Active user in Office 365 usage reports

Active user in usage reports

An active user of Office products for Microsoft 365 usage analytics and the Activity Reports in the Office 365 admin center is defined as follows.

Product Definition of an active user Notes
Exchange Online
Any user who has read or sent an email.
No calendar information is represented, this will be added in an upcoming update.
SharePoint Online
Any user who has interacted with a file by creating, modifying, viewing, deleting, sharing internally or externally, or synchronizing to clients on any site or viewed a page on any site.
The active user metric for SharePoint Online in the Office 365 Adoption content pack only reflect users who did file activity against a SharePoint Team site or a Group site. The content pack will be updated to synchronize the definition to the same as that on the usage reports in Admin center.
OneDrive for Business
Any user who has interacted with a file by creating, modifying, viewing, deleting, sharing internally or externally, or synchronizing to clients.
Yammer
Any user who has read, posted, or liked a message on Yammer.
Skype for Business
Any user who has participated in a peer-to-peer session (including instant messaging, audio and video calls, application sharing, and file transfers) or who has organized or participated in a conference.
Office
Any user who has activated their Office 365 Pro Plus, Visio Pro or Project Pro subscription on at least one device.
Office 365 Groups
Any group member that has mailbox activity (if a message has been sent to the group)
This definition will be enhanced with group site file activity and Yammer group activity (file activity on group site and message posted to Yammer group associated with the group.) This data is currently not available in the Office 365 Adoption content pack
Microsoft Teams
Any user who has participated in chat messages, private chat messages, calls, or meetings.

Adoption Metrics

Microsoft 365 usage analytics contains additional adoption metrics related to active users to show adoption of the products over time. These metrics are valid for the month, year, and product selected and are defined as follows.

Metric Description
EnabledUsers
Number of users enabled to use the product in the month.
ActiveUsers
Number of users active in the month.
MoMReturningUsers
Number of users active in the month that were also active in the preceding month.
FirstTimeUsers
Number of users active in the month that had never used the service before.
CumulativeActiveUsers
Number of users active in the month plus any preceding month.
ActiveUsers(%)
Percent of users, rounded to the nearest tenth, active in the month compared to the number of users enabled in that month.
MoMReturningUsers(%)
Percent of users, rounded to the nearest tenth, active in the month that were also active in the preceding month compared to the number of active users.

MoMReturningUsers, FirstTimeUsers, & CumulativeActiveUsers were reset starting January 1st 2018 with the inclusion of Microsoft Teams.