SLAItem table/entity reference
Note
Unsure about table vs. entity? See Developers: Understand terminology in Microsoft Dataverse.
Contains information about a tracked support KPI for a specific customer.
Messages
| Message | Web API Operation | SDK Assembly |
|---|---|---|
| Create | POST [org URI]/api/data/v9.0/slaitems See Create |
CreateRequest or Create |
| Delete | DELETE [org URI]/api/data/v9.0/slaitems(slaitemid) See Delete |
DeleteRequest or Delete |
| Retrieve | GET [org URI]/api/data/v9.0/slaitems(slaitemid) See Retrieve |
RetrieveRequest or Retrieve |
| RetrieveMultiple | GET [org URI]/api/data/v9.0/slaitems See Query Data |
RetrieveMultipleRequest or RetrieveMultiple |
| Update | PATCH [org URI]/api/data/v9.0/slaitems(slaitemid) See Update |
UpdateRequest or Update |
Properties
| Property | Value |
|---|---|
| CollectionSchemaName | SLAItems |
| DisplayCollectionName | SLA Items |
| DisplayName | SLA Item |
| EntitySetName | slaitems |
| IsBPFEntity | False |
| LogicalCollectionName | slaitems |
| LogicalName | slaitem |
| OwnershipType | None |
| PrimaryIdAttribute | slaitemid |
| PrimaryNameAttribute | name |
| SchemaName | SLAItem |
Writable columns/attributes
These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- actionflowuniquename
- ActionURL
- AllowPauseResume
- ApplicableEntity
- ApplicableWhenXml
- BusinessHoursId
- ChangedAttributeList
- Description
- FailureAfter
- msdyn_AdvancedPauseConfiguration
- msdyn_PauseConfigurationXml
- msdyn_slakpiid
- Name
- OwnerId
- OwnerIdType
- OwningUser
- RelatedField
- SequenceNumber
- SLAId
- SLAItemId
- SuccessConditionsXml
- WarnAfter
- WorkflowId
- WorkflowIdName
actionflowuniquename
Added by: Service Level Agreement (SLA) Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | Action Flow Unique Name |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | actionflowuniquename |
| MaxLength | 4000 |
| RequiredLevel | None |
| Type | String |
ActionURL
Added by: Service Level Agreement (SLA) Solution
| Property | Value |
|---|---|
| Description | Action URL |
| DisplayName | Action URL |
| FormatName | Url |
| IsLocalizable | False |
| IsValidForCreate | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | actionurl |
| MaxLength | 1024 |
| RequiredLevel | None |
| Type | String |
AllowPauseResume
Added by: Service Level Agreement (SLA) Solution
| Property | Value |
|---|---|
| Description | Select whether this SLA will allow pausing and resuming during the time calculation. |
| DisplayName | Allow Pause and Resume |
| IsValidForForm | True |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | allowpauseresume |
| RequiredLevel | None |
| Type | Boolean |
AllowPauseResume Choices/Options
| Value | Label | Description |
|---|---|---|
| 1 | Yes | |
| 0 | No |
DefaultValue: True
ApplicableEntity
Added by: Service Level Agreement (SLA) Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | Applicable Entity |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | applicableentity |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ApplicableWhenXml
| Property | Value |
|---|---|
| Description | Condition for SLA item |
| DisplayName | ApplicableWhenXml |
| Format | TextArea |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | applicablewhenxml |
| MaxLength | 1073741823 |
| RequiredLevel | ApplicationRequired |
| Type | Memo |
BusinessHoursId
Added by: Service Level Agreement (SLA) Solution
| Property | Value |
|---|---|
| Description | Choose the business hours for calculating SLA item timelines. |
| DisplayName | Business Hours |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | businesshoursid |
| RequiredLevel | None |
| Targets | calendar |
| Type | Lookup |
ChangedAttributeList
Added by: Service Level Agreement (SLA) Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | Changed Attribute List |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | changedattributelist |
| MaxLength | 4000 |
| RequiredLevel | None |
| Type | String |
Description
| Property | Value |
|---|---|
| Description | Type additional information to describe the SLA Item |
| DisplayName | Description |
| FormatName | TextArea |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | description |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
FailureAfter
| Property | Value |
|---|---|
| Description | Select how soon the success criteria must be met until the SLA item is considered failed and failure actions are initiated. The actual duration is based on the business hours as specified in the associated SLA record. |
| DisplayName | Failure After |
| Format | Duration |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | failureafter |
| MaxValue | 2147483647 |
