SLA table/entity reference (Microsoft Dataverse)

Article
01/22/2025

Contains information about the tracked service-level KPIs for cases that belong to different customers.

Messages

The following table lists the messages for the SLA table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
`Assign` Event: True	`PATCH` /slas(slaid) Update the `ownerid` property.	AssignRequest
`Associate` Event: True	Associate records	Associate records
`Create` Event: True	`POST` /slas See Create	Create records
`Delete` Event: False	`DELETE` /slas(slaid) See Delete	Delete records
`Disassociate` Event: True	Disassociate records	Disassociate records
`GrantAccess` Event: True	GrantAccess	GrantAccessRequest
`ModifyAccess` Event: True	ModifyAccess	ModifyAccessRequest
`Retrieve` Event: False	`GET` /slas(slaid) See Retrieve	Retrieve records
`RetrieveMultiple` Event: False	`GET` /slas See Query data	Query data
`RetrievePrincipalAccess` Event: True	RetrievePrincipalAccess	RetrievePrincipalAccessRequest
`RetrieveSharedPrincipalsAndAccess` Event: True	RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccessRequest
`RevokeAccess` Event: True	RevokeAccess	RevokeAccessRequest
`SetState` Event: True	`PATCH` /slas(slaid) Update the `statecode` and `statuscode` properties.	SetStateRequest
`Update` Event: True	`PATCH` /slas(slaid) See Update	Update records
`Upsert` Event: False	`PATCH` /slas(slaid) See Upsert a table row	UpsertRequest

Properties

The following table lists selected properties for the SLA table.

Property	Value
DisplayName	SLA
DisplayCollectionName	SLAs
SchemaName	`SLA`
CollectionSchemaName	`SLAs`
EntitySetName	`slas`
LogicalName	`sla`
LogicalCollectionName	`slas`
PrimaryIdAttribute	`slaid`
PrimaryNameAttribute	`name`
TableType	`Standard`
OwnershipType	`UserOwned`

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

AllowPauseResume
ApplicableFrom
ApplicableFromPickList
BusinessHoursId
ChangedAttributeList
Description
IsDefault
Name
OwnerId
OwnerIdType
OwningBusinessUnit
OwningTeam
OwningUser
PrimaryEntityOTC
SLAId
SLAType
slaversion
StateCode
StatusCode
WorkflowId

AllowPauseResume

Property	Value
Description	Select whether this SLA will allow pausing and resuming during the time calculation.
DisplayName	Allow Pause and Resume
IsValidForForm	True
IsValidForRead	True
LogicalName	`allowpauseresume`
RequiredLevel	SystemRequired
Type	Boolean
GlobalChoiceName	`sla_allowpauseresume`
DefaultValue	False
True Label	Allow
False Label	Do Not Allow

ApplicableFrom

Property	Value
Description	Select the field that specifies the date and time from which the SLA items will be calculated for the case record. For example, if you select the Case Created On field, SLA calculation will begin from the time the case is created.
DisplayName	Applicable From
IsValidForForm	True
IsValidForRead	True
LogicalName	`applicablefrom`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Inactive
IsLocalizable	False
MaxLength	100

ApplicableFromPickList

Property	Value
Description	Select the field that specifies the date and time from which the SLA items will be calculated. For example, if you select the Case Created On field, SLA calculation will begin from the time the case is created.
DisplayName	Applicable From
IsValidForForm	True
IsValidForRead	True
LogicalName	`applicablefrompicklist`
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`slabase_applicablefrom`

ApplicableFromPickList Choices/Options

Value	Label
1	No
2	Yes

BusinessHoursId

Property	Value
Description	Choose the business hours for calculating SLA item timelines.
DisplayName	Business Hours
IsValidForForm	True
IsValidForRead	True
LogicalName	`businesshoursid`
RequiredLevel	None
Type	Lookup
Targets	calendar

ChangedAttributeList

Property	Value
Description	Type additional information to describe the SLA
DisplayName	ChangedAttributeList
IsValidForForm	False
IsValidForRead	True
LogicalName	`changedattributelist`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	4000

Description

Property	Value
Description	Type additional information to describe the SLA
DisplayName	Description
IsValidForForm	True
IsValidForRead	True
LogicalName	`description`
RequiredLevel	None
Type	String
Format	TextArea
FormatName	TextArea
ImeMode	Auto
IsLocalizable	False
MaxLength	100

IsDefault

Property	Value
Description	Tells whether this SLA is the default one.
DisplayName	Is Default
IsValidForForm	True
IsValidForRead	True
LogicalName	`isdefault`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`sla_isdefault`
DefaultValue	False
True Label	Yes
False Label	No

Name

Property	Value
Description	Type a descriptive name of the service level agreement (SLA).
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	`name`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerId

Property	Value
Description	Enter the user or team who owns the SLA. This field is updated every time the item is assigned to a different user.
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	`ownerid`
RequiredLevel	SystemRequired
Type	Owner
Targets	systemuser, team

OwnerIdType

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridtype`
RequiredLevel	SystemRequired
Type	EntityName

OwningBusinessUnit

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	`owningbusinessunit`
RequiredLevel	None
Type	Lookup
Targets	businessunit

OwningTeam

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	`owningteam`
RequiredLevel	None
Type	Lookup
Targets	team

OwningUser

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	`owninguser`
RequiredLevel	None
Type	Lookup
Targets	systemuser

