February 2022 announcements

This page provides the announcements for Microsoft Partner Center for January 2022


Pricing grace period for new commerce CSP Modern Work commercial products

Date: February 28, 2022

Summary

On March 1, 2022, Microsoft will update list pricing for certain Modern Work commercial products. Information about this pricing adjustment was shared in August 2021.

Workspace

Pricing

Impacted audience

CSP direct bill partners and indirect providers, and resellers through their indirect provider (excluding Brazil CSP partners)

Details

Due to current high demand leading up to the March 1, 2022 Modern Work pricing changes, Microsoft has created a transitional grace period.

  • All CSP new commerce transactions for the six commercial Modern Work SKUs listed below that are submitted into the system no later than March 14, 2022, 5 p.m., Pacific Daylight Time (PDT), or 12 a.m. UTC on March 15, 2022, will be invoiced at the February 2022 pricing.
    • Microsoft 365 Business Basic
    • Microsoft 365 Business Premium
    • Office 365 E1
    • Office 365 E3
    • Office 365 E5
    • Microsoft 365 E3
  • All CSP new commerce transactions for these six Modern Work SKUs submitted after March 14, 2022, 5 p.m., Pacific Daylight Time (PDT), or 12 a.m. UTC on March 15, 2022, will be invoiced at the increased March price list pricing.

The grace period provides partners with additional lead time for adapting business processes and placing orders for these six Modern Work products, and we anticipate Microsoft partners will not use this grace period to pull forward demand for these offers.


Promotions update for commercial seat-based offers in traditional Cloud Solution Provider (CSP) and new commerce

Date: February 28, 2022

Summary

Promotion availability and customer eligibility have been updated for traditional CSP and new commerce.

Workspace

Pricing

Impacted audience

CSP direct bill-partners and indirect providers, and resellers through their indirect provider

Details

Microsoft has an update for commercial seat-based offers in CSP new commerce. The full announcement is available only to Microsoft partners. Sign in to access the full announcement.


Update to go-live date: Software price list updates for Cloud Solution Provider (CSP) partners

Date: February 28, 2022

Summary

There has been a delay to the software price list updates for CSP partners. The CSP software price lists will be updated on April 1, 2022, and not March 1, 2022.

Workspace

Pricing

Impacted audience

CSP partners who use the software subscription and perpetual software price lists

Details

There has been a delay to the software price list updates for CSP partners. The CSP software price lists will be updated on April 1, 2022, and not March 1, 2022, as previously communicated. Continue to use your current process for retrieving software price lists for March 2022.

To drive consistency across Partner Center price lists in the new commerce experience, we’ll be updating the software price list for CSP partners, which will include the following changes:

  • There will be a single software price list, which will include both software subscriptions and perpetual software products. Partners should use the Tags column to identify the type of software product (for example, perpetual software or software subscription).
  • Software price lists will be combined into one row on the price list page in Partner Center with one downloadable file that includes all software products.
  • Software price lists will be downloadable by country or region.
  • Software price list will become available via API.
  • The updates will include new columns, updated headers, and additional product details, including TermDuration and BillingPlan, as detailed.
Current column name Future column
Product ProductTitle
ProductId ProductId
SkuId SkuId
SkuTitle SkuTitle
Publisher Microsoft Publisher Microsoft
SkuDescription
UnitOfMeasure
TermDuration
P1Y, P3Y, or Blank (Blank applies only to perpetual software.)
BillingPlan
Monthly, Annual, Triennial, or OneTime (with OneTime applying only to perpetual software)
Regions Market
US
Currency
USD
Currency
USD
ListPrice UnitPrice
PricingTierRangeMin
PricingTierRangeMax
Effective Date EffectiveStartDate
1753-01-02T00:00:00.0000000Z
Effective Date EffectiveEndDate
9999-11-30T23:59:59.0000000
Tags
Software;Perpetual or Software;Subscription
Msrp ERP
Segment
Commercial, Education, or Charity (Education and Charity only apply to perpetual software; software subscriptions will only contain "Commercial.")

This announcement is for awareness only. Partners might need to make changes to their systems to support this change. We’ll share more details of the changes with partners in February via the Digital Operations Center (DOC).

Next steps

  • Share this update with the appropriate people in your organization.
  • You might be required to make changes to your systems to support this change. More details will be available soon.

Questions?

If you have any questions, visit the Partner Center support page.

Change log

February 28, 2022: This announcement updates the go-live date of this change from March 1, 2022 to April 1, 2022.
February 18, 2022: This announcement updates and adds to the information in the original announcement.
January 19, 2022: Original announcement


Move Azure-only Server and Cloud Enrollment (SCE) customers in extended term to new commerce

Date: February 24, 2022

Summary

Customers in extended term with an Azure-only SCE will be encouraged to move their purchasing to the new commerce experience.

Workspace

Pricing

Impacted audience

Partners transacting through the Cloud Solution Provider (CSP) program

Details

On March 1, 2022, customers in extended term with an Azure-only Server and Cloud Enrollment (SCE) will be encouraged to move their purchasing to the new commerce experience.

Introducing these commercial customers to the new Azure experience through the Microsoft Customer Agreement (MCA) will give them a better overall Azure experience, including improved cost management tools and a single portal for Azure resources and billing, invoicing, and administration. Through the new Azure experience, Microsoft partners can proactively engage these customers to help them optimize their Azure experience and grow their Azure consumption.

To help these customers gain access to the benefits of the new Azure experience, we’ll provide them opportunities in direct markets to move to the new commerce experience.

  • Enrollments in extended term may be engaged actively by partners and by Microsoft sales teams to move the customer to new commerce.
  • To help your customers understand their purchasing options, review the purchasing guidance.

After the expiration of an Azure-only SCE enrollment, a customer may continue to purchase Azure at pay-as-you-go prices under the extended-term clause of the agreement. Customers in this situation can continue to use Azure but no longer have access to any special terms or pricing that they had under their Enterprise Agreement enrollment.

Next steps

Be aware that moving customers who are in extended term for Azure-only SCEs to the new commerce experience could result in sales opportunities for partners.

