Yammer Service Description

Yammer is a best-in-class, secure, and private enterprise social network. Yammer empowers employees to be more productive and successful by enabling them to collaborate easily, make decisions faster, and self-organize into teams to take on any business challenge. It's a new way of working that naturally drives business alignment and agility, reduces cycle times, engages employees, and improves relationships with both customers and partners.

For a list of Office 365 plans that include Yammer, see Office 365 service families and plans.

To compare features across plans, see Compare Office 365 for Business plans.

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System requirements

For system requirements for Office 365, the monthly subscription-based service available for business, education, and government organizations, please see Office 365 system requirements.

Yammer plans

Yammer is available through the following plans:

Plan Description
Yammer Basic
Enterprise social networking - anytime, anywhere.
Yammer Enterprise
Enterprise social networking with advanced security, administration and integrations.

Note

The features and policies described in the Office 365 Platform Service Description don't apply to the Yammer service.

Yammer Enterprise Service Communications Policy

Yammer is a part of Office 365 and adheres to the Office 365 Change Management policy, but does not use Targeted release to roll out updates.

All Yammer users are subject to A/B feature testing. This allows Microsoft to test features for stability, performance and experience improvement across many environments and devices. Users within the same network may have varying experiences due to testing. It is not possible for customers to opt out of A/B testing.

Any changes (A/B tests, new features, deprecations, compliance boundaries, workflow changes) that require customer action or are expected to have a significant impact on customers will be communicated in advance. We've identified a scenario where Yammer makes a change that impacts a limited subset of users. An example of this might be changing or removing a capability, such as the Yammer Chrome Extension, that has low engagement but which a small number of users have enabled. In these cases, we believe direct communication to these users in addition to the usual communication channels to Verified Admins as listed in the above policy will deliver a good user experience for the subset of users impacted by a change. For changes categorized as either "Changes Requiring Action (Plan for Change)" or "Changes Requiring Awareness (Stay Informed)" that only affect a targeted set of users, we may directly notify those users. The following table has been updated to reflect this change.

The channels used to communicate will depend on the impact:

Changes Requiring Action (plan for change) Admin required to make changes to keep the service running, updates that may have an impact on your organization's compliance
Office 365 Message Center Emails direct to Yammer Verified Admins Office 365 RoadmapYammer Service Updates External GroupWith changes that affect a targeted set of users, we may also notify those users directly.
Changes Requiring Awareness (stay informed) Changes that do not require admin action, visual design changes
Office 365 Message Center Office 365 RoadmapYammer Service Updates External GroupWith changes that affect a targeted set of users, we may also notify those users directly.
Non-critical Changes that are non-critical and do not require action or awareness, even though they may be observable by some users
Will not be communicated broadly.

Feature availability across Yammer plans

Need help figuring out which Yammer plan best fits your organization's needs? Use the following table to see which features are available in each plan. Click a feature name to read a short summary of how that feature works in Yammer.

Feature Yammer Basic Yammer Enterprise
Groups
Yes
Yes
Related Groups
Yes
Yes
Announcements
No
Yes
User Profiles
Yes
Yes
Expertise
Yes
Yes
Member Directory
Yes
Yes
Org Chart
Yes
Yes
Praise
Yes
Yes
Leaderboards
Yes
Yes
Publisher
Yes
Yes
@Mention
Yes
Yes
Online Now
Yes
Yes
Private Messages
Yes
Yes
Share Conversations
Yes
Yes
Share Conversations
Yes
Yes
Events
Yes
Yes
Polls
Yes
Yes
Files
Yes
Yes
Recent Changes
Yes
Yes
Official Content
No
Yes
Inbox
Yes
Yes
Inbox Search
Yes
Yes
Feeds
Yes
Yes
Ticker
Yes
Yes
Topics
Yes
Yes
Universal Search
No
Yes
Instant Type-Ahead
Yes
Yes
External Networks
Yes
Yes
Fast Network Switching
Yes
Yes
Yammer Connect Login
Yes
Yes
Embeddable Feeds
Yes
Yes
Like and Follow Buttons
Yes
Yes
Browser Extension
Yes
Yes
Activity Stream API
Yes
Yes
Custom Network Branding
No
Yes
User Management
No
Yes
Single Identity
Yes
Yes
Directory Synchronization
No
Yes
Data Export
No
Yes
Keyword Monitoring
No
Yes
Analytics
No
Yes
Company Resources
Yes
Yes
Password Policies
No
Yes
Session Management
No
Yes
Logical Firewall
No
Yes
Usage Policy
No
Yes
FastTrack Center
No
Yes
Customer support
Yes
Yes
Administrator support
No
Yes
Admin Private Content Mode
No
Yes