Manage your Partner Center account
- Partner Center
The account you create on the Partner Center when you enroll is your work email plus your business information. After you create an account on the Partner Center, you will finish setting up your company's full profile including support details, file tax exemptions if appropriate, and primary contact information. Your company's account will also include user accounts for anyone who will use the Partner Center for adding or managing customers, selling subscriptions, working with billing and invoicing, creating business profiles, managing referrals, working with incentives programs, and providing support.
Programs in which you are enrolled
Much of the work you do to manage your Partner Center account relates to the specific program(s) you are enrolled in and the user roles and permissions you have been assigned in the Partner Center.
To see which programs you have access to in Partner Center:
- Sign into the Partner Center dashboard.
- Look to the left navigation pane. Options associated with your enrolled programs will appear.
Here's one example. Let's assume a user has access to three programs in the Partner Center dashboard: The MPN program, the Referrals program, and the Commercial Marketplace program. When they sign into the Partner Center dashboard, they will see these three programs on the left side of the screen.
Partner Center today has account management under two different sections: Partner settings and Developer settings.
To access Partner settings or Developer settings, you need to sign into the Partner Center dashboard, then select the Settings option (the gear icon) in the upper-right corner of the screen. You can then select either Partner settings or Developer settings from the drop-down menu.
Partners can see the option to manage Partner settings and/or Developer settings based on whether their company has enrolled in those programs. The settings option will only be available if your company has enrolled in at least one program associated with that setting.
To manage your account settings, you must select the appropriate account settings option for the program in question.
This is a partial list of programs available and the corresponding settings option associated with that program:
|Program name||Settings option|
|Windows and Xbox||Developer|
Partner and Developer settings options
Locate your MPN ID
Regardless of whether you are a partner or a developer, you need to use your MPN ID for such things as logging support tickets. If you are a developer, your MPN ID is located on your Account settings details page.
The partner MPN ID is located is on the Partner profile page.
Partner settings options differ from Developer settings options. See below for sample screenshots of each set of options. If you have access to other programs, you may also see different options than the screenshot samples shown here.
Partner settings options:
Developer settings options:
Enrolling in programs
There are many Partner Center programs available. Each program has different requirements your company needs to meet before it can enroll in that program.
To learn about enrolling in certain Partner Center programs, see the following, partial list:
To learn more about enrolling in Partner Center programs, see also Partner network resources.
The account picker
You can be part of more than one account. If you are part of multiple accounts you will see the “account picker” in the left navigation menu. When you select the account picker, all the accounts you are a member of will appear as a list. You can select any of them and switch to that account where you will see all programs and information that pertains to that account. If you don't see an account picker, you a member of a single account.
Other resources to help you manage your Partner Center account
If you are enrolled in programs like the MPN program or the Cloud Solution Provider (CSP) program, the following resources may help you manage your account.
|To do this||Read this|
|Ensure your company profile is current||Update your partner profile|
|Add new users||Create user accounts and assign permissions|
|Everyone in your company who needs to work in the Partner Center must be assigned roles. Each role has specific permissions and tasks available to it.||Create user accounts and set permissions|
|Review the permissions each role entails||Assign users roles and permissions|
|Manage your company's locations||Manage your partner account: Locations|
|If an employee forgets their password and you need to reset it||Reset a user password|
|Enroll in Partner Center as a Control Panel Vendor||Enroll in Partner Center as a Control Panel Vendor|
|Associate your Microsoft Learn account in Partner Center||Associate your Microsoft Learn account in Partner Center|
|Make sure to market your company so that customers can find you||Create a business profile|
|Organize your catalog so the most important products are at the top of the list||Customize the catalog|
|Stay up-to-date with current pricing and offers||Pricing and offers|