October 2020 announcements

This page details the announcements for Microsoft Partner Center for October 2020.

2020 announcements: March | April | May | June | July | August | September | October


November 2020 Update: Online Services and Software Channel Authorization Guide

Categories

  • Date: 2020-10-14
  • Capability

Summary

Updates to MPA Authorization guide.

Impacted audience

Direct bill, indirect providers, and multi-tier partners participating in the Cloud Solution Provider (CSP) program.

Details

In accordance with that subsection of the Online Services and Software Channel Authorization, under that section entitled “Notice of Changes”, entitled “Changes to the Guides”, in your Microsoft Partner Agreement – Microsoft is hereby notifying you that the Online Services and Software Channel Authorization Guide is being updated; a preview of the updated guide is available here. This update will become effective 30 days from the date of this notice; there is no further action needed to be taken by you.

Next steps

No actions are required. This is a notice only.


Introducing Microsoft 365 Business Voice for non-profit organizations

Categories

  • Date: 2020-10-12
  • Offers/Markets

Summary

On November 1, 2020, Microsoft will introduce new SKUs for Microsoft 365 Business Voice for non-profit organizations.

Impacted audience

Direct providers, indirect providers, and indirect resellers

Details

On November 1, 2020, Microsoft will introduce new SKUs for Business Voice. The full suite will be available in Canada, United Kingdom, and United States. Business Voice (without Calling Plan) will be available in all other markets.

Microsoft 365 Business Voice is a cloud-based phone system for small- and medium-sized businesses that is built into Office 365. Adding Business Voice to a customer's Office 365 subscription delivers an all-in-one communication and collaboration solution with calling, chat, and meetings in a single application, Microsoft Teams.

Refer to the price list for pricing details.

Customers in the United States should note that the price list preview Offer ID information for Microsoft 365 Business Voice (Nonprofit Staff Pricing) is incorrect. Partner Center will have updated communication in mid-October when the Promo Offer ID is available. The pricing is correct.

Microsoft 365 Business Voice can be added onto the following subscriptions for up to 300 users:

  • Office 365: Business Essentials, Business Premium, A1, E1, A3, and E3
  • Microsoft 365: Business, A3, and E3

Next steps


Cloud Solution Provider (CSP) promo for Microsoft 365 Audio Conferencing now available, and Microsoft 365 Business Voice coming on November 1, 2020

Categories

  • Date: 2020-10-09
  • Offers/Markets

Impacted audience

All partners transacting through the CSP program

Details

Microsoft is launching two new CSP promotions for partners to drive adoption of Teams as a meeting solution. Both promotions reduce friction associated with adding Audio Conferencing to a Microsoft 365 license, thereby giving customers the full value of Microsoft 365 and Teams as a meeting and calling solution. From October 1, 2020 through March 31, 2021, customers can add Microsoft 365 Audio Conferencing as an add-on SKU to a Microsoft 365 subscription for free for 12 months.

Offer details

Offer name Offer ID Material ID
Microsoft 365 Audio Conferencing Adoption Promo 106da677-5af6-492a-ac7f-52b3b29a9762 TJ7-00023

From November 1, 2020 through April 30, 2021, new and renewal subscriptions of Microsoft 365 Business Voice with Calling Plan and Microsoft 365 Business Voice without Calling Plan will be subject to discount pricing. Microsoft 365 Business Voice with Calling Plan will be subject to a 25 percent discount for 12 months, and Microsoft 365 Business Voice without Calling Plan will be subject to a 33 percent discount for 12 months.

