Message center in Office 365
To keep track of upcoming feature releases or issues, go to Message center. That's where we post official announcements about new and changed features to enable you to take a proactive approach to change management. Each post gives you a high-level overview of a planned change and how it may affect your users, and links out to more detailed information to help you prepare.
To open the Message center:
- In the admin center, go to Health > Message center.
The dashboard card always displays the last three messages that we posted and links to the full Message center page.
You can also use the Office 365 Admin app on your mobile device to view Message center, which is a great way to stay current with push notifications.
Frequently asked questions
|Who can view posts in Message center?
||Most users who have been assigned any admin role in Office 365 can view Message center posts. Here's a list of which admin roles don't have access the Message center. You can also assign the Message center reader role to users who should be able to read and share Message center posts without having any other admin privileges.
Most Message center posts can be shared through email with non-admin users who may need to take action.
|Is this the only way Microsoft will communicate changes about Office 365?
||No, there are many ways that we communicate changes in Office 365. Message center is the primary way that we communicate the timing of individual changes. See Stay on top of Office 365 changes for information about additional resources.
|How can I see posts in my language?
||Message center posts are written in English-only due to the timeliness of the information we are posting, but you can control whether, by default, posts are shown in English or are automatically machine-translated to your preferred language. And, no matter which default view you choose, you can select to machine-translate posts to any language we support. See Language translation for Message center posts for more details.
|Can I preview changes or features before they are rolled-out to my organization?
||Sometimes. Some changes and new features can be previewed by opting in to the Targeted release program. To opt-in, in the admin center, go to Settings > Organization profile > Release preferences. You can choose Targeted release for your entire organization, or just for selected users. See Standard or Targeted release options in Office 365 for more information about the program.
|Can I find out the exact date a change will be available to my organization?
||Unfortunately, we can't tell you the exact date a change will be made to your organization. In our Message center post, we will give as much information as we can on the timing of the release, based on our confidence level. We understand you want us to be more specific on timing of releases, and we're working on improvements to get better with that level of detail.
|Are these messages specific to my organization?
||We do our best to make sure that you only see Message center posts that affect your organization. The Microsoft 365 Roadmap includes all of the features we are currently working on and rolling out, but not all of these features apply to every Office 365 organization. For example, if a feature is rolling out only to educational institutions, we will target the Message center post ONLY to those organizations.
|Can I get message center posts emailed instead?
||Yes! You can select to have a weekly digest emailed to you and up to two email addresses. If you need to have the digest go to more than two more people, you can send to an Office 365 group or distribution list. The emailed weekly digest is turned on by default. If you aren't getting your weekly digests, check your spam folder. See the Set preferences section of this article for more information on how to set up the weekly digest.
|How do I stop getting the Message center digest?
||Go to Message center in the admin center and select Edit Message center preferences. Set the toggle next to Send a weekly email digest of my messages to Off. If you also no longer want to receive email about major updates, set the toggle next to Send me emails for major updates to Off.
Message center presents a view of all active messages in a table format, by default showing the most recent message at the top of the list. Here's a quick overview of the information you'll see in each column:
||Clicking on the checkbox in the title row will select all messages currently displayed. Selecting the checkbox next to a single message will open that message for reading. Holding CTRL while you select multiple boxes lets you perform bulk operations on those messages, such as dismissing the messages or marking them as read or unread.
||Most of the time, there won't be anything in this column. We'll only have dates here if we're making a change that requires you to take an action by a certain deadline. Since we rarely use the Act by column, if you see something here, you should pay extra attention to it.
||Messages are identified by one of the three following categories:
Prevent or fix issues: These messages inform you of known issues impacting your organization and may require that you take action to avoid disruptions in service. Prevent or fix issues are different than Service health messages because they prompt you to be proactive to avoid issues.
Plan for change: These messages inform you of changes to Office 365 that may require you to act to avoid disruptions in service. For example, we'll let you know about changes to system requirements or about features that are being removed. We try to provide at least 30 days' notice of any change that requires an admin to act to keep the service running normally.
Stay informed: This is where we tell you about new or updated features that we are turning on in your organization. The features are usually announced first in the Microsoft 365 Roadmap.
Stay informed messages may also let you know about planned maintenance in accordance with our Service Level Agreement. Planned maintenance may result in down time, where you or your users can't access Office 365, a specific feature, or a service such as email or OneDrive for Business.
||Message titles are a brief description of an upcoming change. They are sometimes long and Message center can't display the full title. Hover your cursor over the message title and the entire title will display in a pop-up box.
||Date that the message was published. If we make a change to an existing message, it also changes the published date.
||Microsoft tracks our Message center posts by message ID. You can reference this ID if you want to give feedback or if you call Support about a particular message.
||Clicking on the X in this column will dismiss the message and remove it from view. Don't worry, you can get it back by viewing dismissed messages. In that view, clicking Refresh () will restore the message to the active messages view.
Head over to Manage messages in Message center to get more information on the things you can do with messages.
Because Major updates are most impactful to your organization, they are highlighted at the top of the Message center as shown in this graphic:
Major updates are communicated at least 30 days in advance when an action is required.
Major updates are defined as:
Changes to daily productivity such as inbox, meetings, delegations, sharing and access
Changes to the themes, web parts, and other components that may affect customized features
Increases or decreases to visible capacity such as storage, number of rules, items or durations
Changes to product branding that may:
Cause end user confusion,
Result in changes to help desk processes and reference material, or
Change a URL
A new service or application
Changes requiring an admin action (exclusive of prevent or fix issues)
Changes to where your data is stored
When you open a major update post to read it, you'll see a new gray header that has information specific to this major update, including the current roll-out status. In the following image, the major update has started Targeted release, it applies to targeted release customers only, and there are at least 40 days remaining before the feature moves into general availability.
If administration is distributed across your organization, you may not want or need to see posts about all Office 365 services. Each admin can:
- Set preferences that control which messages are displayed in Message center.
- Filter messages
- Opt-in to receive a weekly digest of messages in email, to make sure you never miss an important post.
To set your Message center preferences:
Select Edit Message center preferences at the top of Message center.
Make sure that the toggle is set to On for each service that you want to monitor. Click the toggle to change the setting to Off for the services you want to filter out of your Message center view.
Digest emails are turned on by default and are sent to your primary email address. To specify other email addresses to which the weekly email summary is sent, verify that Send a weekly email digest of my messages, is On. To stop receiving the weekly digest, change the setting to Off.
Email notification for major updates is a separate control. If you want to receive email notices about major updates, verify that Send me emails for major updates is On. Change the setting to Off to stop getting email about major updates.
You can select or deselect your primary email address, but you can't change it. You can enter other email addresses where you want to have the digest sent. Enter the email address for an Office 365 group or a distribution list if more than two people should get the digest email.
Click Save to keep your changes.
We use machine translation to automatically display messages in your preferred language. Read Language translation for Message center posts for more information on how to set your language.
The weekly digest and any posts that are emailed are sent in English-only. Recipients can use Translator for Outlook to read the message in their preferred language.
Admin roles that don't have access to the Message center
- Compliance administrator
- Conditional access administrator
- Customer lockBox access approver
- Device administrators
- Directory readers
- Directory synchronization accounts
- Directory writers
- Intune service administrator
- Privileged role administrator
- Reports reader
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