| MinValue | 0 |
| RequiredLevel | None |
| Type | Integer |
msdyn_AdvancedPauseConfiguration
Added by: Service Level Agreement (SLA) Extension Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | Advanced Pause Configuration |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_advancedpauseconfiguration |
| RequiredLevel | None |
| Type | Boolean |
msdyn_AdvancedPauseConfiguration Choices/Options
| Value | Label | Description |
|---|---|---|
| 1 | Yes | |
| 0 | No |
DefaultValue: False
msdyn_PauseConfigurationXml
Added by: Service Level Agreement (SLA) Extension Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | PauseConfigurationXml |
| Format | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_pauseconfigurationxml |
| MaxLength | 1048576 |
| RequiredLevel | None |
| Type | Memo |
msdyn_slakpiid
Added by: Service Level Agreement (SLA) Extension Solution
| Property | Value |
|---|---|
| Description | Unique identifier for SLAKPI associated with SLA Item. |
| DisplayName | SLA KPI |
| IsValidForForm | True |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | msdyn_slakpiid |
| RequiredLevel | None |
| Targets | msdyn_slakpi |
| Type | Lookup |
Name
| Property | Value |
|---|---|
| Description | Type a descriptive name of the service level agreement (SLA) item. |
| DisplayName | Name |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | name |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
OwnerId
| Property | Value |
|---|---|
| Description | Enter the user or team who owns the SLA. This field is updated every time the item is assigned to a different user. |
| DisplayName | Owner |
| IsValidForForm | True |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | ownerid |
| RequiredLevel | ApplicationRequired |
| Targets | systemuser,team |
| Type | Owner |
OwnerIdType
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owneridtype |
| RequiredLevel | SystemRequired |
| Type | EntityName |
OwningUser
| Property | Value |
|---|---|
| Description | Unique identifier of the user who owns the SLA Item record. |
| DisplayName | Owning User |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | owninguser |
| RequiredLevel | None |
| Targets | |
| Type | Lookup |
RelatedField
| Property | Value |
|---|---|
| Description | Select the service level agreement (SLA) key performance indicator (KPI) that this SLA Item is created for. |
| DisplayName | Related Case Field |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | relatedfield |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
SequenceNumber
| Property | Value |
|---|---|
| Description | Select the time zone, or UTC offset, for this address so that other people can reference it when they contact someone at this address. |
| DisplayName | Sequence |
| Format | None |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | sequencenumber |
| MaxValue | 1500 |
| MinValue | 0 |
| RequiredLevel | None |
| Type | Integer |
SLAId
| Property | Value |
|---|---|
| Description | Unique identifier for SLA associated with SLA Item. |
| DisplayName | SLA |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | slaid |
| RequiredLevel | SystemRequired |
| Targets | sla |
| Type | Lookup |
SLAItemId
| Property | Value |
|---|---|
| Description | Unique identifier of the SLA Item. |
| DisplayName | SLA Item |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | slaitemid |
| RequiredLevel | SystemRequired |
| Type | Uniqueidentifier |
SuccessConditionsXml
| Property | Value |
|---|---|
| Description | Condition for SLA item |
| DisplayName | SuccessConditionsXml |
| Format | TextArea |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | successconditionsxml |
| MaxLength | 1073741823 |
| RequiredLevel | ApplicationRequired |
| Type | Memo |
WarnAfter
| Property | Value |
|---|---|
| Description | Select how soon the success criteria must be met before warning actions are initiated. The actual duration is based on the business hours as specified in the associated SLA record. |
| DisplayName | Warn After |
| Format | Duration |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | warnafter |
| MaxValue | 2147483647 |
| MinValue | 0 |
| RequiredLevel | None |
| Type | Integer |
WorkflowId
| Property | Value |
|---|---|
| Description | Workflow associated with the SLA Item. |
| DisplayName | Workflow ID |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | workflowid |
| RequiredLevel | None |
| Targets | workflow |
| Type | Lookup |
WorkflowIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | workflowidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
Read-only columns/attributes
These columns/attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.
