3.16 Share Control Remote Assistance Novice (Server) Details

Desktop sharing session (novice/server perspective)

Figure 16: Desktop sharing session (novice/server perspective)

Normally, during the Remote Assistance connection, the expert can only observe what the novice is seeing on his or her desktop. If the expert wants to control the mouse and keyboard on the novice computer, the expert can request control from the novice. This portion of the Remote Assistance Protocol concerns the messages that are exchanged as permission for the expert is sought, granted, denied, and/or finally revoked or given up. The state machine shown in the preceding figure describes the messages involved in the exchange between expert and novice. Details provided in this section describe what is expected from the novice's point of view.