Connect to the services you use with Power BI
- 2 minutes to read
With Power BI, you can connect to many of the services you use to run your business, such as Salesforce, Microsoft Dynamics, and Google Analytics. Power BI starts by using your credentials to connect to the service. It creates a Power BI workspace with a dashboard and a set of Power BI reports that automatically show your data and provide visual insights about your business.
Important
Service content packs are being replaced by Template apps. As of September 25, 2019, a number of content packs have already been deprecated. Any deprecated content pack that you have installed will remain in your account, but no documentation or support will be provided for it, nor will it be possible to install it again.
Sign in to Power BI to view all of the services you can connect to.
After you install the app, you can view the dashboard and reports in the app and the workspace in the Power BI service (https://app.powerbi.com). You can also view them in the Power BI mobile apps. In the workspace, you can modify the dashboard and reports to meet the needs of your organization, and then distribute them to your colleagues as an app.
Get started
Select Apps in the nav pane > select Get apps in the upper-right corner.
In AppSource, select the Apps tab, and search for the service you want.
Edit the dashboard and reports
When the import is complete, the new app appears on the Apps page.
Select Apps in the nav pane > select the app.
You can ask a question by typing in the Q&A box, or click a tile to open the underlying report.
Change the dashboard and report to fit the needs of your organization. Then distribute your app to your colleagues
What's included
After connecting to a service, you see a newly created app and workspace with a dashboard, reports, and dataset. The data from the service is focused on a specific scenario and may not include all the information from the service. The data is scheduled to refresh automatically once per day. You can control the schedule by selecting the dataset.
You can also connect to many services in Power BI Desktop, such as Google Analytics, and create your own customized dashboards and reports.
For more details on connecting to specific services, refer to the individual help pages.
Troubleshooting
Empty tiles
While Power BI is first connecting to the service, you may see an empty set of tiles on your dashboard. If you still see an empty dashboard after 2 hours, it's likely the connection failed. If you didn't see an error message with information on correcting the issue, file a support ticket.
Select the question mark icon (?) in the upper-right corner > Get help.
Missing information
The dashboard and reports include content from the service focused on a specific scenario. If you're looking for a specific metric in the app and don't see it, add an idea on the Power BI Support page.
Suggesting services
Do you use a service you'd like to suggest for a Power BI app? Go to the Power BI Support page and let us know.
If you're interested in creating template apps to distribute yourself, see Create a template app in Power BI. Power BI partners can build Power BI apps with little or no coding, and deploy them to Power BI customers.