Search for and delete messages - Admin help
Administrators can use the Search-Mailbox cmdlet to search user mailboxes and then delete messages from a mailbox.
To search and delete messages in one step, run the Search-Mailbox cmdlet with the DeleteContent switch. However, when you do this, you can't preview search results or generate a log of messages that will be returned by the search, and you may inadvertently delete messages that you didn't intend to. To preview a log of the messages found in the search before they're deleted, run the Search-Mailbox cmdlet with the LogOnly switch.
As an additional safeguard, you can first copy the messages to another mailbox by using the TargetMailbox and TargetFolder parameters. By doing this, you retain a copy of the deleted messages in case you need to access them again.
Before you begin
Estimated time to complete: 10 minutes. The actual time may vary depending on the size of the mailbox and the search query.
You can't use the Exchange admin center (EAC) to perform these procedures. You must use the Shell.
You need to be assigned both of the following management roles to search for and delete messages in users' mailboxes:
Mailbox Search- This role allows you to search for messages across multiple mailboxes in your organization. Administrators aren't assigned this role by default. To assign yourself this role so that you can search mailboxes, add yourself as a member of the Discovery Management role group. See Add a User to the Discovery Management Role Group.
Mailbox Import Export - This role allows you to delete messages from a user's mailbox. By default, this role isn't assigned to any role group. To delete messages from users' mailboxes, you can add the Mailbox Import Export role to the Organization Management role group. For more information, see the "Add a role to a role group" section in Manage Role Groups .
If the mailbox from which you want to delete messages has single item recovery enabled, you must first disable the feature. For more information, see Enable or disable single item recovery for a mailbox.
If the mailbox from which you want to delete messages is placed on hold, we recommend that you check with your records management or legal department before removing the hold and deleting the mailbox content. After you obtain approval, follow the steps listed in the topic Clean Up the Recoverable Items Folder.
You can search a maximum of 10,000 mailboxes using the Search-Mailbox cmdlet. If you're an Exchange Online organization and have more than 10,000 mailboxes, you can use the Compliance Search feature (or the corresponding New-ComplianceSearch cmdlet) to search an unlimited number of mailboxes. Then you can use the New-ComplianceSearchAction cmdlet to delete the messages returned by a compliance search. For more information, see Search for and delete email messages from your Office 365 organization.
If you include a search query (by using the SearchQuery parameter), the Search-Mailbox cmdlet will return a maximum of 10,000 items in the search results. Therefore if you include a search query, you might have to run the Search-Mailbox command multiple times to delete more than 10,000 items.
The user's archive mailbox will also be searched when you run the Search-Mailbox cmdlet. Similarly, items in the primary archive mailbox will be deleted when you use the Search-Mailbox cmdlet with the DeleteContent switch. To prevent this, you can include the DoNotIncludeArchive switch. Also, we recommend that you don't use the DeleteContent switch to delete messages in Exchange Online mailboxes that have auto-expanding archiving enabled because unexpected data loss may occur.
Search messages and log the search results
This example searches April Stewart's mailbox for messages that contain the phrase "Your bank statement" in the Subject field and logs the search results in the SearchAndDeleteLog folder of the administrator's mailbox. Messages aren't copied to or deleted from the target mailbox.
Search-Mailbox -Identity "April Stewart" -SearchQuery 'Subject:"Your bank statement"' -TargetMailbox administrator -TargetFolder "SearchAndDeleteLog" -LogOnly -LogLevel Full
This example searches all mailboxes in the organization for messages that have any type of attached file that contains the word "Trojan" in the filename and sends a log message to the administrator's mailbox.
Get-Mailbox -ResultSize unlimited | Search-Mailbox -SearchQuery attachment:trojan* -TargetMailbox administrator -TargetFolder "SearchAndDeleteLog" -LogOnly -LogLevel Full
For detailed syntax and parameter information, see Search-Mailbox.
Search and delete messages
This example searches April Stewart's mailbox for messages that contain the phrase "Your bank statement" in the Subject field and deletes the messages from the source mailbox without copying the search results to another folder. As previously explained, you need to be assigned the Mailbox Import Export management role to delete messages from a user's mailbox.
When you use the Search-Mailbox cmdlet with the DeleteContent switch, messages are permanently deleted from the source mailbox. Before you permanently delete messages, we recommend that you either use the LogOnly switch to generate a log of the messages found in the search before they're deleted or copy the messages to another mailbox before deleting them from the source mailbox.
Search-Mailbox -Identity "April Stewart" -SearchQuery 'Subject:"Your bank statement"' -DeleteContent
This example searches April Stewart's mailbox for messages that contain the phrase "Your bank statement" in the Subject field, copies the search results to the folder AprilStewart-DeletedMessages in the mailbox BackupMailbox, and deletes the messages from April's mailbox.
Search-Mailbox -Identity "April Stewart" -SearchQuery 'Subject:"Your bank statement"' -TargetMailbox "BackupMailbox" -TargetFolder "AprilStewart-DeletedMessages" -LogLevel Full -DeleteContent
This example searches all mailboxes in the organization for messages with the subject line "Download this file", and then permanently deletes them.
Get-Mailbox -ResultSize unlimited | Search-Mailbox -SearchQuery 'Subject:"Download this file"' -DeleteContent
For detailed syntax and parameter information, see Search-Mailbox.
Using the -LogLevel Full parameter
In some of the previous examples, the LogLevel parameter, with the
Full value is used to log detailed information about the results returned by the Search-Mailbox cmdlet. When you included this parameter, an email message is created and sent to the mailbox specified by the TargetMailbox parameter. The log file (which is a CSV-formatted file named Search Results.csv) is attached to this email message, and will be located in the folder specified by the TargetFolder parameter. The log file contains a row for each message that's included in the search results when you run the Search-Mailbox cmdlet.
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