2.2.6.14 LINEAGENTSESSIONENTRY
The LINEAGENTSESSIONENTRY packet describes an ACD agent session. The LINEAGENTSESSIONLIST packet can contain an array of LINEAGENTSESSIONENTRY packets.
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hAgentSession |
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hAgent |
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GroupID (16 bytes) |
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... |
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... |
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dwWorkingAddressID |
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hAgentSession (4 bytes): An HAGENTSESSION. The unique identifier for an agent session. It is the responsibility of the agent handler to generate and maintain the uniqueness of these identifiers.
hAgent (4 bytes): An unsigned 32-bit integer. The unique identifier for an agent. It is the responsibility of the agent handler to generate and maintain the uniqueness of these identifiers.
GroupID (16 bytes): An unsigned 32-bit integer. The UUID for an ACD group. It is the responsibility of the agent handler to generate and maintain the uniqueness of this identifier.
dwWorkingAddressID (4 bytes): An unsigned 32-bit integer. The address identifier on which the agent will receive calls for this session.