For customers who would like a partner to assist in their subscription management and provide additional services, partners associated with those customers should facilitate moving them to the breadth (CSP) motion.

  • Azure expert managed service providers (MSPs) can use automated tooling to migrate these customers without disruption to services or downtime.
  • To migrate these customers, partners who aren’t Azure expert MSPs can contact and work with others who are Azure expert MSPs, and may still offer these customers paid-for value-added services.

Review the following resources:

Change log

  • November 11, 2021: Original announcement
  • February 24, 2022: Reminder that customers will be encouraged to move to the new commerce experience starting March 1, 2022

New features and milestones coming to CSP new commerce

Date: February 23, 2022

Summary

The seat-based offers in CSP new commerce release continues in the coming weeks, with testing and deployment of new offers and functionalities and important milestone dates.

Workspace

Pricing

Impacted audience

CSP direct bill partners and indirect providers, and resellers through their indirect providers

Details

Available soon

Microsoft’s commitment to the digital transformation journey is rooted in its new commerce experience, a next-generation provisioning platform that brings new features, benefits, and offers to customers, partners, and Microsoft sellers across multiple purchase motions.

The new commerce journey for seat-based offers such as Microsoft 365 and Dynamics 365 in the CSP program began in October 2021 with a technical release that included new monthly term offers, cancellation enforcement, easier data processing, and enhanced subscription management.

On January 10, 2022, as part of the general availability release of seat-based offers in CSP new commerce, Microsoft launched two timebound promotions to accelerate the adoption of these offers:

  • A 5 percent discount on annual term subscriptions available through March 2022
  • Monthly term subscriptions discounted to the regular annual term price (instead of the usual 20 percent premium) until June 30, 2022

The next stop in this journey, on February 28, 2022*, brings testing to the Partner Center sandbox environment for coterminosity, a feature that allows partners to align customer subscription end dates. This new addition to CSP seat-based commercial offers in new commerce will move into the production environment on March 10, 2022, along with the Home Use Program (which enables customer employees to purchase Microsoft 365 for personal use at a discount).

Additional milestones in March 2022:

  • March 1, 2022: Pricing uplift for certain Modern Workplace offers. You can find the details here.
  • March 10, 2022: All new subscription orders for commercial seat-based offers in CSP must be transacted in the new commerce experience.
  • March 31, 2022: The end of the price promotion for the CSP annual term commercial seat-based offers in new commerce. Note that the promotion for monthly term offers will remain in place until July 1, 2022.

Up next

Starting in July, all existing CSP seat-based subscriptions must be renewed on new commerce, and monthly term offers will return to being priced at a premium. Also, later in calendar year 2022, partners can expect the launch of popular enterprise-grade offer types in the breadth motion, including three-year terms for Modern Workplace SKUs, Hybrid Use Benefits (HUB) offers, and multi-geo add-ons for Microsoft 365. Enforcement of seat-count limits on partner benefits in the CSP program will occur later in fiscal year 2023 (FY23).

*All dates are subject to change.

Next steps

CSP partners should take advantage of a variety of training and readiness resources for the upcoming releases.

  • Learn more about new coterminosity functionality in CSP new commerce, which enables a partner to align a customer's term end dates for new or renewing new commerce subscriptions.
  • View a summary of how to migrate existing subscriptions to new commerce through Partner Center or via API, along with a list of subscription types not eligible for migration.
  • Review the recordings of the seat-based offers of the CSP webinar and CSP Spotlight calls from September 2021 through January 2022, where the Get Licensing Ready team walks partners through a wide variety of provisioning and billing scenarios in new commerce.
  • Register to attend the February Special Operations training session on this release and to review the recordings for the October, November, and December 2021 sessions.
  • Review the recordings from the three-day technical and API workshops held in November 2021.
  • Review this video to learn how to navigate the new commerce experience for CSP seat-based offers collection and resources.

Readiness: Go Live for dual-mode attestation

Date: February 23, 2022

Summary

To help partners and customers run their business based on trust, new requirements for partner attestation are now in production.

Impacted audience

Indirect Cloud Solution Provider (CSP) partners.

Details

Microsoft runs on trust. We’re committed to providing a compliant, safe, and secure method of transacting customer subscriptions in the CSP program.

To achieve this, Microsoft has enhanced features for the user interface (UI) and API, With CSP partners engaged to get familiar with new capabilities and test the new attestation requirements we are now live as of today, February 23, 2022.

These changes will also be updated and available from the customer order UI in Partner Center starting today.

Partner and customer impact Indirect partners can't complete purchases without first attesting that they're acting as either direct or indirect providers.

Partner attestation requires acknowledgment on behalf of the organization, for example: "I confirm that my organization is acting as an indirect partner when choosing a reseller and as a direct partner in the absence of selecting a reseller."

The following APIs have been updated with the required changes and are now available:

  • Create a customer order
  • Create a cart
  • Update a cart

Next steps

  • Share this information with all appropriate contacts in your organization.
  • Check Partner Center announcements for future updates.
  • Find more details in the Enrollment for Application Platform (EAP) webinar:
  • View the deck at the Microsoft Cloud Yammer Community.
  • View the recording at the Microsoft Cloud Yammer Community.

Questions

Feel free to join and post questions to the EAP Yammer group at Partner Center early adopters program.


CPOR revenue and usage data available in Insights reports

Date: February 23, 2022

Summary

Claiming Partner of Record (CPOR)-related information has been added to the Customers and Subscriptions reports.

Workspace

Insights

Impacted audience

All partners who are enrolled in the MPN program and have access to Partner Center Insights pages and reports.

Details

To make it easier to get CPOR data in reports, we have added CPOR-related columns to the Customers and Subscriptions reports available in Partner Center Insights.

The new columns are:

  • CPOR Revenue
  • CPOR Paid Seats
  • CPOR Active Users

Next steps

Explore the Customers and Subscriptions reports and the new CPOR-related columns at Insights | Download reports.

You can view all the reports available in Partner Center Insights and the respective data definitions at Export - Data definitions

Questions

If you have any questions, visit the Partner Center support page.