PrimaryEntityOTC

Property	Value
Description	Shows the primary entity that the SLA has been created for.
DisplayName	Primary Entity
IsValidForForm	True
IsValidForRead	True
LogicalName	`primaryentityotc`
RequiredLevel	SystemRequired
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

SLAId

Property	Value
Description	Unique identifier of the SLA.
DisplayName	SLA
IsValidForForm	False
IsValidForRead	True
LogicalName	`slaid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

SLAType

Property	Value
Description	Select the type of service level agreement (SLA).
DisplayName	SLA Type
IsValidForForm	True
IsValidForRead	True
LogicalName	`slatype`
RequiredLevel	SystemRequired
Type	Picklist
DefaultFormValue	0
GlobalChoiceName	`sla_slatype`

SLAType Choices/Options

Value	Label
0	Standard
1	Enhanced

slaversion

Property	Value
Description
DisplayName	Record version
IsValidForForm	True
IsValidForRead	True
LogicalName	`slaversion`
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`sla_slaversion`

slaversion Choices/Options

Value	Label
100000000	Version WC
100000001	Version UC

StateCode

Property	Value
Description	Shows whether the Service Level Agreement (SLA) is active or inactive.
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`statecode`
RequiredLevel	SystemRequired
Type	State
DefaultFormValue	0
GlobalChoiceName	`sla_statecode`

StateCode Choices/Options

Value	Details
0	Label: Draft DefaultStatus: 1 InvariantName: `Draft`
1	Label: Active DefaultStatus: 2 InvariantName: `Active`

StatusCode

Property	Value
Description	Select the status of the service level agreement (SLA).
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	`statuscode`
RequiredLevel	None
Type	Status
DefaultFormValue	1
GlobalChoiceName	`sla_statuscode`

StatusCode Choices/Options

Value	Details
1	Label: Draft State:0 TransitionData: None
2	Label: Active State:1 TransitionData: None

WorkflowId

Property	Value
Description	Workflow associated with the SLA.
DisplayName	Workflow ID
IsValidForForm	False
IsValidForRead	True
LogicalName	`workflowid`
RequiredLevel	None
Type	Lookup
Targets	workflow

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

ComponentState
CreatedBy
CreatedOn
CreatedOnBehalfBy
ExchangeRate
IsManaged
ModifiedBy
ModifiedOn
ModifiedOnBehalfBy
ObjectTypeCode
OverwriteTime
OwnerIdName
OwnerIdYomiName
SLAIdUnique
SolutionId
SupportingSolutionId
TransactionCurrencyId
VersionNumber

ComponentState

Property	Value
Description	For internal use only.
DisplayName	Component State
IsValidForForm	False
IsValidForRead	True
LogicalName	`componentstate`
RequiredLevel	SystemRequired
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`componentstate`

ComponentState Choices/Options

Value	Label
0	Published
1	Unpublished
2	Deleted
3	Deleted Unpublished

CreatedBy

Property	Value
Description	Shows who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Shows the date and time when the record was created. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Shows who created the record on behalf of another user.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ExchangeRate

Property	Value
Description	Exchange rate between the currency associated with the SLA record and the base currency.
DisplayName	Exchange Rate
IsValidForForm	True
IsValidForRead	True
LogicalName	`exchangerate`
RequiredLevel	None
Type	Decimal
ImeMode	Disabled
MaxValue	100000000000
MinValue	1E-12
Precision	12
SourceTypeMask	0

IsManaged

Property	Value
Description	For internal use only.
DisplayName	Is Managed
IsValidForForm	False
IsValidForRead	True
LogicalName	`ismanaged`
RequiredLevel	SystemRequired
Type	Boolean
GlobalChoiceName	`ismanaged`
DefaultValue	False
True Label	Managed
False Label	Unmanaged

ModifiedBy

Property	Value
Description	Shows who last updated the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Shows the date and time when the record was last updated. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Shows who created the record on behalf of another user.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ObjectTypeCode

Property	Value
Description	Choose the entity type that the SLA is defined.
DisplayName	Object Type Code
IsValidForForm	True
IsValidForRead	True
LogicalName	`objecttypecode`
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`sla_objecttypecode`

