How to Start the Commerce Server Health Monitoring Service
For the latest version of Commerce Server 2007 Help, see the Microsoft Web site.
Follow these steps to start the Commerce Server Health Monitoring service.
Prior to configuring and starting the Health Monitoring service, make sure that you have assigned the service identity, CSHealthMonitorSvc, viewer authorization roles for all Web services running on the business management server. See How to Set Authorization Roles for the Commerce Server Health Monitoring Service.
The Health Monitoring Service may fail to connect to a Web service if the Web service cannot be located using the server name. This can cause continual yellow states for Web services. By default the server name is always used to identify the Web service unless a Registry key is modified. If you wish to use the host name or an IP address instead of a server name, add the following registry key to alter the method the Health Monitoring Service uses to connect to Web services:
HKLM\Software\Microsoft\Commerce Server 2007,MOMWebServiceConnectionMode
Valid values for MOMWebServiceConnectionMode are:
0: use a Server name (s_WebServerMachine) (the default value)
1: use a Nonsecure host name (s_NonSecureHostname)
2: use a IP Address (s_IPAddress)
To configure and start the Commerce Server Health Monitoring service
Click Start, click Run, type services.msc, and then click OK.
Right-click Commerce Server Health Monitor, and then click Properties.
On the General tab, set Startup type to Automatic.
On the Log On tab, click Browse and then type the name of the Commerce Server Health Monitor account that you created, such as CSHealthMonitorSvc.
In the Password and Confirm password boxes, type the password for the user, and then click OK.
Right-click Commerce Server Health Monitor and then click Start.
Close the Services window.