Datacenter regions

The customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation), are being hosted in datacenters in more and more regions. After customer engagement apps become available in a new region, the following apply:

  • For new organizations, the datacenter will be aligned with the country/region you selected during sign-up.

  • For existing organizations, Microsoft will soon accommodate migrations to datacenters in the new region when requested by the customer as long as the organization meets certain business requirements.

The following table lists the newest datacenter regions. Checkout the interactive data map: Where is my data?

Datacenter regions Service area Information
Canada Canada About Microsoft Cloud Canada
Germany Germany About Microsoft Cloud Germany
India India About Microsoft Cloud India
Japan Japan About Microsoft Cloud Japan
Oceania Australia, New Zealand, Fiji About Microsoft Cloud Australia
US GCC/United States
US GCC High/United States
United States Dynamics 365 US Government

The following is a list of regions and their URL.

Region URL
NAM crm.dynamics.com
DEU crm.microsoftdynamics.de
SAM crm2.dynamics.com
CAN crm3.dynamics.com
EUR crm4.dynamics.com
FRA crm12.dynamics.com
APJ crm5.dynamics.com
OCE crm6.dynamics.com
JPN crm7.dynamics.com
IND crm8.dynamics.com
GCC crm9.dynamics.com
GCC High crm.microsoftdynamics.us
GBR crm11.dynamics.com
ZAF crm14.dynamics.com
UAE crm15.dynamics.com
GER crm16.dynamics.com
CHE crm17.dynamics.com
CHN crm.dynamics.cn

Migration process

This is the overall process for migrating to a new datacenter.

Migration Process

Depending on the type of transition, you may be required to go through more steps.

See also

Geo to geo migrations
Products by region