ObjectTypeCode Choices/Options

Value	Label
1	Account
2	Contact
5	Note
6	Business Unit Map
7	Owner
8	User
9	Team
10	Business Unit
14	System User Principal
29	Subscription
30	Filter Template
31	Privilege Object Type Code
33	Subscription Synchronization Information
35	Tracking information for deleted entities
36	Client update
37	Subscription Manually Tracked Object
42	SystemUser BusinessUnit Entity Map
44	Field Sharing
45	Subscription Statistic Offline
46	Subscription Statistic Outlook
47	Subscription Sync Entry Offline
48	Subscription Sync Entry Outlook
50	Position
51	System User Manager Map
52	User Search Facet
54	Global Search Configuration
55	FileAttachment
60	SystemUserAuthorizationChangeTracker
61	PrincipalEntityBusinessUnitMap
72	Record Filter
73	EntityRecordFilter
74	Secured Masking Rule
75	Privilege Checker Run
76	Privilege Checker Log
78	Virtual Entity Data Provider
85	Virtual Entity Data Source
92	Team template
99	Social Profile
101	Service Plan
103	Privileges Removal Setting
126	Indexed Article
127	Article
129	Subject
132	Announcement
135	Activity Party
150	User Settings
300	Canvas App
301	Callback Registration
372	Connector
373	Connection Instance
380	Environment Variable Definition
381	Environment Variable Value
400	AI Template
401	AI Model
402	AI Configuration
418	Dataflow
430	Entity Analytics Config
431	Image Attribute Configuration
432	Entity Image Configuration
950	New Process
951	Translation Process
955	Expired Process
1001	Attachment
1002	Attachment
1003	Internal Address
1007	Image Descriptor
1016	Article Template
1019	Organization
1021	Organization UI
1023	Privilege
1030	System Form
1031	User Dashboard
1036	Security Role
1037	Role Template
1039	View
1043	String Map
1071	Address
1072	Subscription Clients
1075	Status Map
1082	Article Comment
1086	User Fiscal Calendar
1094	Authorization Server
1095	Partner Application
1111	System Chart
1112	User Chart
1113	Ribbon Tab To Command Mapping
1115	Ribbon Context Group
1116	Ribbon Command
1117	Ribbon Rule
1120	Application Ribbons
1130	Ribbon Difference
1140	Replication Backlog
1189	Document Suggestions
1190	SuggestionCardTemplate
1200	Field Security Profile
1201	Field Permission
1203	Team Profiles
1204	Application
1234	Channel Property Group
1236	Channel Property
1300	SocialInsightsConfiguration
1309	Saved Organization Insights Configuration
1400	Sync Attribute Mapping Profile
1401	Sync Attribute Mapping
1403	Team Sync-Attribute Mapping Profiles
1404	Principal Sync Attribute Map
2000	Annual Fiscal Calendar
2001	Semiannual Fiscal Calendar
2002	Quarterly Fiscal Calendar
2003	Monthly Fiscal Calendar
2004	Fixed Monthly Fiscal Calendar
2010	Email Template
2012	Unresolved Address
2013	Territory
2015	Theme
2016	User Mapping
2020	Queue
2023	QueueItemCount
2024	QueueMemberCount
2027	License
2029	Queue Item
2500	User Entity UI Settings
2501	User Entity Instance Data
3000	Integration Status
3005	Channel Access Profile
3008	External Party
3231	Connection Role
3233	Connection Role Object Type Code
3234	Connection
4003	Calendar
4004	Calendar Rule
4011	Inter Process Lock
4023	Email Hash
4101	Display String Map
4102	Display String
4110	Notification
4120	Exchange Sync Id Mapping
4200	Activity
4201	Appointment
4202	Email
4204	Fax
4207	Letter
4210	Phone Call
4212	Task
4216	Social Activity
4220	UntrackedEmail
4230	Saved View
4231	Metadata Difference
4232	Business Data Localized Label
4250	Recurrence Rule
4251	Recurring Appointment
4299	Email Search
4410	Data Import
4411	Data Map
4412	Import Source File
4413	Import Data
4414	Duplicate Detection Rule
4415	Duplicate Record
4416	Duplicate Rule Condition
4417	Column Mapping
4418	List Value Mapping
4419	Lookup Mapping
4420	Owner Mapping
4423	Import Log
4424	Bulk Delete Operation
4425	Bulk Delete Failure
4426	Transformation Mapping
4427	Transformation Parameter Mapping
4428	Import Entity Mapping
4450	Data Performance Dashboard
4490	Office Document
4500	Relationship Role
4501	Relationship Role Map
4502	Customer Relationship
4567	Auditing
4579	Ribbon Client Metadata.
4600	Entity Map
4601	Attribute Map
4602	Plug-in Type
4603	Plug-in Type Statistic
4605	Plug-in Assembly
4606	Sdk Message
4607	Sdk Message Filter
4608	Sdk Message Processing Step
4609	Sdk Message Request
4610	Sdk Message Response
4611	Sdk Message Response Field
4613	Sdk Message Pair
4614	Sdk Message Request Field
4615	Sdk Message Processing Step Image
4616	Sdk Message Processing Step Secure Configuration
4618	Service Endpoint
4619	Plug-in Trace Log
4700	System Job
4702	Workflow Wait Subscription
4703	Process
4704	Process Dependency
4705	ISV Config
4706	Process Log
4707	Application File
4708	Organization Statistic
4709	Site Map
4710	Process Session
4711	Expander Event
4712	Process Trigger
4720	Flow Session
4724	Process Stage
4725	Business Process Flow Instance
4800	Web Wizard
4802	Wizard Page
4803	Web Wizard Access Privilege
4810	Time Zone Definition
4811	Time Zone Rule
4812	Time Zone Localized Name
5000	Recently Used
5004	NL2SQ Registration Information
7000	System Application Metadata
7001	User Application Metadata
7100	Solution
7101	Publisher
7102	Publisher Address
7103	Solution Component
7104	Solution Component Definition
7105	Dependency
7106	Dependency Node
7107	Invalid Dependency
7108	Dependency Feature
7200	RuntimeDependency
7755	ElasticFileAttachment
8000	Post
8001	Post Role
8002	Post Regarding
8003	Follow
8005	Comment
8006	Like
8040	ACIViewMapper
8050	Trace
8051	Trace Association
8052	Trace Regarding
8181	Routing Rule Set
8199	Rule Item
8700	AppModule Metadata
8701	AppModule Metadata Dependency
8702	AppModule Metadata Async Operation
8840	Hierarchy Rule
9006	Model-driven App
9007	App Module Component
9009	App Module Roles
9011	App Config Master
9012	App Configuration
9013	App Configuration Instance
9100	Report
9101	Report Related Entity