- businesshoursidName
- ComponentState
- CreatedBy
- CreatedByName
- CreatedByYomiName
- CreatedOn
- CreatedOnBehalfBy
- CreatedOnBehalfByName
- CreatedOnBehalfByYomiName
- ExchangeRate
- IsManaged
- ModifiedBy
- ModifiedByName
- ModifiedByYomiName
- ModifiedOn
- ModifiedOnBehalfBy
- ModifiedOnBehalfByName
- ModifiedOnBehalfByYomiName
- msdyn_slakpiidName
- OverwriteTime
- OwningBusinessUnit
- SLAIdName
- SLAItemIdUnique
- SolutionId
- SupportingSolutionId
- TransactionCurrencyId
- TransactionCurrencyIdName
- VersionNumber
businesshoursidName
Added by: Service Level Agreement (SLA) Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | businesshoursidname |
| MaxLength | 160 |
| RequiredLevel | None |
| Type | String |
ComponentState
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Component State |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | componentstate |
| RequiredLevel | SystemRequired |
| Type | Picklist |
ComponentState Choices/Options
| Value | Label | Description |
|---|---|---|
| 0 | Published | |
| 1 | Unpublished | |
| 2 | Deleted | |
| 3 | Deleted Unpublished |
CreatedBy
| Property | Value |
|---|---|
| Description | Shows who created the record. |
| DisplayName | Created By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Shows the date and time when the record was created. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options. |
| DisplayName | Created On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdon |
| RequiredLevel | None |
| Type | DateTime |
CreatedOnBehalfBy
| Property | Value |
|---|---|
| Description | Shows who created the record on behalf of another user. |
| DisplayName | Created By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedOnBehalfByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedOnBehalfByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ExchangeRate
| Property | Value |
|---|---|
| Description | Exchange rate between the currency associated with the SLA Item record and the base currency. |
| DisplayName | Exchange Rate |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | exchangerate |
| MaxValue | 100000000000 |
| MinValue | 0.000000000001 |
| Precision | 12 |
| RequiredLevel | None |
| Type | Decimal |
IsManaged
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Is Managed |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | ismanaged |
| RequiredLevel | SystemRequired |
| Type | Boolean |
IsManaged Choices/Options
| Value | Label | Description |
|---|---|---|
| 1 | Managed | |
| 0 | Unmanaged |
DefaultValue: False
ModifiedBy
| Property | Value |
|---|---|
| Description | Shows who last updated the record. |
| DisplayName | Modified By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Shows the date and time when the record was last updated. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options. |
| DisplayName | Modified On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedon |
| RequiredLevel | None |
| Type | DateTime |
ModifiedOnBehalfBy
| Property | Value |
|---|---|
| Description | Shows who created the record on behalf of another user. |
| DisplayName | Modified By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedOnBehalfByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedOnBehalfByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
msdyn_slakpiidName
Added by: Service Level Agreement (SLA) Extension Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | msdyn_slakpiidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
OverwriteTime
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | For internal use only. |
| DisplayName | Record Overwrite Time |
| Format | DateOnly |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | overwritetime |
| RequiredLevel | SystemRequired |
| Type | DateTime |
OwningBusinessUnit
| Property | Value |
|---|---|
| Description | Unique identifier for the business unit that owns the record |
| DisplayName | Owning Business Unit |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owningbusinessunit |