View anomalies in workload usage data in Azure

Date: February 23, 2022

Summary

At the Azure usage page, Partners can now view anomalies that were detected in the most valuable workload usage data.

Workspace

Insights

Impacted audience

All partners who are enrolled in the MPN program, have transactions for Azure, and have access to Partner Center Insights

Details

You can view anomalies detected over the last four weeks at Partner Center Insights | Azure usage.

Screenshot of Azure anomalies at Partner Center Insights

At Partner Center Insights | Azure usage, you can:

  • View services in which anomalies were detected over the last four weeks.
  • Select a service and display a graph for the service.
  • View an anomaly in a chart.
  • Download the underlying data for the chart to investigate further.
  • Select a customer from a list of customers or search for a customer.
  • Share feedback if anomaly information was useful.

The anomaly detection model considers the Azure usage data of workloads for last six months.

The machine learning model learns usage behavior can detect spikes or dips in usage on any workload over the last four weeks.

Next steps

Familiarize yourself with Azure usage.

Questions?

If you have any questions, visit the Partner Center support page.


Now live: Self-service trials for Microsoft Project and Microsoft Visio

Date: February 22, 2022

Summary

Microsoft Project and Microsoft Visio trials are now available to individuals and departments via self-service sign-up or direct license request to their IT team.

Workplace

Pricing

Impacted audience

Partners selling online services to commercial customers  

Details

Individuals without global or billing admin rights can sign up for Microsoft Project or Microsoft Visio 30-day trials before directly purchasing subscriptions or engaging their IT procurement team. That means that customers' existing business accounts can be used to sign up or request licenses for the following trials on their established tenants that are managed by their organization.  

Eligible subscriptions include:

  • Project plan 1  

  • Project plan 3  

  • Visio plan 1

  • Visio plan 2

Note

These trial capabilities are available worldwide except for India. They're not available for Education or Government customers.

Global or billing admins

Admins can use the same self-service purchase controls to turn off self-service trials while making use of subscription management capabilities to oversee and manage trial licenses on the Licenses page in the Billing section of the Microsoft 365 admin center.

Partner benefits

Partners offering their partner services to individuals and departments will have another option for their customers to sign up for trial experiences, with a more streamlined way to procure trial licenses from IT departments or through self-service sign-ups. Partner services can span project management or diagramming and data visualization, consulting, and training services.  

Additional resources

Next steps

Review the resources about this topic, and share this information with the appropriate stakeholders in your organization.

Questions?

For further questions about these offers, check your relevant Yammer communities.  

Change log

February 16, 2022: Self-service trials are live

January 13, 2022: Date updated from January 26 to mid-February

December 13, 2021: Original announcement


Software price list updates for Cloud Solution Provider (CSP) partners

Date: February 18, 2022

Summary

The CSP software price lists will be updated in March 2022.

Impacted audience

CSP partners who use the software subscription and perpetual software price lists

Workspace

Pricing

Details

To drive consistency across Partner Center price lists in the new commerce experience, we’ll be updating the software price list for CSP partners, which will include the following changes:

  • There will be a single software price list, which will include both software subscriptions and perpetual software products. Partners should use the Tags column to identify the type of software product (for example, perpetual software or software subscription).
  • Software price lists will be combined into one row on the price list page in Partner Center, with one downloadable file that includes all software products.
  • Software price lists will be downloadable by country or region.
  • Software price list will become available via API.
  • The updates will include new columns, updated headers, and additional product details, including TermDuration and BillingPlan as detailed.
Current column name Future column
Product ProductTitle
ProductId ProductId
SkuId SkuId
SkuTitle SkuTitle
Publisher
Microsoft
Publisher
Microsoft
SkuDescription
UnitOfMeasure
TermDuration
P1Y, P3Y, or Blank (Blank applies only to perpetual software)
BillingPlan
Monthly, Annual, Triennial, or OneTime (with OneTime applying only to perpetual software)
Regions Market
US
Currency
USD
Currency
USD
ListPrice UnitPrice
PricingTierRangeMin
PricingTierRangeMax
Effective Date EffectiveStartDate
1753-01-02T00:00:00.0000000Z
Effective Date EffectiveEndDate
9999-11-30T23:59:59.0000000
Tags
Software;Perpetual or Software;Subscription
Msrp ERP
Segment
Commercial, Education, Charity
(Education and Charity only apply to perpetual software; software subscriptions will only contain "Commercial.")

This announcement is for awareness only. Partners might need to make changes to their systems to support this change. We’ll share more details of the changes with partners in February via the Digital Operations Center (DOC).

Next steps

  • Share this update with the appropriate people in your organization.
  • You might be required to make changes to your systems to support this change. More details will be available soon.

Questions?

If you have any questions, visit the Partner Center support page.

Change log

February 18, 2022: This announcement updates and adds to information in original announcement.

January 19, 2022: Original announcement


Transfer of Azure subscriptions and reservations between partners now available on Azure portal

Date: February 18, 2022

Summary

Azure portal has been enhanced to allow the transfer of Azure subscriptions and reservations between partners.

Workspace

Customers

Impacted audience

Partners transacting through the Cloud Solution Provider (CSP) program

Details

Expanding on the new commerce experience for Azure, transition tools enhance the flexibility to manage Azure in ways that adapt to customers’ evolving business needs. Starting February 18, 2022, Azure portal will be enhanced so that a customer’s Azure subscriptions and reservations can be transferred between partners in the CSP program.

Azure portal will also allow the transfer of Azure subscriptions of customers transacting through the Microsoft field-led motion to a partner in the CSP program.

We're also enabling the transfer of Azure reservations through Partner Center.

Key capabilities and considerations

Transition tooling makes it easy for you and your customers to use the enhanced Azure new commerce experience in CSP and position for growth now and in the future.

  • Transition is driven by customer decisions and occurs only when both partners take explicit action. In the case of transition from the Microsoft field-led motion to partner breadth, both parties would need to take action.
  • The automated transition tool reduces errors, saves time, and provides visibility to you and your customers.
  • Transition is immediate, with no customer downtime and no impact on Azure services.