Offer name Offer ID Material ID
Microsoft 365 Business Voice Adoption Promo e7d1d0fa-b769-45c7-aaea-c3e6f7402691 PZX-00006
Microsoft 365 Business Voice Adoption Promo ef3ff6bb-a288-4a56-9204-97b37ff9a0b8 PZW-00019
Microsoft 365 Business Voice Adoption Promo 93a8771f-ddc7-4c68-ac21-6bd1b17d1e5b PZW-00020
Microsoft 365 Business Voice (without Calling Plan) Adoption Promo b71df433-6fd9-4549-886d-577f7aa06070 PZY-00019
Microsoft 365 Business Voice (without Calling Plan) Adoption Promo 4ba4d580-4902-42b0-8411-a27358dd5405 PZY-00016
Microsoft 365 Business Voice (without Calling Plan) Adoption Promo bbfd896b-e3d4-45ba-9319-14104d400069 PZY-00018
Microsoft 365 Business Voice (without Calling Plan) for US Adoption Promo 9b05d0b7-cfb4-42f1-9cc3-f698dba2838e PZY-00017

These promotions affect the following customers:

  • Net new customer tenants
  • Existing customer tenants who don't have active or recently canceled (within the last 30 days) subscriptions on any Business Voice or Audio Conferencing license on CSP, Web Direct, or any other Microsoft commercial channels

Additional resources

Next steps

  • Familiarize yourself with these meeting and calling promo opportunities, and share this information with all appropriate contacts in your organization.
  • Incorporate these offers into your Microsoft 365 sales promotions.
  • Drive awareness with customers about the value of adding Business Voice or Audio Conferencing to Teams.

Questions?

For questions about these offers, contact your representative in the Microsoft account team or support.


Simplified Azure apps experience in Azure Marketplace

Categories

  • Date: 2020-10-07
  • Capability

Summary

The Azure portal user experience (UX) was recently modified for all Azure applications. This is an update for independent software vendors (ISVs) on what to expect and next steps.

Impacted audience

All ISVs publishing Azure apps

Details

We've simplified the UX for Azure apps in the Azure portal.

You're receiving this email because you've published, or signed up to publish, Azure applications (solution templates and managed apps) on Azure Marketplace.

We've made some changes to the Azure portal to improve how customers use and manage Azure applications. Review and update your customer documentation and reference materials to ensure that they reflect the new experience. Here's what's new in the Azure portal:

  • Flexible navigation that allows you to view, edit, and save information in any section without having to complete the previous section.
  • New full-page view without multiple nested levels.
  • New functionality to tag and organize Azure resources. To learn more about tagging, see Use tags to organize your Azure resources.

If you have questions about these changes, contact our support team.

Next steps

Review and update your customer documentation and reference materials to ensure that they reflect the new experience.


Microsoft Teams Rooms Premium SKU launch

Categories

  • Date: 2020-10-05
  • Offers/Markets

Summary

Microsoft Teams Rooms Premium SKU for Microsoft Teams through the Cloud Solution Provider (CSP) program will be available on November 1, 2020.

Impacted audience

Partners transacting through the CSP program

Details

The new Microsoft Teams Rooms Premium SKU for Microsoft Teams Rooms is now available to your customers purchasing CSP through you at USD50 per device per month. The Microsoft Teams Rooms Premium SKU is an alternative to the Microsoft Teams Rooms Standard SKU (previously called Meeting Room license). This SKU includes everything in the Standard offering, such as the necessary licenses for Microsoft Teams, Skype for Business Online, and Intune management. The offering also enables Phone System, necessary for Public Switched Telephone Network (PSTN) integration, and Audio Conferencing, where available.

With the Premium offering, customers have access to the newly released Microsoft Teams Rooms Managed Services, where experts handle the management and operations for meeting rooms on behalf of the customer. This cloud-based IT management and monitoring service keeps Microsoft Teams Rooms devices and their peripherals up to date and secure, as well as proactively monitored and managed, maintaining an environment optimized for a great in-room experience.

Released at launch

Service Microsoft Teams Rooms Standard USD15 Device per month New Microsoft Teams Rooms Premium USD50 Device per month
Skype for Business Included Included
Microsoft Teams Included Included
Phone System Included Included
Audio Conferencing Included Included
Microsoft Intune Included Included
Microsoft Teams Rooms Managed Services Not Included Included
Worldwide Availability Included Select Markets

Microsoft Teams Rooms Managed Services

  • Proactive management: 24x7x365 management of your room systems including patching, configuration management, and more.
  • Real-time monitoring and root-cause analysis: Monitoring and detection, with orchestrated incident management response driven by Microsoft in coordination with the customer, when needed.
  • Managed updates: Management and delivery of application, Windows KB, and firmware updates.
  • Customer support: 24x7x365 ticket support through our dedicated service operations center with assisted incident remediation for non-automated cases.
  • Insights and recommendations: Aggregated insights across customers and reports on room health, usage, online meetings, and incident trends.

