or copy and paste the values from the next row of the table above into the boxes for that record.

Add a TXT record for SPF to help prevent email spam

Important

You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values.

  1. To get started, go to your domains page in OVH by using this link. You'll be prompted to log in.

    OVH login

  2. Under Domains, choose the name of the domain that you want edit.

    OVH Select the domain

  3. Choose DNS zone.

    OVH select DNS zone

  4. Choose Add an entry.

    OVH Add an entry

  5. Choose TXT.

  6. In the boxes for the new record, type or copy and paste the following values.

    Record type Sub-domain TTL TXT Value
    TXT
    (leave blank)
    3600 (seconds)
    v=spf1 include:spf.protection.outlook.com -all
    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    OVH Add TXT record for SPF

  7. Choose Next.

    OVH Add TXT record for SPF and choose Next

  8. Choose Confirm.

    OVH Add TXT record for SPF and Confirm

Add the two SRV records that are required for Office 365

  1. To get started, go to your domains page in OVH by using this link. You'll be prompted to log in.

    OVH login

  2. Under Domains, choose the name of the domain that you want edit.

    OVH Select the domain

  3. Choose DNS zone.

    OVH select DNS zone

  4. Choose Add an entry.

    OVH Add an entry

  5. Choose SRV.

    OVH select SRV record type

  6. Create the first SRV record.

    In the boxes for the new record, type or copy and paste the values from the first row of the following table. To assign a TTL value, select Personalized from the drop-down list, and then type the value in the text box.

    Record type Sub-domain Priority Weight Port TTL Target
    SRV (Service)
    _sip._tls
    100
    1
    443
    3600 (seconds)
    sipdir.online.lync.com.
    SRV (Service)
    _sipfederationtls._tcp
    100
    1
    5061
    3600 (seconds)
    sipfed.online.lync.com.

    OVH SRV record

  7. Choose Next.

    OVH SRV record select Next

  8. Choose Confirm.

  9. Repeat the previous steps to create the other SRV record. Type or copy and paste the values from the second row of the table above into the boxes for the second record.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.