Competencies report available from the Partner Center Insights dashboard

Appropriate roles: Global admin | Admin agent | Report viewer | Executive report viewer

Competencies allow your company to demonstrate your technical capability to deliver Microsoft solutions. Microsoft competencies are designed to meet your customers' needs and showcase your expertise to prospective customers. They come with a wealth of benefits from Microsoft, such as included quantities of Azure consumption, entitlements for Cloud products such as Office 365, technical support, Go-to-Market offers, and others. There are a total of 19 competencies today across the following categories: App and Infrastructure, Business applications, Data and AI, and Modern workplace. Competencies are tiered into Silver or Gold levels, for instance. There is a higher bar for Gold competency and an associated higher level of marketing resources, offers, and programs available.

You will gain more use from the competency report if you learn more about the competency lifecycle, competency attainment, and other competency report details.

Competency life cycle

From a life-cycle standpoint, partners begin by building on the key performance indicators (KPIs) that are required to attain specific competencies. Once they reach the threshold set for a given competency across all the required metrics, they become qualified for a competency. Partners can then pay for the competency offer (Silver or Gold) to attain the competency and become Active in that competency. The competency Active status is valid for one year from the date of attainment of the competency (this is called the Anniversary date for the competency). At the end of the anniversary year, partners need to meet the competency requirements. If they don't meet these requirements again, they'll lose the competency. An At risk status for a previously attained competency means certain key metrics are projected to fall below the threshold at that competencies Anniversary date.

Competency attainment

Each competency has a specific set of requirements to fulfill. Cloud competency requirements fall into two categories: skills and performance.

  • Skills: Requirements often include exams, assessments, or certifications which individuals within your company must pass.

  • Performance: To be eligible for a competency, your company must meet certain performance thresholds aligned to competency area. For example, your company may need to meet a minimum amount of Azure consumption over the trailing 12 months.

Competencies report details

You can see the following sections from the Competencies report:

  • Summary
  • Competency metrics analysis
  • Competency history


This report is available from the Insights dashboard. To view this report, you must be assigned a specific role in Partner Center, such as Global Admin, Account Admin, Report Viewer or Executive Report Viewer. For more information, see your company's Global Admin. Specific types of data in this report may also be available only to users with Executive Report Viewer privileges.


The Summary view presents a count of competencies with their names at each competency level (Gold/Silver) across all the stages of the competency life cycle. Stages of the competency life cycle include: Started, Qualified, Active, and At risk. Example: Cloud Competency requirements fall under two categories: skills and performance.

  • Started: Count of competencies for which you have one or more of the underlying requirements in progress. Breakdown of started competencies count by competency level (Silver/Gold) with competency names.

  • Qualified: Competencies for which you have met the requirements, but might or might not yet have purchased the associated Silver/Gold offer. Breakdown of qualified competencies count by competency level (Silver/Gold) with competency names.

  • Active: Competencies for which you have met the requirements and purchased a Silver/Gold offer. Breakdown of active competencies count by competency level (Silver/Gold) with competency names.

  • At risk (next year): Count of competencies that are currently Active but also At risk of not meeting requirements for next year. Breakdown of competencies (by competency level, such as Silver/Gold, with competency names) which are at risk of not qualifying for next year.

competencies summary.

Competency metric analysis

This view shows the status of competency metrics against the thresholds required for partners to attain/retain the competency at the Silver/Gold level.

The report can be pivoted by the following, two date ranges:

  1. TTM view: This enumerates the partner performance over the last 12 months (TTM).
  2. Anniversary Year view: This enumerates the partner performance from the previous Anniversary date to the next Anniversary date.

competency metric analysis.


Not all metrics are covered in the analysis. Currently, metrics associated with learning and certification are not supported in the Competencies report. Cloud Business Applications (CBA) competencies are also not currently supported in the metric analysis for the Active competency status.

Competency history

This view shows a detailed table of all competencies you have attained so far, with competency level and competency stage.

competency history.

Next steps


You can download the raw data powering this report from the Download Reports section in the Insights dashboard. Learn More