What's new about storage


Effective November 2020:

  • Common Data Service has been renamed to Microsoft Dataverse. Learn more
  • Some terminology in Microsoft Dataverse has been updated. For example, entity is now table and field is now column. Learn more

This article will be updated soon to reflect the latest terminology.

We've made some key enhancements to admin experiences for the Power Platform admin center:

  • Storage reporting is based on customer licenses and capacity add-ons.
  • Changes have been implemented for exceeding storage capacity entitlements.

We're rolling out these features now so check back if your user experience varies from the following content.

Updates to storage reporting

In April 2019, we introduced Microsoft Dataverse capacity storage that's optimized for relational data (database), attachments (file), and audit logs (log). New customers of Power Apps, Power Automate, and customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation) receive a tenant-wide default entitlement for each of these three storage types and additional per user subscription license entitlements. Additional storage can be purchased in 1-GB increments. Existing customers won't be affected by this change until the end of their current Power Apps or Dynamics 365 subscription, when renewal is required.

Evolution of data management

Some of the benefits of this change include:

  • Scalability with purpose-built storage management solutions.
  • The ability to enable new business scenarios.
  • Reduced need to free up storage space.
  • Support for a variety of data types.
  • Additional default and full user entitlements.
  • Flexibility to create new environments.

Following the introduction of Dataverse capacity, we updated our capacity reporting to show database, file, and log entitlement for all our customers. This change in reporting isn't visible to those who are still on the legacy licensing storage model.

Two versions of storage reporting

There are two versions for storage capacity reporting:

What happens when my organization exceeds storage entitlements?

If you exceed your storage capacity, you'll receive notifications alerting you to the over-capacity usage. These notifications occur as alerts in the Power Platform admin center. The following admin operations won't be available when a tenant exceeds storage capacity entitlements:

  1. Create environment
  2. Copy environment (starting August 24th)
  3. Restore environment (starting August 24th)

Please review:

Request a temporary extension

If your database storage is over capacity, admins will be unable to do a copy or restore any of their environments.

Capacity overage

You can request a temporary (30-day) extension that allows copy and restore operations for the duration of the extension. To do so, follow these steps.

Extension request for Copy

  1. Sign in as a tenant admin to the Power Platform admin center, and then select an environment.

  2. Select Copy from the top menu bar.

  3. Select and enter the various copy options, and then select Copy.

  4. Select Confirm.

  5. The Copy environment page appears where you can select Request an extension.

    Request extension

Extension request for Restore

  1. Sign in as a tenant admin to the Power Platform admin center, and then select an environment.
  2. Select Backups > Restore or manage from the top menu bar.
  3. Select the backup type, the date and time, and then select Continue.
  4. Select the various restore options, and then select Restore.
  5. Select Confirm.
  6. The Restore backup page appears where you can select Request an extension.

About extensions

  • An extension is at the tenant level.
  • An extension applies to both the legacy and new storage capacity models.
  • An extension doesn't allow you to create an environment.
  • An extension allows admins to copy and restore environments for a maximum of 30 days while over the capacity limit.
  • Your organization can request an extension only once.
  • After the one-time extension, copying and restoring environments will again be blocked if the tenant doesn't have available storage capacity. To avoid this, admins should reduce storage usage and/or purchase additional storage capacity.

See also

Legacy storage capacity
Dataverse storage capacity
Free up storage space
Delete and recover environments