To learn more about this capability, see Transfer billing ownership of an Azure subscription to another account.

Next steps

Review the resources about this topic, and share this information with the appropriate stakeholders in your organization.

Questions?

For further questions about this transition capability, check your relevant Microsoft partner community.


Invite reminder: Co-Sell with Microsoft community call Q & A

Summary

Register now for the upcoming Co-Sell with Microsoft community session for FY22 Q3. There are various language and time zone options for you.

Workspace

Referrals

Impacted audience

Partners using the marketplace offers workspace for offer publishing management and referrals workspace for leads and co-sell opportunity sharing management

Details

We're committed to further enhancement of your co-sell experience. The Co-Sell with Microsoft community session will highlight the latest launches and various enhancements that have been made across the commercial marketplace and referrals workspaces in Partner Center. It will include an overview of the simplified deal registration experience, together with an enhanced data insight capability to further support your co-sell business. The session will also include clinic and reminder topics.

Pre-session reading materials are available on the registration page. You can also find relevant resources in the February 2022 Co-Sell community collection.

Next steps

Review the February 2022 Co-Sell community collection, and register now for the community call Q&A.

Questions?

The community call Q&A is the best place to bring questions about operational changes. You can submit a question up to 48 hours before the call. All launch-related questions will be answered in the call and/or in the Q&A document published after the call.

If you have questions on any other topic, visit the Partner Center support page.


View the latest promotions and offers

Date: February 16, 2022

Summary

The latest Global Promo Readiness Guide has now been published.

Workspace

General

Impacted audience

Partners transacting through the Cloud Solution Provider program

Details

The latest Global Promo Readiness Guide, a consolidated view of all current and upcoming promotions, is now available on the Operations Readiness resource gallery. See active and upcoming promotions and offers at the Global Promo Readiness Guide collection.

Next steps

Review the latest monthly Promo Guide in the Operations Readiness resource gallery. Share this information with the appropriate contacts in your organization, and let us know if the guide is helpful by responding to Was this page helpful? at the bottom of the page.

Questions?

For questions about these offers, check your relevant Yammer communities.


Now live: Updates to the GetMargins API

Date: February 15, 2022

Summary

The GetMargins API was updated on February 14, 2022, to include customer-specific margins. Starting in March, GetMargins will include specific pricing information for each offer.

Workspace

Pricing

Impacted audience

Cloud Solution Provider (CSP) partners who currently use (or plan to use) the GetMargins API to fetch ISV-to-partner private offer (margin sharing) data

Details

With the general availability of independent software vendor (ISV)-to-partner private offers (margin sharing), ISV publishers can limit the scope of their private offers to a CSP partner's specific customers. To align with this capability, starting February 14, 2022, the GetMargins API includes customer information in the response to show which customers each margin is applicable to. The customer information includes the customer name and customer ID.

The response will look like this:

{
    "id": "a9ab166c2fd6_ed160696-58de-4587-8fac-97cf82cc624e",
        "productId": "DZH318Z08L40",
        "publisherName": "Market Place Test",
        "productTitle": "Software As A Service Support Preview App",
        "productType": "SaaS",
        "skuTitle": "Big Plan",
        "skuId": "0002",
        "customerId": "6388642d-89d6-455c-a10b-8a61fa6f66f5",
        "customerName": "Test customer",
        "marginPercentage": 10.0,
        "startDate": "2021-11-29T05:09:20.2460039Z",
        "endDate": "2022-01-31T23:59:59Z",
        "status": "live",
        "statusDate": "2021-11-29T05:09:20.2460039Z"
}

In March, ISV publishers can also set specific prices for their private offers. To align with this capability, GetMargins will begin including specific pricing information for each offer in the response. More details will follow in the coming weeks.

Next steps

Be aware of the changes detailed in this announcement.

Questions?

If you have any questions, visit the Partner Center support page.


Voice of Partner update and Partner Sentiment Survey (PSS)

Date: February 15, 2022

Summary

We listen to our partners' feedback and represent your voice within Microsoft. The Partner Sentiment Survey (PSS) is how we capture your lived experiences and feedback.

Workspace

General

Impacted audience

All partners

Details

Partner feedback is a gift to us. It allows us to capture and hear in our partners' own words what we did well and where our areas of opportunity are. By giving visibility to our internal teams and senior leaders, we've been able to drive operational improvements.

Through our engagements with our partners, we've captured your requirements, prioritized them, and focused on the areas that have the most impact on your business. This Voice of Partner update provides a summary of the partner feedback and our updates on actions that we're taking in response. The latest Voice of Partner update is now live in the Operations Readiness gallery.

Next steps

Partners can drive change by participating in the regular Operations PSS to provide feedback on their experiences working with Microsoft Operations teams.

Note

The Partner Sentiment Survey is sent from PulsePBO@email5.microsoft.com. Make sure to check your spam/junk folder for this email.

Questions?

If you have questions, contact your Regional Operations Center using the Call Logging Tool (CLT) or explore.ms. Follow the standard CLT process closely so we can resolve your query as quickly as possible.


Update: Software price list updates for Cloud Solution Provider (CSP) partners

Date: February 14, 2022

Summary

The CSP software price lists will be updated on March 1, 2022.

Workspace

Pricing

Impacted audience

CSP partners who use the software subscription and perpetual software price lists

Details

From March 1, 2022, to drive consistency across Partner Center price lists in the new commerce experience, we'll be updating the software price list for CSP partners, which will include the following:

  • There will be a single software price list, which will include both software subscriptions and perpetual software products. Partners should enter software as the PricesheetView to get the software price lists. Microsoft Docs will be updated on March 1, 2022, to support this change. For more information, see Get a price sheet. The single software price list will also be available on the Partner Center Price list.

  • Software price lists will be combined into one row on the price list page in Partner Center with one downloadable file that includes all software products.

  • Software price lists will be downloadable by country or region.

  • Software price list will become available via API.

  • The updates will include new columns, updated headers, and additional product details, including TermDuration and BillingPlan as detailed.