| RequiredLevel | None |
| Targets | businessunit |
| Type | Lookup |
SLAIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | slaidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
SLAItemIdUnique
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Unique Id |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | slaitemidunique |
| RequiredLevel | SystemRequired |
| Type | Uniqueidentifier |
SolutionId
| Property | Value |
|---|---|
| Description | Unique identifier of the associated solution. |
| DisplayName | Solution |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | solutionid |
| RequiredLevel | SystemRequired |
| Type | Uniqueidentifier |
SupportingSolutionId
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Solution |
| IsValidForForm | False |
| IsValidForRead | False |
| LogicalName | supportingsolutionid |
| RequiredLevel | None |
| Type | Uniqueidentifier |
TransactionCurrencyId
| Property | Value |
|---|---|
| Description | Unique identifier of the currency associated with the SLA Item record. |
| DisplayName | Currency |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | transactioncurrencyid |
| RequiredLevel | None |
| Targets | transactioncurrency |
| Type | Lookup |
TransactionCurrencyIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | transactioncurrencyidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
VersionNumber
| Property | Value |
|---|---|
| Description | Version number of the SLA Item. |
| DisplayName | Version Number |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | versionnumber |
| MaxValue | 9223372036854775807 |
| MinValue | -9223372036854775808 |
| RequiredLevel | None |
| Type | BigInt |
One-To-Many Relationships
Listed by SchemaName.
SLAItem_SyncErrors
Same as syncerror table SLAItem_SyncErrors Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | syncerror |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | SLAItem_SyncErrors |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: Cascade Reparent: Cascade Share: Cascade Unshare: Cascade |
msdyn_slaitem_slakpiinstance
Added by: Service Level Agreement (SLA) Extension Solution
Same as slakpiinstance table msdyn_slaitem_slakpiinstance Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | slakpiinstance |
| ReferencingAttribute | msdyn_slaitemid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | msdyn_slaitem_slakpiinstance |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: 10000 |
| CascadeConfiguration | Assign: NoCascade Delete: Restrict Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
Many-To-One Relationships
Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related table. Listed by SchemaName.
- lk_slaitembase_createdby
- lk_slaitembase_modifiedonbehalfby
- lk_slaitembase_createdonbehalfby
- TransactionCurrency_SLAItem
- sla_slaitem_slaId
- lk_slaitembase_modifiedby
- slaitembase_workflowid
- calendar_slaitem
- msdyn_msdyn_slakpi_slaitem
lk_slaitembase_createdby
See systemuser Table lk_slaitembase_createdby One-To-Many relationship.
lk_slaitembase_modifiedonbehalfby
See systemuser Table lk_slaitembase_modifiedonbehalfby One-To-Many relationship.
lk_slaitembase_createdonbehalfby
See systemuser Table lk_slaitembase_createdonbehalfby One-To-Many relationship.
TransactionCurrency_SLAItem
See transactioncurrency Table TransactionCurrency_SLAItem One-To-Many relationship.
sla_slaitem_slaId
See sla Table sla_slaitem_slaId One-To-Many relationship.
lk_slaitembase_modifiedby
See systemuser Table lk_slaitembase_modifiedby One-To-Many relationship.
slaitembase_workflowid
See workflow Table slaitembase_workflowid One-To-Many relationship.
calendar_slaitem
See calendar Table calendar_slaitem One-To-Many relationship.
msdyn_msdyn_slakpi_slaitem
Added by: Service Level Agreement (SLA) Extension Solution
See msdyn_slakpi Table msdyn_msdyn_slakpi_slaitem One-To-Many relationship.
See also
About the table reference
Web API Reference
slaitem EntityType