Add a new customer

Applies to

  • Partner Center
  • Partner Center for Microsoft Cloud for US Government

Before you can sell subscriptions, manage billing, or provide support, you need to create an account for your customer in your Partner Center. This includes their contact information and an Azure AD domain.

For customers who already have customer accounts and subscriptions through a multi-channel or Multipartner scenario, you can Request a relationship with a customer, instead of following the steps here.

Add a new customer

  1. From the Partner Center menu, select Customers. Then select Add customer.

  2. On the Account info page, complete the company details and primary contact information, and then select Next: Subscriptions.

  3. On the Subscriptions page, choose the correct offer(s), enter the number of licenses, and then select Next: Review.

  4. On the Review page, check your entries for accuracy, Edit if you need to make changes to the account or offers, and then Submit.

  5. After you’ve reviewed the confirmation, and copied the admin user account and password, select Done.

To review the customer data later, including adding add-on licenses to subscriptions, see the details at Create a new subscription.