Installing Service Manager on Four Computers

Applies To: System Center 2012 - Service Manager Release Candidate

[This topic is pre-release documentation and is subject to change in future releases. Blank topics are included as placeholders.]

When you are ready to move System Center 2012 – Service Manager into a production environment, or if you want to maximize performance and scalability, you can consider an installation topology in which each part of the Service Manager installation resides on its own computer. This topology requires the use of four computers, as shown in figure 3.

Figure 3: Four-computer topology

Four-computer installation of Service Manager 2012

In this deployment scenario, you install Microsoft SQL Server only on the computers that hosts databases (computers 2 and 4). You install SQL Server Reporting Services (SSRS) and SQL Server Analysis Services (SSAS) on the computer that hosts the data warehouse databases (computer 4).

Use the following procedures to install Service Manager on four computers.

Task Description

Step 1: How to Install the Service Manager Management Server (Four-Computer Scenario)

Describes how to install the Service Manager management server and Service Manager database.

Step 2: How to Install the Service Manager Data Warehouse (Four-Computer Scenario)

Describes how to install the data warehouse management server and data warehouse databases.

Step 3: How to Validate the Four-Computer Installation

Describes how to validate the installation of Service Manager and the configuration of SSRS.

Step 4: Manual Steps to Configure the Remote SQL Server Reporting Services

Because SSRS is hosted on a computer that differs from the computer that hosts the data warehouse management server, you must copy a DLL file to the computer that hosts SSRS and then edit two configuration files. For information about how to do this, see Manual Steps to Configure the Remote SQL Server Reporting Services.

Important

For this release, Service Manager does not support case-sensitive instance names. Setup will display a warning if you attempt to install Service Manager on a case-sensitive instance of Microsoft SQL Server.