New commerce experience for license-based services

Appropriate roles: Admin agent | Sales agent | Global admin

Microsoft has introduced a new commerce experience in Partner Center for license-based services. The new commerce experience offers partners more flexibility and capabilities when purchasing and managing products like Microsoft 365, Dynamics 365, Windows Intune, and other services that have been available in Partner Center for years.

Partners can continue to purchase license-bases services in the traditional way if they want, but will see New commerce indicators for these offers in the catalog.

New capabilities

At a high level, the new capabilities include:

More flexibility for managing your services

  • New support for enterprise SKU upgrades
  • Ability to control subscription renewals
  • Ability to upgrade partial seats when moving to new SKUs
  • Ability to schedule changes to subscriptions that take effect at the end of terms

New pricing and add-on options

  • Ability to get pricing for the services programmatically through APIs
  • More flexibility to acquire add-on services by making their purchases no longer dependent on base-offer transactions
  • New monthly term options that allow partners more flexibility for their business

Simplified billing experiences

  • Consolidation of billing and invoicing using the partner's currency
  • Consistent billing dates based on months instead of mid-month dates that can vary across partner tenants

What isn't changing

Many aspects of how partners do business in Partner Center aren't changing with the new commerce experiences. For example, common tasks and workflows aren't changing:

  • Creating customers
  • Requesting relationships with new customers
  • Purchase and manage scenarios for software subscriptions, perpetual software, Azure services, and marketplace offers remain unchanged

Partners now have a choice: they can continue to purchase the traditional license-based services, or they can purchase through the new commerce experience. Partners who decide to transact with the new commerce services need to become familiar with how the new commerce license-based services work. The articles in this section explain how to do business using the new commerce offers and subscriptions.

The following scenarios are new or have enhancements to support the new commerce experiences.