View directory synchronization errors in Office 365

You can view directory synchronization errors in the Office 365 admin center. Only the User object errors are displayed. To view errors by using PowerShell, see Identify objects with DirSyncProvisioningErrors.

After viewing, see fixing problems with directory synchronization for Office 365 to correct any identified issues.

View directory synchronization errors in the admin center

To view any errors in the admin center:

  1. Sign in to Office 365 with your work or school account.

  2. Go to the About the Office 365 admin center.

  3. On the Home page you will see the DirSync Status tile.

    The DirSync Status tile in admin center preview

  4. On the tile, choose DirSync Status to go to the Directory Sync Status page.

    On the bottom of the page you can see if there are DirSync errors.

    On the Directory Sync Status page you can see if there are DirSync object errors

    Choose We found DirSync object errors to go to a detailed view of the directory synchronization errors.

    Note

    You can also go to the DirSync errors page if you choose We found DirSync object errors on the DirSync status tile.

DirSync errors page

  1. On the DirSync errors page, choose any of the errors listed to display the details pane with information about the error and tips on how to fix it.