Compare differences between Azure offers in the CSP program

Appropriate roles

  • Admin agent
  • Billing admin
  • Global admin
  • Helpdesk agent
  • Sales agent

This article describes the key differences between Azure offers in the Cloud Solution Provider (CSP) program.

Overview of key differences between Azure offers

The following table provides an overview of the key differences between CSP program offers that are part of the new Microsoft commerce experience.

Offer Azure plan Third-party marketplace offers Azure Reservations Server Subscriptions sold through CSP License-based offers
Billing Monthly Variable (offer dependent) End customer Up front for the full term or 3-year term Monthly or Annual
Licensee End customer Variable (offer dependent) End customer End customer End customer
Coverage Term Active until canceled Variable (offer dependent) See offer description All Azure Reservations have their own unique coverage period. All Server Subscriptions will have their own unique coverage period. Additional licenses will snap into the existing coverage period
Auto-Renew Yes Yes No No Yes
Multi-Currency Invoice based on customer location / currency Invoice based on customer location / currency Invoice based on customer location / currency Invoice based on customer location / currency Based on Partner location currency
Invoice & Recon file Separate invoice and Recon file for each customer location currency. We will also provide daily rated usage files (for both bill and unbilled portions) Separate invoice and Recon file for each customer location currency Separate invoice and Recon file for each customer location currency Separate invoice and Recon file for each customer location currency All orders on one invoice and Recon file
Price List & Offer Matrix Published monthly and priced in USD* Marketplace offers and pricing can be exported real-time to CSV file format beginning. Separate, single file with all pricing and offer details included.There is no separate Offer Matrix file Separate, single file with all pricing and offer details included.There is no separate Offer Matrix.
Returns & Exchanges Not applicable. There is no commercial transaction in purchasing action of an Azure plan Varies between one-month and 12-month license based offers as well as usage-based offers. Returns less than 5 days after order date will receive a 100% credit. Returns greater than 5 days after order date will receive a pro-rated credit and a 12% early termination fee of the pro-rated credit; Cap of $50,000 USD (or local currency equivalent) per customer per year Returns less than 60 days from order date will receive a 100% credit license keys will be deactivated. Partial returns will not be accepted. Suspensions / cancellations less than 30 days will receive a 100% credit; Suspensions / cancellations greater than 30 days will receive a pro-rated credit.
Geo Availability 139 countries - A full list of those countries is available here. The New Commerce Offers Country Availability and Customer Currency Matrix shows the scope of where these offers are eligible to be made available in CSP by the partner. See New Commerce Offers Country Availability and Customer Currency Matrix for full details. The same rollout schedule applies to all new commerce offers. See New Commerce Offers Country Availability and Customer Currency Matrix for full details. The same rollout schedule applies to all new commerce offers. 247 countries
Support requirements Standard CSP support requirements. Offer publishing company is responsible for technical support. CSP Partner is responsible for pre-sales activities, transaction, and billing support. Standard CSP support requirements. Standard CSP support requirements. Standard CSP support requirements.

*Microsoft will provide price list APIs in Q4 for real-time access programmatically on Azure meter prices.

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