9102	Report Related Category
9103	Report Visibility
9104	Report Link
9105	Currency
9106	Mail Merge Template
9107	Import Job
9201	LocalConfigStore
9300	Record Creation and Update Rule
9301	Record Creation and Update Rule Item
9333	Web Resource
9400	Channel Access Profile Rule
9401	Channel Access Profile Rule Item
9502	SharePoint Site
9507	Sharepoint Document
9508	Document Location
9509	SharePoint Data
9510	Rollup Properties
9511	Rollup Job
9600	Goal
9602	Rollup Query
9603	Goal Metric
9604	Rollup Field
9605	Email Server Profile
9606	Mailbox
9607	Mailbox Statistics
9608	Mailbox Auto Tracking Folder
9609	Mailbox Tracking Category
9650	Process Configuration
9690	Organization Insights Notification
9699	Organization Insights Metric
9750	SLA
9751	SLA Item
9752	SLA KPI Instance
9753	Custom Control
9754	Custom Control Resource
9755	Custom Control Default Config
9800	Entity
9808	Attribute
9809	OptionSet
9810	Entity Key
9811	Entity Relationship
9812	Managed Property
9813	Relationship Entity
9814	Relationship Attribute
9815	Entity Index
9816	Index Attribute
9817	Option Set Value
9820	Secured Masking Column
9866	Mobile Offline Profile
9867	Mobile Offline Profile Item
9868	Mobile Offline Profile Item Association
9869	Sync Error
9870	Offline Command Definition
9875	Language Provisioning State
9880	Ribbon Metadata To Process
9890	SolutionHistoryData
9900	Navigation Setting
9910	MultiEntitySearch
9912	Multi Select Option Value
9919	Hierarchy Security Configuration
9930	Knowledge Base Record
9932	Time Stamp Date Mapping
9936	Azure Service Connection
9940	Document Template
9941	Personal Document Template
9945	Text Analytics Entity Mapping
9947	Knowledge Search Model
9949	Advanced Similarity Rule
9950	Office Graph Document
9951	Similarity Rule
9953	Knowledge Article
9955	Knowledge Article Views
9957	Language
9958	Feedback
9959	Category
9960	Knowledge Article Category
9961	DelveActionHub
9962	Action Card
9968	ActionCardUserState
9973	Action Card User Settings
9983	Action Card Type
9986	Interaction for Email
9987	External Party Item
9996	HolidayWrapper
9997	Email Signature
10000	Solution Component Attribute Configuration
10001	Solution Component Batch Configuration
10002	Solution Component Configuration
10003	Solution Component Relationship Configuration
10004	Solution History
10005	Solution History Data Source
10006	Component Layer
10007	Component Layer Data Source
10008	Package
10009	Package History
10011	StageSolutionUpload
10012	ExportSolutionUpload
10013	FeatureControlSetting
10014	Solution Component Summary
10015	Solution Component Count Summary
10016	Solution Component Data Source
10017	Solution Component Count Data Source
10018	Microsoft Entra ID
10019	Staged Entity
10020	Staged Entity Attribute
10021	Staged Metadata Async Operation
10022	Key Vault Reference
10023	Managed Identity
10024	Catalog
10025	Catalog Assignment
10026	Internal Catalog Assignment
10027	Custom API
10028	Custom API Request Parameter
10029	Custom API Response Property
10030	Plugin Package
10031	NonRelational Data Source
10032	ProvisionLanguageForUser
10033	Shared Object
10034	Shared Workspace
10035	Shared Workspace Access Token
10036	Shared Workspace Pool
10037	Data Lake Folder
10038	Data Lake Folder Permission
10039	Data Lake Workspace
10040	Data Lake Workspace Permission
10041	Data Processing configuration
10042	Exported Excel
10043	RetainedData Excel
10044	Synapse Database
10045	Synapse Link External Table State
10046	Synapse Link Profile
10047	Synapse Link Profile Entity
10048	Synapse Link Profile Entity State
10049	Synapse Link Schedule
10050	Component Version
10051	Component Version Data Source
10052	Component Version (Internal)
10053	Git Branch
10054	Git Configuration Retrieval Data Source
10055	Git Organization
10056	Git Project
10057	Git Repository
10058	Source Control Branch Configuration
10059	Source Control Component
10060	Source Control Component Payload
10061	Source Control Configuration
10062	Staged Source Control Component
10063	DataflowRefreshHistory
10064	EntityRefreshHistory
10065	Shared Link Setting
10066	DelegatedAuthorization
10068	CascadeGrantRevokeAccessRecordsTracker
10069	CascadeGrantRevokeAccessVersionTracker
10070	RevokeInheritedAccessRecordsTracker
10071	TdsMetadata
10072	Model-Driven App Element
10073	Model-Driven App Component Node's Edge
10074	Model-Driven App Component Node
10075	Model-Driven App Setting
10076	Model-Driven App User Setting
10077	Organization Setting
10078	Setting Definition
10079	CanvasApp Extended Metadata
10080	Service Plan Mapping
10081	Service Plan Custom Control
10083	ApplicationUser
10086	OData v4 Data Source
10087	Workflow Binary
10088	Credential
10089	Desktop Flow Module
10090	Flow Capacity Assignment
10091	Flow Credential Application
10092	Flow Event
10093	Flow Machine
10094	Flow Machine Group
10095	Flow Machine Image
10096	Flow Machine Image Version
10097	Flow Machine Network
10098	ProcessStageParameter
10099	Work Queue
10100	Work Queue Item
10101	Desktop Flow Binary
10102	Flow Log
10103	Flow Run
10104	Action Approval Model
10105	Approval
10106	Approval Request
10107	Approval Response
10108	Approval Step
10109	Await All Action Approval Model
10110	Await All Approval Model
10111	Basic Approval Model Data
10112	Flow Approval
10121	Connection Reference
10122	DVFileSearch
10123	DVFileSearchAttribute
10124	DVFileSearchEntity
10125	DVTableSearch
10126	DVTableSearchAttribute
10127	DVTableSearchEntity
10128	AICopilot
10129	AIPluginAuth
10130	AI Plugin Conversation Starter
10131	AI Plugin Conversation Starter Mapping
10132	AI Plugin Governance
10133	AI Plugin Governance Extended
10134	AIPluginOperationResponseTemplate
10135	AIPluginTitle
10136	SideloadedAIPlugin
10137	AIPlugin
10138	AIPluginExternalSchema
10139	AIPluginExternalSchemaProperty
10140	AIPluginInstance
