Use analytics to learn more about customer license use and how you can help meet their needs
- Partner Center
- MPN partners
- Partners in the CSP program
- MPN Partner admin
Planning ways to develop your CSP business includes understanding how your customers use their Microsoft products. You have several options for gathering data in Partner Center, and you can gather data on both your business and on if and how your customers are using the licenses they've purchased. If you are in the CSP direct model, you have the opportunity to install and use the Partner Center Analytics app for Power BI to gather additional data.
Access to user analytics
In Partner Center, only the MPN partner admin has access to user analytics. If someone in your company needs this access (for example, a billing admin), you can grant it by assigning that person the MPN Partner Admin role.
To grant access, you must be an MPN partner admin.
Grant access to user analytics in Partner Center
Sign into the Partner Center dashboard.
From the Partner Center menu, On the Partner Center User management page, use the Search box to find the person who needs access.
In the search results, select the person's name to open the User details page.
Under Roles and permissions, select MPN partner admin and then select Update.
Access data in Partner Center
|To get data on||Download this||Read this||Applies to|
|How your customers are using the licenses they purchased||Deployment and usage data from Partner Center => Product analytics||Increase adoption and satisfaction||CSP partners|
|Customer activity regarding subscriptions||Activity logs||View customer activity logs||CSP partners|
|Growth of customer base, usage, Azure consumption and more||Partner Center app for Power BI||Partner Center Analytics app for Power BI (direct partners in CSP)||CSP direct partners|