What's new and planned for Power Virtual Agents

This topic lists features that are planned to release from April 2020 through September 2020. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released (see Microsoft policy).

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the day of release.

This check mark (This feature is released. ) shows which features have been released for public preview or early access and for general availability.

Bot configuration

Configure the bot to suit business needs

Feature Enabled for Public preview General availability
Addition of a new data location Canada End users by admins, makers, or analysts - This feature is released. Apr 1, 2020
Customizable bot behavior when no topic is triggered Admins, makers, or analysts, automatically - This feature is released. Apr 1, 2020
Create and manage Power Virtual Agents directly from Power Apps Admins, makers, or analysts, automatically - This feature is released. Jun 30, 2020
Single Sign-On Admins, makers, or analysts, automatically - This feature is released. Jun 30, 2020

Core authoring

Utilize the Power Virtual Agents conversational editor to construct your dialogs, add variables or synonyms, and incorporate Power Automate flows that enable you to connect to other systems.

Feature Enabled for Public preview General availability
Export and import bots using solutions Admins, makers, or analysts, automatically This feature is released. May 29, 2020 -
Pass context to a bot from the calling site Admins, makers, or analysts, automatically - This feature is released. May 29, 2020
Use global variables across topics within a bot Admins, makers, or analysts, automatically - This feature is released. May 29, 2020
Multiple users can edit topics at the same time within a bot Admins, makers, or analysts, automatically - This feature is released. Jul 10, 2020
Support for additional languages Admins, makers, or analysts, automatically This feature is released. May 29, 2020 Aug 2020

Description of Enabled for column values:

  • End users, automatically: These features include change(s) to the user experience for end users and are enabled automatically.

  • Admins, makers, or analysts, automatically: These features are meant to be used by administrators, makers, or business analysts and are enabled automatically.

  • End users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their end users.

For a list of the countries or regions where Dynamics 365 business applications are available, see the International availability guide. For more information about geographic areas and data centers (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.