10141	AIPluginOperation
10142	AIPluginOperationParameter
10143	AIPluginUserSetting
10145	AI Event
10146	AI Builder Feedback Loop
10147	AI Form Processing Document
10148	AI Object Detection Image
10149	AI Object Detection Label
10150	AI Object Detection Bounding Box
10151	AI Object Detection Image Mapping
10153	AI Builder Dataset
10154	AI Builder Dataset File
10155	AI Builder Dataset Record
10156	AI Builder Datasets Container
10157	AI Builder File
10158	AI Builder File Attached Data
10159	Help Page
10160	Tour
10161	BotContent
10162	ConversationTranscript
10163	Copilot
10164	Copilot component
10165	Copilot component collection
10176	Comment
10177	Governance Configuration
10178	Fabric AISkill
10179	App Insights Metadata
10180	Dataflow Connection Reference
10181	Schedule
10182	Dataflow Template
10183	Dataflow DatalakeFolder
10184	Data Movement Service Request
10185	Data Movement Service Request Status
10186	DMS Sync Request
10187	DMS Sync Status
10188	Knowledge Asset Configuration
10189	Module Run Detail
10190	QnA
10191	Salesforce Structured Object
10192	Salesforce Structured QnA Config
10193	Workflow Action Status
10194	FederatedKnowledgeConfiguration
10195	FederatedKnowledgeEntityConfiguration
10196	Form Mapping
10197	Copilot Interactions
10198	PDF Setting
10199	Activity File Attachment
10200	Teams chat
10201	Service Configuration
10202	SLA KPI
10203	Integrated search provider
10204	Knowledge Management Setting
10205	Knowledge Federated Article
10206	Knowledge Federated Article Incident
10207	Search provider
10208	Knowledge Article Image
10209	Knowledge Configuration
10210	Knowledge Interaction Insight
10211	Knowledge Search Insight
10212	Favorite knowledge article
10213	Knowledge article language setting
10214	Knowledge Article Attachment
10215	Knowledge personalization
10216	Knowledge Article Template
10217	Knowledge search personal filter config
10218	Knowledge search filter
10220	SupportUserTable
10221	FxExpression
10222	Function
10223	Plug-in
10224	PowerfxRule
10225	Planner Business Scenario
10226	Planner Sync Action
10227	Ms Graph Resource To Subscription
10228	Virtual Entity Metadata
10229	Background Operation
10230	Report Parameter
10231	MobileOfflineProfileExtension
10232	MobileOfflineProfileItemFilter
10233	TeamMobileOfflineProfileMembership
10234	UserMobileOfflineProfileMembership
10235	OrganizationDataSyncSubscription
10236	OrganizationDataSyncSubscriptionEntity
10237	OrganizationDataSyncSubscriptionFnoTable
10238	OrganizationDataSyncFnoState
10239	OrganizationDataSyncState
10240	ArchiveCleanupInfo
10241	ArchiveCleanupOperation
10242	BulkArchiveConfig
10243	BulkArchiveFailureDetail
10244	BulkArchiveOperation
10245	BulkArchiveOperationDetail
10246	EnableArchivalRequest
10247	MetadataForArchival
10248	ReconciliationEntityInfo
10249	ReconciliationEntityStepInfo
10250	ReconciliationInfo
10251	RetentionCleanupInfo
10252	RetentionCleanupOperation
10253	RetentionConfig
10254	RetentionFailureDetail
10255	RetentionOperation
10256	RetentionOperationDetail
10257	RetentionSuccessDetail
10258	CertificateCredential
10259	Notification
10260	User Rating
10261	Mobile App
10262	Insights Store Data Source
10263	Insights Store Virtual Entity
10264	RoleEditorLayout
10265	Deleted Record Reference
10266	Restore Deleted Records Configuration
10267	App Action
10268	App Action Migration
10269	App Action Rule
10272	Card
10273	Card State Item
10276	Entity link chat configuration
10277	SharePoint Managed Identity
10278	AI Insight Card
10279	AI Skill Config
10280	Rich Text Attachment
10281	Custom Control Extended Setting
10282	Timeline Pin
10283	Virtual Connector Data Source
10284	Virtual Table Column Candidate
10286	PM Analysis History
10287	PM Business Rule Automation Config
10288	PM Calendar
10289	PM Calendar Version
10290	PM Inferred Task
10291	PM Process Extended Metadata Version
10292	PM Process Template
10293	PM Process User Settings
10294	PM Process Version
10295	PM Recording
10296	PM Simulation
10297	PM Template
10298	PM View
10299	Analysis Component
10300	Analysis Job
10301	Analysis Override
10302	Analysis Result
10303	Analysis Result Detail
10304	Solution Health Rule
10305	Solution Health Rule Argument
10306	Solution Health Rule Set
10307	Power BI Dataset
10308	powerbidatasetapdx
10309	Power BI Mashup Parameter
10310	Power BI Report
10311	powerbireportapdx
10312	File Upload
10313	MainFewShot
10314	MakerFewShot
10315	SearchAttributeSettings
10316	SearchCustomAnalyzer
10317	SearchRelationshipSettings
10318	SearchResultsCache
10319	Search Telemetry
10320	ViewAsExampleQuestion
10321	CopilotExampleQuestion
10322	CopilotGlossaryTerm
10323	CopilotSynonyms
10324	Site Component
10325	Site
10326	Site Language
10327	Power Pages Site Published
10330	External Identity
10331	Invitation
10332	Invite Redemption
10333	Portal Comment
10334	Setting
10335	Multistep Form Session
10339	Ad Placement
10340	Column Permission
10341	Column Permission Profile
10342	Content Snippet
10343	Basic Form
10344	Basic Form Metadata
10345	List
10346	Table Permission
10347	Page Template
10348	Poll Placement
10349	Power Pages Core Entity DS
10350	Publishing State
10351	Publishing State Transition Rule
10352	Redirect
10353	Shortcut
10354	Site Marker
10355	Site Setting
10356	Web File
10357	Multistep Form
10358	Multistep Form Metadata
10359	Form Step
10360	Web Link
10361	Web Link Set
10362	Web Page
10363	Web Page Access Control Rule
10364	Web Role
10365	Website
10366	Website Access
10367	Website Language
10368	Web Template
10375	Power Pages Scan Report
10376	Power Pages Log
10377	PowerPagesManagedIdentity
10378	Power Pages Site AI Feedback
10383	Catalog Submission Files
10384	Package Submission Store
10385	Processor Registration
10386	signal
10387	Signal Registration
10388	trait
10389	Trait Registration
18085	Event Expander Breadcrumb