Current column name Future column name
Product ProductTitle
ListPrice UnitPrice
Msrp ERP
Effective Date
Regions Market
SkuDescription
TermDuration—P1Y, P3Y, or Blank (Blank applies only to perpetual software)
UnitOfMeasure
BillingPlan(Monthly, Annual, Triennial, or OneTime, with OneTime applying only to perpetual software)
PricingTierRangeMin
PricingTierRangeMax
EffectiveStartDate
EffectiveEndDate
Tags–Software;Perpetual or Software;Subscription
  • The changes will be implemented from March 1, 2022. Historical price lists prior to this date won't be available in the Get a price sheet API.
  • Partners should continue to use the old software (software subscriptions and perpetual software) price lists available at the Partner Center Price list to view price lists prior to March 1, 2022.
  • From April 1, 2022, partners will be able to view historical single software price lists at the Partner Center Price list and using the Get a price sheet API.
  • The first available historical price list in the updated format will be the March 2022 one.

Resources

The following resources will be updated on March 1, 2022 to support these changes:

Next steps

Share this update with the appropriate people in your organization.

Questions?

If you have any questions, visit the Partner Center support page.

Change log

January 19, 2022: Original announcement

February 14, 2022: This announcement has been updated with additional information relating to the software price list updates for CSP partners.


Introducing a new award for 2022: Partner Operational Excellence Award

Date: February 14, 2022

Summary

We're excited to introduce the Partner Operational Excellence Award and invite partners to submit their self-nominations by March 31, 2022.

Workspace

General

Impacted audience

All partners

Details

The Operational Excellence Partner of the Year Award recognizes a partner who has driven superior execution resulting in digital and business transformation that meets or exceeds customer satisfaction. Partners who are applying for this award should demonstrate how their focus on compliant, operational excellence has enabled agility and scale, and helped to improve customer transactional experience, making it easier for their customers to do business with Microsoft.

Here's what you need to know about this award:

  • Full eligibility details (Refer to page 62 for information on the Partner Operational Excellence Award.)
  • Rules and regulations
  • How to apply: Microsoft Partner of the Year awards are based on a self-nominating process by partners using this tool.
  • All nominations must be submitted by March 31, 6∶00 PM Pacific Time.

Next steps

Questions?

A list of commonly asked questions about the Partner of the Year awards nomination process is available. For any further questions, reach out to potyasup@microsoft.com. Allow up to 48 hours for a response.


Now live: Independent software vendor (ISV)-to-partner private offer

Date: February 14, 2022

Summary

In October 2021, we announced that ISV-to-partner private offer capability was live in public preview. On February 14, 2022, it will move to general availability (GA).

Workspace

Marketplace offers

Impacted audience

Direct and indirect Cloud Solution Provider (CSP) partners, and indirect resellers who work with indirect CSP partners to use this offer

Details

With ISV-to-partner private offers, ISVs can extend margins on their published solutions to partners in the CSP program to incentivize them to purchase and resell those solutions to their customers. As a partner in the CSP program, you can use these margins to expand your catalog and provide unique solutions for your customers' business needs.

You can find more information on how to engage with an ISV to use a partner private offer in Discover margins configured by ISVs.

As part of the move to GA, the following features will also be available:

  • Beginning February 14, ISVs will have the option to extend the private offer to a direct or indirect CSP-specific customer.

  • From early March, customized pricing will be live, which will provide partners with another option to discount offers. With the availability of customized pricing, partners can choose to discount a private offer by a monetary amount instead of a percentage.  

View the following resources section for more information:

Next steps

  • Share this communication with the relevant people in your organization.

  • Reach out to an ISV to use the private offer capability to grow your partner-to-partner selling.

Questions?

For more information on this change, view the resources in the Details section of this announcement.

If you have any questions, submit a support ticket via the Partner Center Support page.


Protect customers from high-risk delegated actions

Date: February 11, 2022

Summary

To protect customer environments from high-risk delegated activity, partner users must remediate any high risk in the home tenant for their account before performing delegated action in another tenant.

Partners should review the Risky users report, and address any accounts that are at risk, using published guidance:

Workspace

Customers

Impacted audience

  • CSP direct-bill partners and indirect providers

  • Resellers through their indirect providers

Details

Current behavior

Previously, organizations with partner relationships could protect their Azure AD environments from risky delegated actions by manually enforcing blocking or by granting policies for external or guest users through conditional access. However, these policies had to be manually configured, and until such policies were applied, there was a possibility that delegated actions could be used maliciously by attackers.

What's new: Default blocking of high-risk delegated activity

There has been an increase of targeted attacks against individuals with delegated administrative access. (For more information, see NOBELIUM targeting delegated administrative privileges to facilitate broader attacks at the Microsoft Security Blog). Attackers are trying to use delegated administrative relationships to access customer tenants.

To protect customer environments from high-risk delegated activity, partner users will now be required to remediate any high risk in the home tenant for their account before performing a delegated action in another tenant.

Identity protection and risk management

Azure AD Identity Protection detects compromised identities. It's also the risk engine behind Azure AD Conditional Access.

Azure AD Identity Protection provides organizations with:

The reporting capabilities from Identity Protection provide insight into risky sign-ins, risk detections, and risky users.

There are also complementary APIs for risky sign-in, risk detection, and risky user events.

Azure AD Conditional Access enables organizations to perform automatic remediation and mitigation actions using risky user policies.

License required for detection

Risk information is calculated for all users within a tenant, and it's available for all users within a tenant. However, a P2/E5 license is required to access detailed detection information within the reports on the Identity Protection blade.

Next steps

Review the risky users report and address accounts that have been detected with risk, according to published guidance:

Questions

What is risk? (Article in Azure product documentation)


Teams Phone with Calling Plan issue resolved

Date: February 11, 2022

Summary

Business SKU customers can now transact the new Teams Phone with Calling Plan SKU.

Workspace

General

Impacted audience

Cloud Solution Provider direct-bill partners and indirect providers

Details

On January 20, 2022, we communicated that our teams were working to resolve an issue that was affecting customers with Microsoft 365 for Business who want to buy the new Teams Phone with Calling Plan offer. We can confirm that this issue has been resolved.

