Create DNS records at Wix for Office 365

Check the Domains FAQ if you don't find what you're looking for.

If Wix is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

These are the main records to add.

After you add these records at Wix, your domain will be set up to work with Office 365 services.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note

This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later, if you like.

  1. To get started, go to your domains page at Wix by using this link. You'll be prompted to login first.

  2. On the My Domains page, in the Advanced area, click the Edit DNS button.

  3. Click + Add another in the TXT (Text) row of the DNS editor.

  4. In the boxes for the new record, type or copy and paste the values from the following table.

Host Record
TTL
Type
TXT Value
@
3600 (seconds)
TXT
MS=ms XXXXXXXX
Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365. How do I find this?
  1. Click the Save DNS button at the top of the DNS editor.

  2. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Choose Setup > Domains.

  2. On the Domains page, choose the domain that you are verifying.

    Domain name selected in Office 365 Admin Center

  3. On the Setup page, choose Start setup.

    Start setup

  4. On the Verify domain page, choose Verify.

    Verify

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your domains page at Wix by using this link. You'll be prompted to log in first.

  2. On the My Domains page, in the Mailboxes area, click the Change Settings link.

  3. Select Other from the Your Email Provider dropdown.

  4. Click + Add another.

  5. In the boxes for the new record, type or copy and paste the values from the following table:

Host Record TTL Type Points To Priority
@
3600 (seconds)
MX
<domain-key> .mail.protection.outlook.com
Note: Get your <domain-key> from your Office 365 portal account. How do I find this?
0
For more information about priority, see What is MX priority?
  1. If there are any other MX records in the MX (Mail Exchanger) section, delete each of them.

  2. Click OK.

  3. In the confirmation dialog box, choose OK.

Add the six CNAME records that are required for Office 365

  1. To get started, go to your domains page at Wix by using this link. You'll be prompted to login first.

  2. On the My Domains page, in the Advanced area, click the Edit DNS button.

  3. Click + Add another in the CNAME (Aliases) row of the DNS editor for each CNAME record.

  4. In the boxes for the new record, type or copy and paste the values from the following table:

Host Record TTL Type Points To
autodiscover
3600 (seconds)
CNAME
autodiscover.outlook.com
sip
3600 (seconds)
CNAME
sipdir.online.lync.com
lyncdiscover
3600 (seconds)
CNAME
webdir.online.lync.com
msoid
3600 (seconds)
CNAME
clientconfig.microsoftonline-p.net
enterpriseregistration
3600 (seconds)
CNAME
enterpriseregistration.windows.net
enterpriseenrollment
3600 (seconds)
CNAME
enterpriseenrollment.manage.microsoft.com
  1. Click the Save DNS button at the top of the DNS editor.

  2. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Add a TXT record for SPF to help prevent email spam

Important

You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values.

  1. To get started, go to your domains page at Wix by using this link. You'll be prompted to login first.

  2. On the My Domains page, in the Advanced area, click the Edit DNS button.

  3. Click + Add another in the TXT row of the DNS editor.

  4. In the boxes for the new record, type or copy and paste the values from the following table:

Host Record TTL Type **** Value ****
[leave this blank]
3600 (seconds)
TXT
v=spf1 include:spf.protection.outlook.com -all
Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.
  1. Click the Save DNS button at the top of the DNS editor.

  2. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Add the two SRV records that are required for Office 365

  1. To get started, go to your domains page at Wix by using this link. You'll be prompted to login first.

  2. On the My Domains page, in the Advanced area, click the Edit DNS button.

  3. Click + Add another in the SRV row of the DNS editor.

  4. In the boxes for the new record, type or copy and paste the values from the following table:

Service Protocol Host TTL Type Priority Weight Port Points To
_sip
_tls
@
3600 (seconds)
SRV
100
1
443
sipdir.online.lync.com
_sipfederationtls
_tcp
@
3600 (seconds)
SRV
100
1
5061
sipfed.online.lync.com
  1. Click the Save DNS button at the top of the DNS editor.

  2. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.