2.2.4.1.3.41 GetQueueList
The GetQueueList packet is transmitted from a TAPI client to a TAPI server in a remote procedure call. Sending this packet returns a list of queues that are associated with a particular ACD group. It generates a LINE_PROXYREQUEST packet to be sent to a registered proxy function handler, referencing a LINEPROXYREQUEST packet of type LINEPROXYREQUEST_GETQUEUELIST.
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Req_Func |
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Reserved1 |
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dwRequestID |
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lpContext |
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hLine |
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pGroupID |
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cbGUID |
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lpQueueListContext |
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lpQueueList |
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Reserved2 |
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Reserved3 |
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Reserved4 |
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Reserved5 |
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Reserved6 |
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Reserved7 |
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VarData (16 bytes) |
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Req_Func (4 bytes): An unsigned 32-bit integer. The identifier of the function that will be invoked on the remote server. This value MUST be set to 153.
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Return Values
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On completion of ClientRequest, this field contains the result of the encapsulated telephony request. A nonzero request ID value indicates that the request is in progress and will complete asynchronously, and a LINEERR_Constants value indicates synchronous failure.
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MUST return a request identifier if the asynchronous operation starts; otherwise, the function MUST return one of the following error values:
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Name
Value
LINEERR_INVALLINEHANDLE
0x8000002B
LINEERR_INVALPARAM
0x80000032
LINEERR_NOMEM
0x80000044
LINEERR_OPERATIONFAILED
0x80000048
LINEERR_OPERATIONUNAVAIL
0x80000049
LINEERR_RESOURCEUNAVAIL
0x8000004B
LINEERR_UNINITIALIZED
0x80000050
Reserved1 (4 bytes): An unsigned 32-bit integer. MUST be set to zero when sent and MUST be ignored on receipt.
dwRequestID (4 bytes): An unsigned 32-bit integer. The identifier of the asynchronous request.
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Value
Meaning
0x00000000
The server MUST generate a unique positive request ID to return as the Ack_ReturnValue.
0x00000001 — 0x7FFFFFFF
The server MUST use this value instead of generating a unique positive request ID.
lpContext (4 bytes): An unsigned 32-bit integer. The opaque, client-specified value that is used by the client upon request completion; MUST be returned by the server in the request completion packet.
hLine (4 bytes): An HLINE. The handle to the open line device. This field MUST have been obtained by sending the Open packet.
pGroupID (4 bytes): An unsigned 32-bit integer. The offset, in bytes, in the VarData field of a GUID that identifies the group for which the list of queues is requested. The GUID of the group is obtained by sending a GetAgentGroupList packet to the remote server.
cbGUID (4 bytes): An unsigned 32-bit integer. The size, in bytes, of the packet that is indicated in the pGroupID field, set to "sizeof (GUID)".
lpQueueListContext (4 bytes): An unsigned 32-bit integer. The opaque, client-specified value that is used by the client upon request completion; MUST be returned by the server in the request completion packet.
lpQueueList (4 bytes): An unsigned 32-bit integer. The maximum size, in bytes, of the queue list data that the client will accept on successful completion of this request.
Reserved2 (4 bytes): An unsigned 32-bit integer. This field is used for padding and MUST be ignored on receipt. It can be any value.
Reserved3 (4 bytes): An unsigned 32-bit integer. This field is used for padding and MUST be ignored on receipt. It can be any value.
Reserved4 (4 bytes): An unsigned 32-bit integer. This field is used for padding and MUST be ignored on receipt. It can be any value.
Reserved5 (4 bytes): An unsigned 32-bit integer. This field is used for padding and MUST be ignored on receipt. It can be any value.
Reserved6 (4 bytes): An unsigned 32-bit integer. This field is used for padding and MUST be ignored on receipt. It can be any value.
Reserved7 (4 bytes): An unsigned 32-bit integer. This field is used for padding and MUST be ignored on receipt. It can be any value.
VarData (16 bytes): Contains the GUID that is indicated by the pGroupID field.