Enhanced offline capabilities for apps on the Dynamics 365 mobile app


Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview Early access General availability
End users by admins, makers, or analysts - - Nov 2019

Feature details

Ability to work with data in offline mode is a key business requirement for field scenarios. We released the first phase of robust offline functionality early this year. With our commitment to provide a great offline solution, we are continuously investing in building more capabilities on top of it.

New capabilities and enhancements:

  • Offline metadata is now synced automatically in the background to provide a better user experience. Previously, anytime there was a change in offline metadata, a user got a prompt to update the metadata to be able to work in offline mode. Metadata sync happened in the foreground, blocking the user. Now, a user no longer has to worry about syncing offline metadata or data and can continue working seamlessly in both online and offline mode.

  • Notes are available in offline mode. Users are now able to access their notes, create notes, and add attachments in offline mode.

  • User experience is better in offline mode, such as improved messaging in offline.