How to request a reseller relationship from a customer in Partner Center

Appropriate roles: Admin agent | Global admin

If you want to manage a customer's service or subscription on their behalf, the customer must grant you administrator permissions for that service or subscription and sign the Microsoft Customer Agreement.

If you want to establish a reseller relationship with a customer and manage only the Azure subscriptions that you provision, you don't need to obtain administrator permissions.

Note

The option to not request permissions is not available to partners operating in Microsoft Cloud for US Government or Microsoft Cloud Germany. To learn more, see Customers delegate administration privileges to partners.

Invite a customer to establish a reseller relationship with you

You can request a reseller relationship with a customer from within your country or your same region. To request a reseller relationship follow the steps outlined in Invite a customer to establish a reseller relationship with you.

Changes to the customer invitation experience

The customer experience for accepting a reseller relationship invitation from a Cloud Solution Provider (CSP) partner is hosted by different customer-facing portals. The portal location depends on whether a customer is in a Microsoft public cloud or national cloud:

Types of cloud customers Where does a customer accept a reseller relationship invitation?
Customers in Public Cloud Microsoft 365 Admin Center
Customers in Partner Center for Microsoft Cloud Germany Microsoft Office Admin Portal
Customers in Partner Center for Microsoft Cloud for US Government Microsoft Office Admin Portal

Next steps