Interested business SKU customers can now transact the new Teams Phone with Calling Plan SKU, which can be purchased directly from Microsoft or a Microsoft partner. To purchase this SKU, a business should be on a Microsoft 365 or Office 365 subscription that includes Microsoft Teams.

Teams Phone with Calling Plan can be added to the following eligible subscriptions:

  • Microsoft Teams Essentials

  • Microsoft 365 Business Basic, Business Standard, Business Premium, F1, F3, E3, and A3

  • Office 365 F1, F3, E1, E3, A1, and A3

Next steps

Provide support to customers if questions arise, and access Teams Phone Small and Medium Businesses (SMB) resources in the new Teams Phone for SMB partner playbook.

Questions?

For any further questions, check the Microsoft 365 partner community on Yammer.  


February Cloud Solution Provider (CSP) community update and reminders

Date: February 11, 2022

Summary

The CSP monthly update newsletter is now available, along with additional CSP community resources that provide you with essential program updates.

Workspace

General

Impacted audience

CSP direct bill-partners and indirect providers

Details

This month's resources cover the following topics:

Launches

Clinics

CSP Community Q & A reminder

The monthly CSP community Q & A session provides you with an opportunity to learn more and ask questions about changes affecting the program. This month's call will focus on the topics listed in the previous section and more.

Register here to join the call.

Always available - Launch content on demand

Within the monthly CSP community collection, you can find:

For a consolidated view of all recent and active launches in a single place, visit the partner launch calendar. You'll find a timeline for each launch and links to published materials to help you learn more about that launch.

Need licensing readiness? The monthly CSP spotlight webinars cover the latest CSP licensing information available for all partners.

Next steps

Review the community resources and register for the Community Call Q & A.

Questions?

The monthly CSP community Q&A call is the best place to bring questions about operational change in the CSP program. You may submit a question up to 48 hours before the call. All launch-related questions will be answered in the call and/or in the Q & A document published after the call.

Questions on any other CSP topic? Visit the Partner Center support page.


Readiness: Date change for dual-mode attestation

Date: February 10, 2022

Summary

To help partners and customers run their business based on trust, new requirements for partner attestation will be coming soon.

Workspace

Membership

Impacted audience

Cloud Solution Provider (CSP) partners

Details

Microsoft runs on trust. We're committed to providing a compliant, safe, and secure method of transacting customer subscriptions in the CSP program.

To achieve this goal, Microsoft is enhancing features for the user interface (UI) and API, and we're inviting CSP partners to get an early look at the new capabilities and begin testing new attestation requirements. This feature was previously communicated to launch in December 2021 but has been rescheduled to launch on February 23, 2022.

The technical preview provides instructions on how to access documentation and API previews so that partners can start getting used to the new capabilities and required API updates. Note that the changes will break existing experiences for these APIs. Therefore, we strongly advise partners to participate in the pilot program prior to the full launch in February.

These changes will also be updated and available from the customer order UI in Partner Center in February.

Partner and customer impact

Breaking change: Indirect partners can't complete purchases without first attesting that they're acting as direct or indirect providers.

Partner attestation requires acknowledgment on behalf of the organization:

  • I confirm that my organization is acting as an indirect partner when choosing a reseller and as a direct partner in the absence of selecting a reseller.

The following APIs have been updated with the required changes and are now available:

For the feature supporting additional resellers for partners transacting in the European Union and European Free Trade Association countries and regions, check your inbox for upcoming communication.

Next steps

Share this information with all appropriate contacts in your organization, and check Partner Center announcements for future updates.

You can find more details in the Enrollment for Application Platform (EAP) webinar:

Questions?

Feel free to join and post questions to the Partner Early Adopters Program Yammer group.

Change log

December 7, 2021: First publication of this announcement

February 9, 2022: Information in this announcement was updated and republished


Now live: Insights for your organization's commercial marketplace leads in Partner Center

Date: February 9, 2022

Summary

Partners can track insights for all commercial marketplace leads originating from Microsoft AppSource, Azure Marketplace, and Azure portal in Partner Center.

Workspace

  • Referrals
  • Insights

Impacted audience

Marketing managers or alliance managers who publish offers to the Microsoft commercial marketplace

Details

Partners can track insights for leads generated through offers published in Microsoft AppSource, Azure Marketplace, and Azure portal in Leads analytics page.

Key highlights for the same are:

  • Consolidated insights for Profile lead and Offer leads
  • Track performance of Offers published in marketplace
  • Funnel analysis for leads conversion
  • Geographical distribution of page visits, CTA clicks and leads
  • Compare the leads performance on different metrics

If you're a first-time user of Partner Center, contact your account admin who will provide you with referral admin access to view and manage leads in Partner Center. You can find more information on the referral admin role in Assign roles and permissions to users.

Next steps

Share this communication with the relevant individuals in your organization. Visit the leads analyze page in Referral or Insights workspace to view the insights.

Questions?

More information on this change is available in Leads analytics.

If you have any questions, visit the Partner Center support page.


Corrections to March Cloud Solution Provider (CSP) price list preview for both legacy and new commerce license-based offers

Date: February 7, 2022

Summary

On February 2, 2022, at 5:00 PM Pacific Time, Microsoft corrected the pricing for both legacy and new commerce license-based offers.

Workspace

Pricing

Impacted audience

  • CSP direct-bill partners and indirect providers

  • Resellers through their indirect providers

Details

The March CSP price list preview for both legacy and new commerce license-based offers for Microsoft 365 didn't include all the planned commercial price increases previously announced on August 19, 2021.

On February 2, 2022, at 5:00 PM Pacific Time, Microsoft corrected the pricing, so now partners can download the updated March price lists from the pricing and offers page in Partner Center or via API per market.

For more information on pricing, review the Price List section of the Operating Guide for the new commence experience for CSP seat-based offers. Legacy license-based pricing is in the single March preview file.

These tables describe the product SKUs with the corrected pricing.

