Add storage space for your subscription

If you start to run out of storage for your SharePoint Online site collections, you can add storage to your subscription if your plan is eligible. If you don't see the Office 365 Extra File Storage in the list of available add-ons, it means your plan is not eligible. For more information, see Is my plan eligible?

View available storage

  1. Sign in to the admin center with your work or school account as a global admin. Learn how to sign in.

  2. In the admin center, select Admin centers > SharePoint.

  3. On the Site collections menu, view the amount of storage used.

After you've determined how much storage you're using, you can add or remove storage space for your subscription. To find out how much it will cost to add storage space, follow the steps in this article, and review the pricing information before you purchase.

For information about setting site collection storage limits, see Manage site collection storage limits.

Add storage to your subscription

If you haven't yet purchased extra storage for your subscription, you can do that.

Note

If you're not using the new Microsoft 365 admin center, you can turn it on by selecting the Try the new admin center toggle located at the top of the Home page.

  1. In the admin center, go to the Billing > Purchase services page.

  2. At the bottom of the Purchase services page, select Add-ons.

  3. Select Office 365 Extra File Storage.

  4. On the Office 365 Extra File Storage page, if shown, choose the base subscription, then enter the number of gigabytes of storage you want to add.

  5. Select Check out now.

  6. On the How does this look? page, verify the number of gigabytes of storage you selected, review the pricing information, and then select Next.

  7. On the Complete order page, verify the total. If you need to make any changes, select Edit order. If the order requires a credit check, select the check box. When you're finished, select Place order > Go to Admin Home.

  1. In the admin center, go to the Billing > Subscriptions page.

  2. On the Subscriptions page, choose the subscription to which you want to add storage space, then select Add-ons.

    Add-ons button used to purchase add-ons.

    Note

    If you don't see Add-ons, and your subscription was purchased through a partner, select Volume Licensing Service Center (VLSC).

  3. Select Buy add-ons.

    Buy add-ons link on the Subscriptions page of the admin center.

  4. On the Purchase services page, mouse over or tap Office 365 Extra File Storage, then select Buy now.

  5. Enter the number of user licenses that you need and, if shown, choose a base subscription. Select Check out now.

  6. On the How does this look? page, verify the number of gigabytes of storage you selected, review the pricing information, and then select Next.

  7. On the Complete order page, select Place order.

  1. In the admin center, go to the Billing > Subscriptions page.

  2. On the Subscriptions page, choose the subscription to which you want to add storage space, then select Add-ons.

    Add-ons button used to purchase add-ons.

    Note

    If you don't see Add-ons, and your subscription was purchased through a partner, select Volume Licensing Service Center (VLSC).

  3. Select Buy add-ons.

    Buy add-ons link on the Subscriptions page of the admin center.

  4. On the Purchase services page, mouse over or tap Office 365 Extra File Storage, then select Buy now.

  5. Enter the number of user licenses that you need and, if shown, choose a base subscription. Select Check out now.

  6. On the How does this look? page, verify the number of gigabytes of storage you selected, review the pricing information, and then select Next.

  7. On the Complete order page, select Place order.

Increase or decrease storage

If you have already purchased extra file storage via the Office 365 Extra File Storage add-on, you can use these steps to increase or decrease the extra storage space for your subscription. You can reduce the storage to as low as 1 gigabyte. To remove all of the extra storage space, you need to contact support.

Note

If you're not using the new Microsoft 365 admin center, you can turn it on by selecting the Try the new admin center toggle located at the top of the Home page.

  1. In the admin center, go to the Billing > Products & services page.

  2. Choose the subscription that contains the Office 365 Extra File Storage add-on.

  3. Select Add-ons, then choose Change quantity.

  4. In the Add/Remove gigabytes pane, enter the total gigabytes you want for the subscription, then select Submit change.

  1. In the admin center, go to the Billing > Subscriptions page.

  2. On the Subscriptions page, select Add-ons.

    Add-ons button used to purchase add-ons.

    Note

    If you don't see Add-ons, and your subscription was purchased through a partner, select Volume Licensing Service Center (VLSC).

  3. Under Office 365 Extra File Storage, select Change quantity.

    Change quantity link.

  4. In the right pane, enter the total number of gigabytes that you need, then select Submit.

    For example, if you currently have 200 gigabytes of extra file storage but you only need 100 gigabytes, then you would enter 100 in the box.

  5. Select Close.

  1. In the admin center, go to the Billing > Subscriptions page.

  2. On the Subscriptions page, select Add-ons.

    Add-ons button used to purchase add-ons.

    Note

    If you don't see Add-ons, and your subscription was purchased through a partner, select Volume Licensing Service Center (VLSC).

  3. Under Office 365 Extra File Storage, select Change quantity.

    Change quantity link.

  4. In the right pane, enter the total number of gigabytes that you need, then select Submit.

    For example, if you currently have 200 gigabytes of extra file storage but you only need 100 gigabytes, then you would enter 100 in the box.

  5. Select Close.

Is my plan eligible for Office 365 Extra File Storage?

Office 365 Extra File Storage is available for the following subscriptions:

  • Office 365 Enterprise E1

  • Office 365 Enterprise E2

  • Office 365 Enterprise E3

  • Office 365 Enterprise E4

  • Office 365 Enterprise E5

  • Office for the web with SharePoint Plan 1

  • Office for the web with SharePoint Plan 2

  • SharePoint Online Plan 1

  • SharePoint Online Plan 2

  • Office 365 Business Essentials

  • Office 365 Business Premium

  • Microsoft 365 Business

  • Microsoft 365 E3

  • Microsoft 365 E5

  • Microsoft 365 F1

Note

Office 365 Extra File Storage is also available for GCC, GCC High, and DOD plans.