Offer details

Offer name Offer ID Material ID
Teams Rooms Premium 5db9aa31-f039-4740-b122-a33514e4c492 6XB-00007
Teams Rooms Premium (USA and CAN) 03070f91-cc77-4c2e-b269-4a214b3698ab 6XB-00008
Teams Rooms Premium for faculty d0c9a9a9-c9b6-41d7-9148-b60115c36c95 6Y5-00005

To help you become familiar with the new offer and the geographical availability, visit the frequently asked questions (FAQ).

Next steps

  • Learn more about Microsoft Rooms and related offers at rooms.microsoft.com.
  • Use the Teams Partner Guide to develop your practice with Teams Meeting Rooms, and create a Co-sell Ready offer.
  • Review the Microsoft Teams Rooms FAQ for more information about the product solution and services.
  • Share this information with all appropriate contacts in your organization and understand the upsell and cross-sell opportunities.

Questions?

For further questions about these offers, check your relevant Yammer communities.


Microsoft Calling Plans are now available in new markets

Categories

  • Date: 2020-10-02
  • Offers/Markets

Summary

Microsoft is excited to announce that Microsoft Calling Plans are now available in the following new markets: Austria, Denmark, Italy, Portugal, Sweden, and Switzerland.

Impacted audience

Cloud Solution Provider (CSP) direct providers, indirect providers, and indirect resellers

Details

Microsoft is excited to announce that, as of October 1, 2020, Microsoft Calling Plans are now available in the following new markets: Austria, Denmark, Italy, Portugal, Sweden, and Switzerland. The new geo availability was launched in Commercial, Worldwide Public Sector, Non-profit, and Government Community Cloud via Enterprise Agreement (EA) or Enterprise Agreement Subscription (EAS), Enrollment for Education Solutions (EES), Web Direct, and CSP.

All Microsoft Calling Plans features are available for Microsoft's Domestic and International Calling Plans, including the 120, 240, and 1,200 minutes per user per month (p/u/m) Domestic plans, and the International Plan with 1,200 domestic minutes p/u/m and 600 international minutes p/u/m.

Microsoft Calling Plans were previously made available in the following markets: Belgium, Canada, France, Germany, Ireland, Netherlands, Puerto Rico (with channel availability limited to EA and EES only), Spain, United Kingdom, and United States (with third-party Calling Plan availability in Australia and Japan).

Offer details

Offer name Offer ID Material ID
Microsoft 365 Domestic Calling Plan 52b01454-aa44-4e03-8049-c4d57496a430 4ID-00002
Microsoft 365 Domestic Calling Plan 0f598efe-f330-4d79-b79f-c9480bb7ce3e AAA-13706
Microsoft 365 Domestic Calling Plan (Government Pricing) 96b96fd8-b77d-41a4-ae5d-0a6652f454b7 AAA-13707
Microsoft 365 Domestic Calling Plan for students da2034e1-c147-4aae-afab-9c15acf16ea5 AAA-22335
Microsoft 365 Domestic Calling Plan for faculty 5e8853ed-611c-4f9c-af21-540ba351a636 AAA-22334
Microsoft 365 Domestic Calling Plan for GCC 7099743e-f474-48be-97bc-d4fb22f059bf AAD-25690
Microsoft 365 Domestic and International Calling Plan ded34535-507f-4246-8370-f9180318c537 AAA-13708
Microsoft 365 Domestic and International Calling Plan (Government Pricing) d97b23b4-627c-41db-8f55-ce342b0db656 AAA-13709
Microsoft 365 Domestic and International Calling Plan for students 64ed3fb4-9f46-4e8a-b287-7a3662245c37 AAA-22337
Microsoft 365 Domestic and International Calling Plan for faculty 492b8a14-381c-4536-bf63-bd5785c14734 AAA-22336
Microsoft 365 Domestic and International Calling Plan for GCC 0cf5df85-ecf5-43f5-93b0-04a950e906a3 AAD-25680
Microsoft 365 Domestic Calling Plan (120 min) 40d28d55-0006-4bb0-8f41-37ac05df5dc7 AAD-11639
Microsoft 365 Domestic Calling Plan (120 min) for students 353d7f89-2e6f-4deb-9145-80f281a782ab AAD-11641
Microsoft 365 Domestic Calling Plan (120 min) for faculty 80fc6c74-cc94-478d-97b0-8455593a5987 AAD-11640