OverwriteTime

Property	Value
Description	For internal use only.
DisplayName	Record Overwrite Time
IsValidForForm	False
IsValidForRead	True
LogicalName	`overwritetime`
RequiredLevel	SystemRequired
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

OwnerIdName

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridname`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerIdYomiName

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridyominame`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

SLAIdUnique

Property	Value
Description	For internal use only.
DisplayName	Unique Id
IsValidForForm	False
IsValidForRead	True
LogicalName	`slaidunique`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

SolutionId

Property	Value
Description	Unique identifier of the associated solution.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	True
LogicalName	`solutionid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

SupportingSolutionId

Property	Value
Description	For internal use only.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	False
LogicalName	`supportingsolutionid`
RequiredLevel	None
Type	Uniqueidentifier

TransactionCurrencyId

Property	Value
Description	Unique identifier of the currency associated with the SLA record.
DisplayName	Currency
IsValidForForm	True
IsValidForRead	True
LogicalName	`transactioncurrencyid`
RequiredLevel	None
Type	Lookup
Targets	transactioncurrency

VersionNumber

Property	Value
Description	Version number of the SLA.
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`versionnumber`
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

business_unit_slabase
lk_slabase_createdby
lk_slabase_createdonbehalfby
lk_slabase_modifiedby
lk_slabase_modifiedonbehalfby
owner_slas
slabase_businesshoursid
slabase_workflowid
team_slaBase
TransactionCurrency_SLA
user_slabase

business_unit_slabase

One-To-Many Relationship: businessunit business_unit_slabase

Property	Value
ReferencedEntity	`businessunit`
ReferencedAttribute	`businessunitid`
ReferencingAttribute	`owningbusinessunit`
ReferencingEntityNavigationPropertyName	`owningbusinessunit`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_slabase_createdby

One-To-Many Relationship: systemuser lk_slabase_createdby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdby`
ReferencingEntityNavigationPropertyName	`createdby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_slabase_createdonbehalfby

One-To-Many Relationship: systemuser lk_slabase_createdonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdonbehalfby`
ReferencingEntityNavigationPropertyName	`createdonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_slabase_modifiedby

One-To-Many Relationship: systemuser lk_slabase_modifiedby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedby`
ReferencingEntityNavigationPropertyName	`modifiedby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_slabase_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_slabase_modifiedonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedonbehalfby`
ReferencingEntityNavigationPropertyName	`modifiedonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

owner_slas

One-To-Many Relationship: owner owner_slas

Property	Value
ReferencedEntity	`owner`
ReferencedAttribute	`ownerid`
ReferencingAttribute	`ownerid`
ReferencingEntityNavigationPropertyName	`ownerid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `Restrict` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

slabase_businesshoursid

One-To-Many Relationship: calendar slabase_businesshoursid

Property	Value
ReferencedEntity	`calendar`
ReferencedAttribute	`calendarid`
ReferencingAttribute	`businesshoursid`
ReferencingEntityNavigationPropertyName	`businesshoursid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `Restrict` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

slabase_workflowid

One-To-Many Relationship: workflow slabase_workflowid

Property	Value
ReferencedEntity	`workflow`
ReferencedAttribute	`workflowid`
ReferencingAttribute	`workflowid`
ReferencingEntityNavigationPropertyName	`workflowid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

team_slaBase

One-To-Many Relationship: team team_slaBase

Property	Value
ReferencedEntity	`team`
ReferencedAttribute	`teamid`
ReferencingAttribute	`owningteam`
ReferencingEntityNavigationPropertyName	`owningteam`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

