msdyn_knowledgeinteractioninsight EntityType

Knowledge Interaction Insight

Entity Set Path
[organization URI]/api/data/v9.0/msdyn_knowledgeinteractioninsights
Base Type
Display Name
Knowledge Interaction Insight
Primary Key
Primary Key Attribute
Operations Supported


Properties represent fields of data stored in the entity.Some properties are read-only.

Name Type Details
createdon Edm.DateTimeOffset

Date and time when the record was created.

Display Name: Created On

Read Only
importsequencenumber Edm.Int32

Sequence number of the import that created this record.

Display Name: Import Sequence Number

modifiedon Edm.DateTimeOffset

Date and time when the record was modified.

Display Name: Modified On

Read Only
msdyn_articlerank Edm.Int32

The position of the article in the returned article list

Display Name: Article rank

msdyn_articlerecordid Edm.String

The ID of the knowledge article record

Display Name: Article Record ID

msdyn_articlerelevance Edm.Double

Relevance score for the knowledge article returned by the search engine

Display Name: Article relevance

msdyn_interactioncontext Edm.String

Context of custom interactions

Display Name: Interaction context

msdyn_interactiontype Edm.String

The type of interaction with the customer

Display Name: Interaction type

msdyn_knowledgeinteractioninsightid Edm.Guid

Unique identifier for entity instances

Display Name: Knowledge Interaction Insight ID

msdyn_knowledgeoperationid Edm.String

The related Record ID of the knowledge operation entity

Display Name: Knowledge Operation ID

msdyn_knowledgeoperationtype Edm.String

The operation type performed, such as search or recommendation

Display Name: Knowledge Operation Type

msdyn_timestamp Edm.DateTimeOffset

Date and time of the interaction.

Display Name: Time stamp

overriddencreatedon Edm.DateTimeOffset

Date and time that the record was migrated.

Display Name: Record Created On

statecode Edm.Int32

Status of the Knowledge Interaction Insight

Display Name: Status

Default Options
Value Label
0 Active
1 Inactive
statuscode Edm.Int32

Reason for the status of the Knowledge Interaction Insight

Display Name: Status Reason

Default Options
Value Label
1 Active
2 Inactive
timezoneruleversionnumber Edm.Int32

For internal use only.

Display Name: Time Zone Rule Version Number

utcconversiontimezonecode Edm.Int32

Time zone code that was in use when the record was created.

Display Name: UTC Conversion Time Zone Code

versionnumber Edm.Int64

Version Number

Display Name: Version Number

Read Only

Lookup Properties

Lookup properties are read-only, computed properties which contain entity primary key Edm.Guid data for one or more corresponding single-valued navigation properties. More information: Lookup properties and Retrieve data about lookup properties.

Name Single-valued navigation property Description
_createdby_value createdby

Unique identifier of the user who created the record.

_createdonbehalfby_value createdonbehalfby

Unique identifier of the delegate user who created the record.

_modifiedby_value modifiedby

Unique identifier of the user who modified the record.

_modifiedonbehalfby_value modifiedonbehalfby

Unique identifier of the delegate user who modified the record.

_ownerid_value ownerid

Owner Id

_owningbusinessunit_value owningbusinessunit

Unique identifier for the business unit that owns the record

_owningteam_value owningteam

Unique identifier for the team that owns the record.

_owninguser_value owninguser

Unique identifier for the user that owns the record.

Single-valued navigation properties

Single-valued navigation properties represent lookup fields where a single entity can be referenced. Each single-valued navigation property has a corresponding partner collection-valued navigation property on the related entity.

Name Type Partner
createdby systemuser lk_msdyn_knowledgeinteractioninsight_createdby
createdonbehalfby systemuser lk_msdyn_knowledgeinteractioninsight_createdonbehalfby
modifiedby systemuser lk_msdyn_knowledgeinteractioninsight_modifiedby
modifiedonbehalfby systemuser lk_msdyn_knowledgeinteractioninsight_modifiedonbehalfby
ownerid principal owner_msdyn_knowledgeinteractioninsight
owningbusinessunit businessunit business_unit_msdyn_knowledgeinteractioninsight
owningteam team team_msdyn_knowledgeinteractioninsight
owninguser systemuser user_msdyn_knowledgeinteractioninsight

Collection-valued navigation properties

Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.

Name Type Partner
msdyn_knowledgeinteractioninsight_AsyncOperations asyncoperation regardingobjectid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_BulkDeleteFailures bulkdeletefailure regardingobjectid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_DuplicateBaseRecord duplicaterecord baserecordid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_DuplicateMatchingRecord duplicaterecord duplicaterecordid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_MailboxTrackingFolders mailboxtrackingfolder regardingobjectid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_PrincipalObjectAttributeAccesses principalobjectattributeaccess objectid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_ProcessSession processsession regardingobjectid_msdyn_knowledgeinteractioninsight
msdyn_knowledgeinteractioninsight_SyncErrors syncerror regardingobjectid_msdyn_knowledgeinteractioninsight


The following operations can be used with the msdyn_knowledgeinteractioninsight entity type.

Name Binding
GrantAccess Not Bound
IsValidStateTransition Not Bound
ModifyAccess Not Bound
RetrievePrincipalAccess Not Bound
RetrieveSharedPrincipalsAndAccess Not Bound
RevokeAccess Not Bound


The following solutions include the msdyn_knowledgeinteractioninsight entity type.

Name Description
Knowledge Management Online Features Dynamics 365 knowledge management Online Features

See also