Frequently asked questions about Power BI
- If you have other questions, try asking the Power BI Community.
- Still have an issue? Visit the Power BI support page.
What is the Microsoft Power BI service?
The Power BI service is a cloud-based business analytics service that enables anyone to visualize and analyze data with greater speed, efficiency, and understanding. It connects users to a broad range of cloud-based and on-premises data through easy-to-use dashboards, interactive reports, and compelling visualizations that bring data to life. Read more about Power BI.
What’s the difference between Power BI Pro and Power BI Premium?
Power BI Pro is an individual license that allows access to all content and capabilities in the Power BI service. You can even share content and collaborate with other Pro users. Only Pro users can publish to and consume content from app workspaces, share dashboards, and subscribe to dashboards and reports.
Power BI Premium provides dedicated capacity to deliver more consistent performance. It also supports larger data volumes in Power BI. For individual users, Premium enables widespread distribution of content by Pro users and it doesn't require per-user licenses for recipients viewing the content.
What happens if my Power BI Pro license expires?
There's a grace period after a Power BI Pro license expires. For licenses that are part of a volume license purchase, the grace period is 90 days. If you purchased the license directly, the grace period is 30 days.
Power BI Pro has the same subscription lifecycle as Office 365. For more info, see What happens to my data and access when my Office 365 for business subscription ends?.
What if I have questions about Power BI Premium?
For questions related to Power BI Premium, see Power BI Premium FAQ.
How do I find out who in my organization has a Power BI account?
You can view the Azure Active Directory Integrated Applications report for Power BI to see the active users within your organization. The Azure AD report doesn't indicate what type of license each user has. It only reports which users have signed in to Power BI and when they logged in. For more info, see Find Power BI users that have signed in.
What is Power BI Desktop?
Power BI Desktop is a free application you can install right on your own computers. Power BI Desktop works cohesively with the Power BI service. Data scientists, admins, and developers work with Power BI Desktop to produce reports and make them available to the Power BI service users, like you. Read more about What is Power BI Desktop.
What do I need to use the Power BI service?
Just a Web browser and work email address. You can sign up with a .gov and .mil email address. See Enroll your US Government organization in the Power BI service for more info.
Why do I have to sign up with my work email?
Power BI doesn't support email addresses provided by consumer email services or telecommunications providers. Learn more about the Power BI self-service sign-up process.
Is government, academic and nonprofit pricing available for Power BI?
Yes, nonprofit pricing is available when purchasing directly from Microsoft. You can learn more and sign up through the Microsoft Nonprofits site. Microsoft offers Government and academic pricing through the MOSP/Direct, EA, and Open licensing programs. Government pricing is also available in syndication.
Does Power BI support mobile devices?
Yes. Power BI has native apps for Android phones and tablets, iOS devices, and Windows 10 devices. Download one of the Power BI mobile apps from its respective store:
What do I need to install to use Power BI?
To use the Power BI service for free, you just need a Web browser and email.
You can download the Power BI mobile apps from their respective stores, also for free:
Where do I get started with Power BI?
The following resources are available to help get you started:
- Power BI Blog
- Getting started videos on our YouTube Channel
- Get started with Power BI article
- Join our community and ask questions
- See 10 tips for getting help for more suggestions
What browsers does Power BI support?
Here's a complete list of supported browsers for Power BI.
What regions and languages does Power BI support?
Here's a complete list of regions and languages supported by Power BI.
How can I buy Power BI Pro in my country?
You can purchase Power BI Pro licenses directly or chat with a representative at www.powerbi.com.
You can also find a Microsoft Partner to help you with your Power BI implementation.
Does Power BI meet national, regional, and industry-specific compliance requirements?
Learn more about Power BI compliance, at the Microsoft Trust Center.
Where can I learn more about security?
Learn more about Power BI security, privacy, and compliance here:
How do I undo in Power BI?
Like many other Microsoft services and software, Power BI provides an easy way to undo your last command.
- To undo your last action, or last few actions, press CTRL+Z.