TransactionCurrency_SLA

One-To-Many Relationship: transactioncurrency TransactionCurrency_SLA

Property	Value
ReferencedEntity	`transactioncurrency`
ReferencedAttribute	`transactioncurrencyid`
ReferencingAttribute	`transactioncurrencyid`
ReferencingEntityNavigationPropertyName	`transactioncurrencyid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `Restrict` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

user_slabase

One-To-Many Relationship: systemuser user_slabase

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`owninguser`
ReferencingEntityNavigationPropertyName	`owninguser`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

adx_inviteredemption_sla_slaid
adx_inviteredemption_sla_slainvokedid
adx_portalcomment_sla_slaid
adx_portalcomment_sla_slainvokedid
chat_sla_slaid
chat_sla_slainvokedid
manualsla_account
manualsla_activitypointer
manualsla_appointment
manualsla_contact
manualsla_email
manualsla_fax
manualsla_letter
manualsla_phonecall
manualsla_socialactivity
manualsla_task
sla_account
sla_activitypointer
sla_Annotation
sla_appointment
sla_contact
sla_email
sla_fax
sla_letter
sla_phonecall
sla_slaitem_slaId
sla_socialactivity
SLA_SyncErrors
sla_task
slabase_AsyncOperations
slabase_BulkDeleteFailures
slabase_ProcessSessions

adx_inviteredemption_sla_slaid

Many-To-One Relationship: adx_inviteredemption adx_inviteredemption_sla_slaid

Property	Value
ReferencingEntity	`adx_inviteredemption`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`adx_inviteredemption_sla_slaid`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10001 QueryApi: null ViewId: `7f15e2bb-305a-468f-9af7-be865755a984`

adx_inviteredemption_sla_slainvokedid

Many-To-One Relationship: adx_inviteredemption adx_inviteredemption_sla_slainvokedid

Property	Value
ReferencingEntity	`adx_inviteredemption`
ReferencingAttribute	`slainvokedid`
ReferencedEntityNavigationPropertyName	`adx_inviteredemption_sla_slainvokedid`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

adx_portalcomment_sla_slaid

Many-To-One Relationship: adx_portalcomment adx_portalcomment_sla_slaid

Property	Value
ReferencingEntity	`adx_portalcomment`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`adx_portalcomment_sla_slaid`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10001 QueryApi: null ViewId: `7f15e2bb-305a-468f-9af7-be865755a984`

adx_portalcomment_sla_slainvokedid

Many-To-One Relationship: adx_portalcomment adx_portalcomment_sla_slainvokedid

Property	Value
ReferencingEntity	`adx_portalcomment`
ReferencingAttribute	`slainvokedid`
ReferencedEntityNavigationPropertyName	`adx_portalcomment_sla_slainvokedid`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

chat_sla_slaid

Many-To-One Relationship: chat chat_sla_slaid

Property	Value
ReferencingEntity	`chat`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`chat_sla_slaid`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10001 QueryApi: null ViewId: `7f15e2bb-305a-468f-9af7-be865755a984`

chat_sla_slainvokedid

Many-To-One Relationship: chat chat_sla_slainvokedid

Property	Value
ReferencingEntity	`chat`
ReferencingAttribute	`slainvokedid`
ReferencedEntityNavigationPropertyName	`chat_sla_slainvokedid`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

manualsla_account

Many-To-One Relationship: account manualsla_account

Property	Value
ReferencingEntity	`account`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`manualsla_account`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-00aa-000010001200`

manualsla_activitypointer

Many-To-One Relationship: activitypointer manualsla_activitypointer

Property	Value
ReferencingEntity	`activitypointer`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`manualsla_activitypointer`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10001 QueryApi: null ViewId: `7f15e2bb-305a-468f-9af7-be865755a984`

manualsla_appointment

Many-To-One Relationship: appointment manualsla_appointment

Property	Value
ReferencingEntity	`appointment`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`manualsla_appointment`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `d0479533-05a4-4bd3-affc-5767379a344d`

manualsla_contact

Many-To-One Relationship: contact manualsla_contact

Property	Value
ReferencingEntity	`contact`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`manualsla_contact`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-00aa-000010001210`

manualsla_email

Many-To-One Relationship: email manualsla_email

Property	Value
ReferencingEntity	`email`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`manualsla_email`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `f26e11d0-0ef8-4dff-a7e2-1f5e091fedb0`

manualsla_fax

Many-To-One Relationship: fax manualsla_fax

Property	Value
ReferencingEntity	`fax`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`manualsla_fax`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10001 QueryApi: null ViewId: `cff5d26b-966b-40e4-ad06-b9c65d1b8978`

manualsla_letter

Many-To-One Relationship: letter manualsla_letter

Property	Value
ReferencingEntity	`letter`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`manualsla_letter`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10001 QueryApi: null ViewId: `e6be0f51-5892-4a70-86d1-4611fc5b2b5e`

manualsla_phonecall

Many-To-One Relationship: phonecall manualsla_phonecall

Property	Value
ReferencingEntity	`phonecall`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`manualsla_phonecall`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10001 QueryApi: null ViewId: `04f1599c-09e1-40d5-a493-b25165f2c3c3`

manualsla_socialactivity

Many-To-One Relationship: socialactivity manualsla_socialactivity

Property	Value
ReferencingEntity	`socialactivity`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`manualsla_socialactivity`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10001 QueryApi: null ViewId: `ae2b791c-8210-49d3-ba16-3110af6864a4`