Next Steps

  • If you are in a market where the calling plans are made available on October 1, 2020, share this with your stakeholders
  • Reach out to your customers in these geos to discuss Microsoft Calling Plans.
  • Nominate your customer for a Microsoft Teams Calling Workshop
  • Leverage the Microsoft Teams Partner Guide to develop your Calling practice
  • Attain a Calling for Microsoft Teams Advanced Specialization

Questions?

For any further questions about these offers, check your relevant Yammer communities.


Promotions for Microsoft Teams Advanced Communications are coming soon

Categories

  • Date: 2020-10-02
  • Offers/Markets

Summary

On November 1, 2020, new promotional pricing for Microsoft Teams Advanced Communications will be available.

Impacted audience

All partners transacting through the Cloud Solution Provider (CSP) program.

Details

The Advanced Communications Promo SKU for Microsoft Teams will be available from November 1, 2020 at a 35 percent discount. The SKU can be purchased from November 1, 2020 through January 31, 2021.

Offer details

Offer name Offer ID Material ID
Advanced Communications Promo 0e89eea4-5cb1-4417-9f5d-886d1ff87940 1UC-00013

Frequently asked questions

What is Advanced Communication? This is a new Microsoft Teams add-on SKU, enabling customers to further enhance their communication experience on top of any Microsoft 365 or Office 365 suite they are subscribed to.

How much does it cost without the promotion? The commercial estimated retail price is $12 per user per month.

Which customers can purchase Advanced Communications? Commercial, Worldwide Commercial Public Sector, Education, and Nonprofit.

Through which channels can Advanced Communications be purchased? Enterprise Agreement (EA)/Enterprise Subscription (EAS), Enrollment for Education Solutions (EES), CSP, or Web Direct.

Which customers can purchase the Advanced Communications promo SKU? Commercial customers only.

How can the Advanced Communications promo SKU be purchased? The promo SKU can be purchased through EA/EAS or CSP.

Where can it be sold? It can be sold in all current markets.

What are the pre-requisites for Advanced Communications? Microsoft Teams and any Microsoft 365/Office 365 suite.

Next steps

  • Share this information with the relevant contacts in your organization and understand the upsell and cross-sell opportunities.
  • Review the resources section of the Teams Partner Guide.
  • You can find additional information on Microsoft Teams promotional offers on the blog or at the Office 365 partner yammer group.

Questions?

For any questions about these offers, contact your representative in the Microsoft account team or support.


Upcoming new offers and products for Dynamics 365

Categories

  • Date: 2020-10-02
  • Offers/Markets

Impacted audience

Cloud Solution Provider (CSP) partners

Details

On November 1, 2020, Microsoft will release the following new and updated Dynamics 365 and Power Platform offers and products for the CSP program:

  • Dynamics 365 Customer Voice User Subscription License (USL)
  • Expand offers into CSP

Additional resources


Windows 7 Year 2 Extended Security Updates (ESU) now available for Cloud Solution Provider (CSP) partners

Categories

  • Date: 2020-10-01
  • Offers/Markets

Impacted audience

All partners participating in the CSP program

Details

Support for Windows 7 ended on January 14, 2020. While many customers are well on their way to deploying Windows 10, Microsoft understands that everyone is at a different point in their upgrade process. With the effective period of Windows 7 Year 1 ESU ending on January 12, 2021, we know customers are starting to plan for next year.

