Power Virtual Agents app in Microsoft Teams
Select the version of Power Virtual Agents you're using here:
See the Important information section for specific usage details.
Power Virtual Agents is available as an app within Microsoft Teams, which means you can easily create your own chatbots that answer questions posed by other employees or team members.
You can add the Power Virtual Agents app from the Microsoft Teams app store and begin to create, author, test, and publish your bot directly into teams, all within the Microsoft Teams interface. You can also visit https://aka.ms/PVAForTeams to directly install or open the app.
Some of the scenarios where you might want to create a Power Virtual Agents chatbot in Microsoft Teams include:
- Someone in the payroll department creates a chatbot that helps teammates get tax filing forms and information
- The facilities manager creates a chatbot that answers the common questions they are receiving about coming back to work after a pandemic.
- A human resources (HR) employee creates a bot that can answer questions about vacation balance, time off, and benefits.
- A member of the finance department creates a chatbot that helps their teammates in the finance team to fill out expense reports
The Power Virtual Agents app in Microsoft Teams makes it easy to fulfill any scenario, especially those that arise within an organization. If you're looking to create a chatbot you can share externally, such as one that interacts with customers outside your organization, see the Power Virtual Agents web app version of this topic.
With Power Virtual Agents in Microsoft Teams you can:
- Create bots in seconds
- Have bots take actions on someone's behalf
- Review and analyze the performance of the bot, such as what questions are being asked the most, and how effective the bot is at understanding and answering questions
- Test your bot, and then make it available to your team or entire organization
To see what Power Virtual Agents in Microsoft Teams can do, check out our guide to build a sample HR bot. The bot can help employees with questions related to time off like paid vacation or national holidays. It also loops in a support expert from the HR team when it can't help with questions about extended leave.
To get started creating bots in Teams with Power Virtual Agents straight away, see the Create your first bot topic.
Power Virtual Agents does not currently support US Government Cloud plans.
Microsoft Power Virtual Agents (1) is not intended or made available as a medical device for the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease, or otherwise to be used as a component of any clinical offering or product, and no license or right is granted to use Microsoft Power Virtual Agents for such purposes, (2) is not designed or intended to be a substitute for professional medical advice, diagnosis, treatment, or judgment and should not be used as a substitute for, or to replace, professional medical advice, diagnosis, treatment, or judgment, and (3) should not be used for emergencies and does not support emergency calls. Any chatbot you create using Microsoft Power Virtual Agents is your own product or service, separate and apart from Microsoft Power Virtual Agents. You are solely responsible for the design, development, and implementation of your chatbot (including incorporation of it into any product or service intended for medical or clinical use) and for explicitly providing end users with appropriate warnings and disclaimers pertaining to use of your chatbot. You are solely responsible for any personal injury or death that may occur as a result of your chatbot or your use of Microsoft Power Virtual Agents in connection with your chatbot, including (without limitation) any such injuries to end users.