manualsla_task

Many-To-One Relationship: task manualsla_task

Property	Value
ReferencingEntity	`task`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`manualsla_task`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10001 QueryApi: null ViewId: `bd9e5b3b-94ae-4c4a-9e79-2e7aefee4f5e`

sla_account

Many-To-One Relationship: account sla_account

Property	Value
ReferencingEntity	`account`
ReferencingAttribute	`slainvokedid`
ReferencedEntityNavigationPropertyName	`sla_account`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

sla_activitypointer

Many-To-One Relationship: activitypointer sla_activitypointer

Property	Value
ReferencingEntity	`activitypointer`
ReferencingAttribute	`slainvokedid`
ReferencedEntityNavigationPropertyName	`sla_activitypointer`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

sla_Annotation

Many-To-One Relationship: annotation sla_Annotation

Property	Value
ReferencingEntity	`annotation`
ReferencingAttribute	`objectid`
ReferencedEntityNavigationPropertyName	`sla_Annotation`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

sla_appointment

Many-To-One Relationship: appointment sla_appointment

Property	Value
ReferencingEntity	`appointment`
ReferencingAttribute	`slainvokedid`
ReferencedEntityNavigationPropertyName	`sla_appointment`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

sla_contact

Many-To-One Relationship: contact sla_contact

Property	Value
ReferencingEntity	`contact`
ReferencingAttribute	`slainvokedid`
ReferencedEntityNavigationPropertyName	`sla_contact`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

sla_email

Many-To-One Relationship: email sla_email

Property	Value
ReferencingEntity	`email`
ReferencingAttribute	`slainvokedid`
ReferencedEntityNavigationPropertyName	`sla_email`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

sla_fax

Many-To-One Relationship: fax sla_fax

Property	Value
ReferencingEntity	`fax`
ReferencingAttribute	`slainvokedid`
ReferencedEntityNavigationPropertyName	`sla_fax`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

sla_letter

Many-To-One Relationship: letter sla_letter

Property	Value
ReferencingEntity	`letter`
ReferencingAttribute	`slainvokedid`
ReferencedEntityNavigationPropertyName	`sla_letter`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

sla_phonecall

Many-To-One Relationship: phonecall sla_phonecall

Property	Value
ReferencingEntity	`phonecall`
ReferencingAttribute	`slainvokedid`
ReferencedEntityNavigationPropertyName	`sla_phonecall`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

sla_slaitem_slaId

Many-To-One Relationship: slaitem sla_slaitem_slaId

Property	Value
ReferencingEntity	`slaitem`
ReferencingAttribute	`slaid`
ReferencedEntityNavigationPropertyName	`sla_slaitem_slaId`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

sla_socialactivity

Many-To-One Relationship: socialactivity sla_socialactivity

Property	Value
ReferencingEntity	`socialactivity`
ReferencingAttribute	`slainvokedid`
ReferencedEntityNavigationPropertyName	`sla_socialactivity`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

SLA_SyncErrors

Many-To-One Relationship: syncerror SLA_SyncErrors

Property	Value
ReferencingEntity	`syncerror`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`SLA_SyncErrors`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

sla_task

Many-To-One Relationship: task sla_task

Property	Value
ReferencingEntity	`task`
ReferencingAttribute	`slainvokedid`
ReferencedEntityNavigationPropertyName	`sla_task`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

slabase_AsyncOperations

Many-To-One Relationship: asyncoperation slabase_AsyncOperations

Property	Value
ReferencingEntity	`asyncoperation`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`slabase_AsyncOperations`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

slabase_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure slabase_BulkDeleteFailures

Property	Value
ReferencingEntity	`bulkdeletefailure`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`slabase_BulkDeleteFailures`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

slabase_ProcessSessions

Many-To-One Relationship: processsession slabase_ProcessSessions

Property	Value
ReferencingEntity	`processsession`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`slabase_ProcessSessions`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 110 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

Additional resources

Documentation

Uninstall or delete a solution (Developer Guide for Dynamics 365 Customer Engagement (on-premises))

This doc describes how uninstall and delete actions work for managed and unmanaged solution in Dynamics 365 Customer Engagement
SLA Item (SLAItem) table/entity reference (Microsoft Dataverse) - Power Apps

Includes schema information and supported messages for the SLA Item (SLAItem) table/entity with Microsoft Dataverse.
Apply SLAs to tables (Microsoft Dataverse) - Power Apps

Learn about applying SLAs to custom tables by enabling tables for applying SLAs. Also, you can create SLA KPIs.
Model-driven App (AppModule) table/entity reference (Microsoft Dataverse) - Power Apps

Includes schema information and supported messages for the Model-driven App (AppModule) table/entity with Microsoft Dataverse.
App Module Component (AppModuleComponent) table/entity reference (Microsoft Dataverse) - Power Apps

Includes schema information and supported messages for the App Module Component (AppModuleComponent) table/entity with Microsoft Dataverse.
Add and configure the timeline control in Power Apps - Power Apps

Learn how to add and configure the timeline control to use in a model-driven app.
Configure table relationship cascading behavior (Microsoft Dataverse) - Power Apps

Configure cascading behaviors for a one-to-many relationship in Microsoft Dataverse to preserve data integrity and automate business processes.

Training

Learning path

Use advance techniques in canvas apps to perform custom updates and optimization - Training

Use advance techniques in canvas apps to perform custom updates and optimization

Certification

Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate - Certifications

Improve business processes for customer service functions, such as automatic case creation and queue management with Microsoft Dynamics 365 Customer Service.

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