New commerce license-based pricing

Product SKU Product SKU ID Currency
Microsoft 365 Business Basic CFQ7TTC0LH18:0001 Most

Traditional license-based pricing

Offer name Offer ID Currency
Office 365 E1 91fd106f-4b2c-4938-95ac-f54f74e9a239 AUD
Office 365 E3 796b6b5f-613c-4e24-a17c-eba730d49c02 JPY
Office 365 E5 a044b16a-1861-4308-8086-a3a3b506fac2 NOK
Microsoft 365 Business Basic bd938f12-058f-4927-bba3-ae36b1d2501c Most

Next steps

Download the updated March price lists from the pricing and offers page in Partner Center or via API per market.


Readiness: Upcoming change for dual-mode attestation

Date: February 4, 2022

Summary

To help partners and customers run their business based on trust, new requirements for partner attestation are coming this February.

Workspace

General

Impacted audience

Indirect Cloud Solution Provider (CSP) partners

Details

Microsoft runs on trust. We're committed to providing a compliant, safe, and secure method of transacting customer subscriptions in the CSP program.

To achieve this, Microsoft is enhancing features for the user interface (UI) and API. CSP partners are invited to get an early look at these new capabilities and test the new attestation requirements. This feature will launch on February 23, 2022.

The technical preview provides instructions on how to access documentation and API previews so partners can get familiar with the new capabilities and required API updates. ​Note that these changes will break existing experiences for these APIs. Therefore, we strongly advise partners to participate in the pilot program prior to the full launch.

These changes will also be updated and available from the customer order UI in Partner Center in February.

Partner and customer impact

Indirect partners can't complete purchases without first attesting that they're acting as either direct or indirect providers.

Partner attestation requires acknowledgment on behalf of the organization, for example: "I confirm that my organization is acting as an indirect partner when choosing a reseller and as a direct partner in the absence of selecting a reseller."

The following APIs have been updated with the required changes and are now available in Partner Center app developer:

Next steps

  • Share this information with all appropriate contacts in your organization.

  • Check Partner Center announcements for future updates.

  • Find more details in the Enrollment for Application Platform (EAP) webinar:

  • View the deck at the Microsoft Cloud Yammer Community.

  • View the recording at the Microsoft Cloud Yammer Community.

Questions?

Feel free to join and post questions to the EAP Yammer group at Partner Center early adopters program.


Now live: Technical release of granular delegated admin privileges (GDAP)

Date: February 3, 2022

Summary

Microsoft has released a technical preview for GDAP, which lets partners use granular and time-bound access to their customers' workloads in production and sandbox environments.

Workspace

Customers

Impacted audience

Direct-bill partners, indirect providers, and indirect resellers transacting through the Cloud Solution Provider (CSP) program

Details

Cybersecurity continues to be one of the top challenges of our digital age. Creating a secure ecosystem requires the adoption of a holistic security approach that includes a zero-trust mindset, cloud-first posture, and investment in people and skills. Zero trust follows the principles of verify explicitly, use least privileged access, and assume breach. Organizations that operate under these principles are more resilient, consistent, and responsive to new attacks. With our partners, we're taking steps aligned to these principles to secure the channel.

Protecting access to customer data is a critical part of securing the ecosystem, and partners should take action to employ tools for the principle of least privileged access. As we announced in December, Microsoft is investing in securing the customer and partner ecosystem. Starting February 3, 2022, the technical preview of GDAP will be live, allowing your organization to use the new capabilities before general availability. This technical preview will help you begin planning your transition from DAP to GDAP, thus better securing your ecosystem. As part of this technical preview release, all Microsoft 365, existing DAP-enabled Dynamics 365 workloads, and Azure will be in scope. APIs for GDAP will be available at the end of February.

  1. Audit existing DAP connections: Determine how partner agents within your organization are accessing customer tenants through DAP using the DAP monitoring tool.

  2. Remove inactive DAP connections: Review the active and inactive DAP connections using the monitoring tool. We recommend removing any inactive DAP connections as soon as possible. Over the coming months, Microsoft will start turning off inactive DAP connections to improve security within the partner and customer ecosystem. Later in the calendar year 2022, active DAP connections will begin to be turned off. More details on transition timelines will be shared in future announcements.

  3. Start planning for your DAP to GDAP transition: Understand which activities your partner agents carry out in the customer tenant, and refer to the guidance to determine which GDAP roles will be most applicable.

  4. Transition to GDAP: Begin your transition to GDAP by referring to the step-by- step guide. This process will require your customer to approve the GDAP request. We recommend prioritizing the transition to GDAP to keep your ecosystem secure. However, for partners with a large number of DAP connections, we're working on building an automated transition tool, which will be available in the coming months.

  5. Turn off DAP: After you've been granted GDAP by your customer and have confirmed that you can perform all necessary admin activities on behalf of your customer, you should turn off your existing DAP connection.

Next steps

  • Inform the relevant stakeholders in your organization about the upcoming changes.

  • Prepare for the GDAP technical release by familiarizing yourself with the resources listed in the previous section, which you can find in the Operations Readiness gallery. You can also find more information found in the technical documentation.

  • For more information about our overall partner security requirements and investment, regularly check Partner security requirements.


View this month's product launches and offers

Date: February 2, 2022

Summary

The February product launch calendar has been published.

Workspace

General

Impacted audience

All partners transacting through the Cloud Solution Provider (CSP) program

Details

The February 2022 product launch calendar is now available in the Operations Readiness resource gallery. View the upcoming product launches and offers here.

Next steps

Review the product launch calendar,and share the information with the appropriate stakeholders in your organization.

Questions?

For any further questions about these offers, check your relevant Yammer communities.


Learn about Azure retirements in 2022 and remind customers to migrate to the replacement versions

Date: February 2, 2022

Summary

  • Learn about Azure retirements in 2022 and beyond at Azure updates.
  • Remind your customers to migrate to replacement versions.
  • We’re reminding affected customers so they can plan and transition.

Workspace

Customers

Impacted audience

All partners

Details

Azure is more than 10 years old. As we drive innovation, we have to retire older and outdated services and update them with new offerings to help customers improve their business operations.

