Create user accounts and assign roles and permissions

Appropriate roles

  • Account admin
  • Global admin
  • User management admin

Create user accounts for employees who need access to the Partner Center. These tasks must be done by the user management admin, accounts admin, or the global admin. The user performing these tasks must also be assigned the Azure Active Directory (AAD) roles of User administrator or Global administrator. For more information about AAD roles, see Administrator role permissions in Azure Active Directory.

Add a new user

  1. From the Settings icon at the top right of the Partner Center, select User management.

  2. Select Add user.

  3. Enter the user's full name and unique email address.

  4. Select the type of agent and/or the type of admin you want to assign to the user. Partner Center access is role-based, so you can assign permissions to customize the user's view to show only the features the user needs to complete specific tasks. If users want a role assignment, they can find global admins to contact by going to User management and filtering on global admin.

  5. Select Add to create the user account. Confirm the user's details on the next page.


Make a note of the new user's sign-in information displayed on this page. Be sure to copy and send this information to the new user as you will not be able to access it again later.

The user will need to sign in to the Partner Center with their user name and temporary password. When the user signs in to the Partner Center for the first time, they are prompted to change their password.

Find your global admin

Sometimes a user might need to have their role changed or a new user may want a specific role assignment.
To find a global admin who can make role changes or assign roles to a new user, from the Settings icon at the top right of the Partner Center, select User management and filter on global admin.

New global admin

If your global admin leaves the organization and someone else needs to fill this role, you can submit a ticket to either the Azure or Office 365 team. For information on how to do this, select one of the options below.

New global admin for Azure

New global admin for Office 365

Assign user roles

To work in the Partner Center, you must have an assigned role. Currently, roles include Azure Active Directory tenant roles, Cloud Solution Provider (CSP) roles, and non-AAD company roles. An individual company can have a need for all of these roles.


Individuals must be listed in your tenant to access Partner Center. Role assignments provide additional access.

AAD tenant roles include:

  • Global admin
  • User admin

CSP roles include:

  • Admin agent
  • Billing admin
  • Sales agent
  • Helpdesk agent

Roles that manage the MPN membership and the company (Non-AAD)

  • MPN partner admin
  • Account admin
  • Referral admin
  • Business profile admin
  • Incentives admin and user

Control Panel Vendor is a CSP and non-AAD role.

  • Global admin

Guest user must be part of the AAD tenant and can have any non-AAD role.

For specific information on the roles and what each role can do, see Assign user permissions.

Associate a user's Microsoft Learn account in Partner Center

In order to be able to see the training and learning paths your users are taking towards competencies, they need to associate their MCP ID to their Partner Center account. As the global admin, when you add new users, be sure to remind them to associate their MCP ID to their account.

How to associate your MCP ID to your Partner Center account

  1. From the Partner Center dashboard, select the Your account icon in the right corner of the dashboard, and then select My profile.

  2. Under Your learning you will be able to associate your Microsoft Learning account and also connect your Microsoft account to Partner University.