Kaizala reports

The Kaizala Reports dashboard allows global and group admins to view reports and telemetry data for Kaizala actions, within organization groups. Reporting isn't available for private conversations and groups.

Data for all reports is displayed within 4 to 5 minutes. You can experience delays of up to 4 hours for reflecting reports, after a group is first marked as an organizational group.

Dashboard

The following reports are currently available on the dashboard:

  • Usage Telemetry

  • Survey Report

  • Survey Detailed Report

  • Poll Detailed Report

  • Job Report

  • Location Report

Note

Kaizala group admins will see reports for their organization groups. Kaizala organization admins will be able to see reports for all organization groups. Reports are available only for group admins. Members can't see reports for any group.

Usage telemetry

To view the report on usage telemetry, navigate to Reports from the navigation bar. From there, go to the tile Usage Telemetry. This report displays the following information for organization groups:

  • Analysis of the number of messages sent within your ecosystem, as well as the number of unique users who used each message type.

  • Growth trends of the types of messages sent within your group.

Survey report

To view survey reports, navigate to the home page. Go to Reports from the navigation bar. Select the Survey Report tile from the list of available reports. This report displays the following information for organization groups:

  • Total number of sent surveys.

  • Total number of open surveys.

  • Total number of responses received for surveys.

  • Group wise survey status - how many surveys are still open/active (and which users can respond) versus how many are already closed or expired.

  • Count of responses for each survey.

The following filters are available in a survey report:

  • Organization group - ability to select one or more groups. By default, all permissible organization groups are listed.

  • Survey status - filter reports by survey status (Open or Closed).

  • Survey created date - filter reports based on when a survey was created. Select a specific date or a date range.

Survey detailed report

To view a survey detailed report, navigate to Reports page from the home screen. Select the Survey Detailed Report tile. In the dialog, choose the group and survey from the drop-down lists. The report consists of 5 tabs:

Detailed Survey Report

  • Multi-choice Questions - this tab shows the summary and detailed analysis of the selected options, for MCQ-type questions.

  • Numeric Questions - this tab shows the aggregated as well as detailed responses for each numeric and question, including sum, average and counts.

  • Location - if the location is turned on for a survey, then the responses are mapped to a location.

  • Text Responses - an automatically generated word cloud based on survey responses. Organizations can use surveys to get feedback from their employees and then use this report to visualize the details.

  • Images - view all the photos collected via a survey in a single place.

Poll Detailed Report

To view a poll detailed report, navigate to Reports page from the home screen. Select the Poll Detailed Report tile. In the dialog, choose the group and poll title from the drop down lists. The report consists of only 1 tab which shows the summary and detailed analysis of choices made for that poll's question.

Job report

To view job reports, from the home page, go to Reports from the navigation bar. Select the Job Report tile from the list of available reports and select an organization group from the drop down list. The report consists of 3 tabs:

  • Open Jobs - shows the total number of pending jobs, jobs past due date, and jobs still open.

  • Trends - depicts the on-time completion trend and a weekly job trend. For each group, this report shows the number of jobs created during a week, as well as their status of completion. Jobs could be - Completed, Completed - Past Due, Pending, or Pending - Past Due.

  • Group wise jobs status - how many jobs are Not-Started, Partially-Complete, or Completed for each group.

Location Report

To view a location report, from the home page, go to Reports from the navigation bar. Select the Location Report tile from the list of available reports. This report displays the following information for organization groups:

  • Locations of users who responded to location actions.

  • Groups where the action was sent.

  • Names of the responder.

Report filters

Reports may have generic or specific filters that allow users to see reports for specific criteria. For example, users can use the group filter to see data for a specific group. Similarly, users can use the Create Date filter to see the Actions for a specific date or date range.

Report drilldown support

Some reports have drill-down support for hierarchical groups, that shows aggregated data and graphs. To turn on the report drill-down mode:

  • Click or tap the arrow icon as shown below:

    Screenshot: Kaizala job drill down. Allows you to see group and subgroup data for the report

Export Kaizala report data to a CSV file

You can export your Kaizala report data to a CSV file using Power BI. To export the data, click the on the top right corner of the graph and choose Export.

Screenshot: Export Kaizala report datat to a CSV file