We’re periodically reminding affected customers of retirements by email and other customer touch points, so they can plan and transition to replacement versions. Notifications are sent to account owners, account co-owners, admins, and co-admins based on the subscription IDs.

Help and support options are clearly indicated in each retirement announcement.

To learn about Azure retirements in 2022:

  1. Go to Azure updates.
  2. In Update type, select Retirements.
  3. In Retirement year, select a year.
  4. Select Filter Results.

Next steps

  • Review the retirements due in 2022 and beyond at Azure updates.

  • If you know that your customers are using the retired services, features, APIs, tools, or SKUs, remind them to work with their internal Azure specialists. They can follow the steps in the migration document to transition to a replacement version.

Questions

  • If you have questions, connect with your Microsoft contacts for more information.

Phase 2 now live: Changes to Azure offer availability related to the new commerce experience in Cloud Solution Provider (CSP) for Azure

Date: February 1, 2022

Summary

This announcement is an update to the changes in the Azure offer availability in CSP for the new commerce experience.

Workspace

General

Impacted audience

Partners transacting through the CSP program

Details

In January 2021, we informed partners about planned changes to the previous Azure offer availability in the CSP program. We announced that there will be three phases of change to the previous Azure offer, and the start date for phase 2 is today, February 1, 2022. We're also announcing that the start date of phase 3 will be July 31, 2022.

Three phases

Phase 1: Launched on July 21, 2021

Details of phase 1 can be found in the July 2021 announcements.

Phase 2: Beginning February 1, 2022

In phase 2, incentives and partner margin opportunity will be removed from the previous Azure offer.

Previous Azure offer in CSP:

  • The partner margin opportunity and incentives associated with the previous Azure offer in CSP will be removed.

  • The price of the previous Azure offer in CSP will equal the estimated retail price for Azure.

  • Azure partner shared services (APSS) in the previous Azure offer will continue to be available until those services are transferred to other sales motions.

New Azure offer in CSP (Azure plan):

  • Partners will continue to be eligible to earn partner earned credit (PEC) on subscriptions in the new Azure offer (Azure plan) in CSP.

  • Partners enrolled in Microsoft Commerce Incentives (MCI) will continue to be eligible for incentives related to the new Azure offer (Azure plan).

  • From October 2021, partners with a silver Cloud Platform competency are eligible for more incentives related to the new Azure offer (Azure plan).

Phase 3: Planned for July 31, 2022

In phase 3, any remaining customers on the previous Azure offer will be migrated to the new Azure offer in the CSP program (Azure plan). Any existing APSS on the previous Azure offer will continue to be available until they're transferred to a different sales motion or until APSS is removed. APSS will eventually be removed from the previous Azure offer and won't be available as part of the new Azure offer (Azure plan).

Migration from the previous Azure offer to the new Azure offer

  • Ahead of phase 3, Microsoft will migrate customers who are on the previous Azure offer to the new Azure offer (Azure plan).

  • This migration will begin in July and will expect to complete the activity by the end of July. We'll communicate the migration timelines to partners in advance.

APSS transfer from previous Azure offer in CSP to a different sales motion

  • It has been decided to remove the availability of APSS from the CSP program as we remove the previous Azure offer.

  • Any existing APSS subscriptions and reserved instances will need to be transferred to the customer-led motion with options to move to Enterprise sales motion if the partner is already transacting there.

  • These transfers will begin in May.

  • Azure Stack Hub customers will see no disruption in service, but certain changes will be necessary to replace the APSS registration.

For more information on the removal of APSS, we've created an FAQ document that will continue to be updated over the coming weeks.

Partner Earned Credit

With the new commerce experience, partners are recognized for differentiated value-added services on an ongoing basis through the PEC model. PEC rewards partners who focus on driving customer success via value-added services that generate sustainable profitability.

Next steps

Review these resources:

PEC

The new commerce experience

Questions?

For recommendations and guidance, see Partner Center support.


Fiscal year 2022 Cloud Solution Provider (CSP) Nonprofit product accelerator update

Date: February 1, 2022

Summary

On March 1, 2022, changes will be made to the CSP incentive program's Nonprofit product accelerator.

Workspace

Incentives

Impacted audience

CSP direct-bill partners, indirect resellers, and indirect providers

Details

The Nonprofit product accelerator, offered through the CSP incentive program, rewards partners for sales to qualified nonprofit entities. This accelerator will be adjusted starting March 1, 2022, to remove Microsoft 365 E3 (SKU AAA-99949) and ensure that we focus our incentives on our hero SKU for small nonprofits, Microsoft Business Premium. Changes will be reflected in the March 2022 incentive earnings statements.

Learn how to engage and use the accelerator by joining the Partners for Social Impact community. You can keep up with the news through our community update videos.

Next steps

Share this information with the relevant individuals in your organization.

  • You can find recommended steps and self-help articles by typing "incentives" in the search bar on the Partner Center home page.
  • If you need more assistance, create a support request in Partner Center.

Co-sell with Microsoft community call Q&A for the third quarter of fiscal year 2022

Date: February 1, 2022

Summary

Register now for the upcoming FY22 Q3 Co-sell with Microsoft community sessions. There are various language and time zone options for you.

Workspace

Referrals

Impacted audience

Partners using the Marketplace offers workspace for offer publishing management and the Referrals workspace for leads and co-sell opportunity sharing management

Details

Microsoft is committed to further enhancement of your co-sell experience. The co-sell with Microsoft community session will highlight the latest launches and various enhancements made across Marketplace offers and Referrals workspaces in Partner Center. This will include the streamlined co-sell publishing experience and partner-to-partner selling opportunities through the commercial marketplace. The session will also include clinic and reminder topics.

The detailed agenda with the pre-session reading materials will be announced on the registration page and in Partner Center announcements at a closer date.

All Partner Center users can access content on demand in the Operations Readiness resource gallery.

Next steps

Register now for the upcoming February community call Q&A.

Questions?

The community call Q&A is the best place to bring questions about operational changes. You can  submit a question up to 48 hours before the call. All launch-related questions will be answered in the call and/or in the Q&A document published after the call.

If you have other questions, visit the Partner Center support page.