For customers who expect to continue using Windows 7 devices in 2021, Windows 7 Year 2 ESU (end date January 12, 2022) is available to CSP partners now to help customers with their Windows 10 decision. Visit the Resource Gallery for more information.

Additional Resources

Next steps

Review the resources about this topic, and share this information with the appropriate stakeholders in your organization.

Questions?

For any further questions about these offers, check your relevant Yammer communities.


New SKUs bring the power of Project Cortex and more to customers

Categories

  • Date: 2020-10-01
  • Offers/Markets

Summary

We're excited to announce the October 1, 2020 availability of new SKUs to help customers harness the power of Project Cortex and Microsoft Search.

Impacted audience

Partners transacting through the Cloud Solution Provider program

Details

We're excited to announce the October 1, 2020 availability of new SKUs and value to help customers harness the power of Project Cortex and Microsoft Search to enable their users to find and manage information more efficiently.

SharePoint Syntex (previously Intelligent Content Services)
SharePoint Syntex uses advanced AI to automate the capture, tagging, and management of content. It builds on SharePoint for high-volume content processing, extracting metadata for process automation, and fine-grained security and compliance. It makes knowledge curation and discovery experiences better by providing more intelligent content to your knowledge network.

SharePoint Syntex SKUs will be available on the October 1 price lists (the September 1 price list preview reflected Intelligent Content Services). Microsoft licensing terms may still refer to this SKU under its old name, Intelligent Content Services, until November 1, 2020.

Microsoft Graph connectors for Microsoft Search

With Microsoft Graph connectors, customers can index items in external repositories for inclusion in Microsoft Search results. Beginning October 1, 2020:

  • Microsoft 365 E5 and Office 365 E5 will include the ability to index up to 500 items using Microsoft Graph connectors for Microsoft Search (not included with A5).
  • Any user with a suite or standalone license that includes a SharePoint or OneDrive plan will be able to see search results from Microsoft Graph connectors for Microsoft Search.
  • A new Extra Graph Connector Capacity SKU will be available for indexing up to 1 million additional items.

Offer details

Offer name Offer ID Material ID
SharePoint Syntex 2e969027-6eca-44a3-88fb-e7923e2c147f 5YI-00004
SharePoint Syntex (Nonprofit Staff Pricing) 48db24e2-0aac-47bd-bd74-40bde9ff7748 5YI-00005
SharePoint Syntex for faculty 4a8f9036-791e-4ce4-a788-6c5af859fd82 5Z1-00005
Extra Graph Connector Capacity 9c8b008f-d84f-46cd-a588-fea84947161d 1LA-00002
Extra Graph Connector Capacity for faculty 0e0eb210-86e7-4038-9905-4fd5bf71c4bd 1TL-00003

Next steps

Review the resources about this topic, and share with the appropriate stakeholders in your organization.

Questions

For further questions about these offers, check your relevant Yammer communities.


Fiscal year 2021 (FY21) Cloud Solution Provider (CSP) incentive program announcement

Categories

  • Date: 2020-10-01
  • Capabilities

Summary

The FY21 CSP incentive program term begins October 1, 2020. The FY21 incentive guides and walking decks are now available on Partner Center.

Impacted audience

CSP direct bill partners, indirect providers, and indirect resellers

Details

The FY20 CSP incentive program term ended September 30, 2020. The FY21 CSP incentive program term begins October 1, 2020, and runs through September 30, 2021. The FY21 incentive program guides, overview slides, and walking decks are now posted on the relevant CSP incentive program asset collections on the partner website. We encourage partners to download and review the FY21 program assets.

The updated FY21 program rates will be effective from October 1, 2020. Partners will notice corresponding changes to their monthly incentive payments beginning with the December 15, 2020, payment cycle.

Next steps

  • Review the FY21 program assets, and prepare for updates to incentive rates on select products and customer motions.

Questions?

Recommended steps and self-help articles for incentive-related questions are available by searching Incentives in the search bar of Partner Center.