Manage messages in Message center

Message center posts are important announcements about new and changed features. This article provides more information about the things you can do with messages to help with change management in your organization.

Read a message

To go to the Message center, go to the admin center, and select Health > Message center.

Select a message title to open it in the reading pane. Every message contains a summary of the change, a statement of how the change may affect you, information about how you can prepare your organization for the change, and (in most cases) an additional information link where you can learn more. The additional information continues to be available, even after a message expires.

Note

If you're not using the new Microsoft 365 admin center, you can turn it on by selecting the Try the new admin center toggle located at the top of the Home page.

Filter and sort

Use the Filter drop-down menu to select a filtered view of messages.

You can select any column heading to sort messages in ascending or descending order. For example, in this diagram the messages are sorted on the Act by date.

Message center view sorted by Act by date

Use the Views drop-down menu to select a filtered view of messages.

You can select any column heading to sort messages in ascending or descending order. For example, in this illustration the messages are sorted on the Act by date.

Message center view sorted by Act by date

Use the Views drop-down menu to select a filtered view of messages.

You can select any column heading to sort messages in ascending or descending order. For example, in this illustration the messages are sorted on the Act by date.

Message center view sorted by Act by date

Give feedback on a post

In the Message center, you can select a message to see details.

If you want to provide feedback on the message, select either the Like or Dislike icon and provide feedback in the text box that appears. Do not provide any personal information. You can optionally select It's OK to contact me about this feedback and then select Send.

Share a message

See a message that someone else needs to act on? You can share the contents of the message with any user by email:

  1. Select the message to open it, and then select Share.

  2. To share the message, enter up to two email addresses separated by a colon. You can send to individual and to group email addresses. Optionally, you can choose to receive a copy of the message in email (the message will go to your primary email address in Office 365) or add a personal message to provide recipients with more context.

  3. Select Share to send the email.

Need to follow up with another admin to make sure they're aware of a change and taking action? You can generate a link to share in email or instant messaging, for example, that will connect the user directly to that message. The person you share the link with has to be an admin in Office 365 for your organization or they won't have access to the linked message.

  1. Select the message to open it.

  2. Select the Copy link to Clipboard (link) icon.

  3. Allow the webpage to access your Clipboard. A direct link is copied to your Clipboard.

  4. Use Ctrl+V or right-click and select Paste to insert the link.

  1. Select the message to open it.

  2. Choose More > Get a link from the action bar.

  3. Allow the webpage to access your Clipboard. A direct link is copied to your Clipboard.

  4. Use Ctrl+V or right-click and select Paste to insert the link.

  1. Select the message to open it.

  2. Choose More > Get a link from the action bar.

  3. Allow the webpage to access your Clipboard. A direct link is copied to your Clipboard.

  4. Use Ctrl+V or right-click and select Paste to insert the link.

Read and unread states

Any message in Message center that is unread will appear in bold. Opening a message marks it as read. You can mark a message as unread.

  1. On the main page of the message center, select a message.

  2. Select the Mark as unread (envelope) icon at the top of the message.

  1. Select the message to open it.

  2. Select More > Mark as unread.

  3. Close the message.

  1. Select the message to open it.

  2. Select More > Mark as unread.

  3. Close the message.

Dismiss and restore

If you see a message that doesn't pertain to you, or maybe you've already acted on it, you can dismiss the message to remove it from the Message center view. The view that you see in Message center is specific to your user account, so dismissing it from your view doesn't affect other admins.

  • On the main page of the message center, select a message, and then select Dismiss above the list of messages.

  • Open the message, and then select Dismiss at the bottom of the message.

Need to get a dismissed message back? No problem.

  1. Select the Dismissed messages tab at the top of the Message center. A list of dismissed messages appears.

  2. Select the message, select Restore, and the message is restored to active messages.

There are two ways to dismiss a message.

  • Select the X that appears to the right of the Message ID. The message is removed from your list. Or,

  • Open the message, and then select Dismiss at the top of the message.

Need to get a dismissed message back? No problem.

  1. Select the Dismissed messages filter from the Views drop-down menu. A list of dismissed messages appears.

  2. Select Restore to the right of the Message ID, and the message is restored to active messages.

There are two ways to dismiss a message.

  • Select the X that appears to the right of the Message ID. The message is removed from your list. Or,

  • Open the message, and then select Dismiss at the top of the message.

Need to get a dismissed message back? No problem.

  1. Select the Dismissed messages filter from the Views drop-down menu. A list of dismissed messages appears.

  2. Select Restore to the right of the Message ID, and the message is restored to active messages.

For an overview of Message center, see Message center in Office 365. Or, to learn how to set your language preferences to enable machine translation for Message center posts, see Language translation for Message center posts. If you'd like to program an alternative way to get real-time service health information and Message Center communications, please reference Office 365 Service Communications API Overview.