Manage feature settings

Use feature settings to adjust how features appear and function in Dynamics 365 model-driven apps such as Dynamics 365 Sales and Dynamics 365 Customer Service.

These settings can be found in the Power Platform admin center by going to Environments > [select an environment] > Settings > Product > Features.

Make sure you have the System Administrator or System Customizer security role or equivalent permissions to update the business closures.

Check your security role

  • Follow the steps in View your user profile.
  • Don’t have the correct permissions? Contact your system administrator.


Settings Description
AI Builder (preview)
Create AI models in Power Apps Default: On. If Off, the environment will not have access to AI Builder. Not all environments will have this setting. For information about environments eligible for this feature and related details, see Administer AI Builder
Embedded content
Power BI visualization embedding Default: Off. More information: Add or edit Power BI visualizations on your dashboard
Bing Maps Default: Off. If On, Customer Engagement (on-premises) users will need to enter a Bing Maps key. Users don’t need to enter a key.
Prevent social data in Dynamics Default: Off. If you don’t want to receive social data in customer engagement apps (such as Dynamics 365 Sales and Customer Service), select Off. If you disable social engagement, your organization will not be able to receive social data in customer engagement apps (such as Dynamics 365 Sales and Customer Service). Users can continue to work with existing social data, however.
Skype presence Default: On. If On, instant messaging will display the current status for users, contacts, opportunities, or leads. This only applies to lists and sub-lists for tables with an updated user interface.
Country/region code prefixing for numbers Default: On. If On, customer engagement apps will prefix the country/region code to numbers that users are trying to call.
Set the telephony provider Default: On. Choose which provider to enable outbound calls from within customer engagement apps. This setting doesn’t apply to Dynamics 365 for tablets or Dynamics 365 for phones.
Use Skype Default: enabled. More information: Set up customer engagement apps to use Skype or Skype for Business
Use Skype for Business Default: not enabled.
Relevance Search Default: Off. If On, you can use Relevance search to find records across multiple tables, sorted by relevance.
Quick Find record limits Default: On. If On, if more than 10,000 records are found, a message will be displayed that suggests a more selective search. More information: Configure Relevance search for the organization
Help features
Custom help for customizable tables Default: Off. Select On to replace the default Help content with custom Help designed for your users. After you enable custom Help, you can enter a Global Custom Help URL.
Global custom help URL To replace the default Help with a single URL for all customizable record types (tables), enter the URL here. You also have the option of entering override URLs for each record type (table) for customizable record types. More information: Create your own guided help
Append parameters to URL Default: Not selected. Select On to append parameters to the URL, you can make your Help content more dynamic. For example, you can access parameters for User Language Code, Table Name, Entry Point, and Form ID. More information: Create your own guided help
Learning path Default: Off. Changes access to Learning Path for an entire organization. More information: On-off switch for Learning Path (guided help).
Learning path authoring Default: Off. Set to On if you want enable users to author Learning Path content. More information: Create your own guided help (Learning Path) for your customers
Power Apps component framework for canvas apps
Allow publishing of canvas apps with code components Default: Off. Enables Power Apps component framework feature that allows the execution of code that may not be generated by Microsoft when a maker adds code components to an app. Make sure that the code component solution is from a trusted source. More information: Code components for canvas apps
TDS endpoint Default: on. Enables Tabular Data Stream (TDS) endpoint (a SQL data connection) for Microsoft Dataverse in an environment. More information: Use SQL to query data and View entity data in Power BI Desktop